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Added 23 mins ago
Customer Success Coordinator / Coordonnateur ou coordonnatrice, succès client
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Actuarial Analyst II

Toronto, ON, Canada
Montreal, QC, Canada

Pay: 85 000 $/$85,000 - 110 000 $/$110,000 CAD
Job type: Full-time
Apply by: Oct 19, 2026
Experience: Minimum of 2 years of actuarial experience in Property & Casualty
Posting language: English
Posted: Sep 30, 2026

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Data & Analytics

Pay Details:

85 000 $/$85,000 - 110 000 $/$110,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The mandate of the Strategy, Enablement and Optimization team is to improve customer experience, colleague experience and optimize claims and shared services operations costs through providing deep analyses and understanding of the operations processes to stakeholders.

This team is a multidisciplinary team that collaborates with actuaries, claims adjusters, data experts and data scientists. This is a unique opportunity to join a team of experienced actuaries in order to apply and develop your analytical and business acumen skills by having a direct impact on the improvement of the claim processes at TD Insurance.

CUSTOMER

Develop and support deep analytics on business results and performance to identify strategies to mitigate the impact of inflation and growth on our operations.

Provide technical expertise across a broad range of data analysis functions including data modeling, visualization and data profiling.

Present and share ideas and strategic recommendations to the SSO and SEO leadership team and other partners.

Collaborate closely with business SMEs to capture the business challenges, translate into technical requirements, and facilitate adoption of analytics solutions.

Participate in initiatives that will improve customer and colleague experience by proposing solutions leveraging insights from data and analytics.

Communicate and explain financial and analytical concepts to a non-technical and frontline audience.

SHAREHOLDER

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate

Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area

Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary

Identify, recommend and effectively execute standard practices applicable to the discipline

Adhere to internal policies/procedures and applicable regulatory guidelines

Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Contribute to the rating team’s innovation culture that will allow the company to increase its competitiveness.

Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

Participate in personal performance management and development activities, including cross training within own team

Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

Contribute to a fair, positive and equitable environment that supports a diverse workforce

Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Experienced working professional role providing specialized business services, advisory or processes / program support within their own area of specialty

Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas

Leads projects or workstreams within broader projects with moderate risk and may be accountable for managing ongoing activities, processes and functional programs

Works within broad guidelines / policies and independently performs tasks from end to end

Solves moderately complex problems by taking a new perspective on existing solutions

Generally reports to a Manager / Senior Manager

EXPERIENCE & EDUCATION

Minimum of 2 years of actuarial experience in Property & Casualty

Bachelor's or master's degree in Actuarial Sciences or related field

Minimum of 2 actuarial exams of the Casualty Actuarial Society

Analytical mind and ability to make sound decisions

Strong aptitude for team work

Ability to complete tasks independently

Good organization and time management skills

Creative in finding solutions to complex problems

Proficiency in Microsoft Office Suite

Proficiency in programing or using analytical tools (R, Python, SQL, VBA, etc.)

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

The role involves performing deep analytics on business results to mitigate inflation impacts and providing technical expertise in data modeling and visualization. You will collaborate with cross-functional teams to translate business challenges into technical requirements and support the optimization of claims operations.

Requirements

Candidates must have a minimum of 2 years of actuarial experience in Property & Casualty and at least 2 actuarial exams from the Casualty Actuarial Society. A bachelor's or master's degree in Actuarial Sciences or a related field is required, along with proficiency in analytical tools like R, Python, SQL, or VBA.

Skills

Actuarial analysis
Data modeling
Data visualization
Data profiling
R
Python
SQL
VBA
Risk management
Financial analysis
Analytical acumen
Business strategy
Communication
Time management
Problem solving
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Actuarial Analyst
Data & Analytics
Property & Casualty
Actuarial Sciences
Casualty Actuarial Society
Data Modeling
Data Visualization
Data Profiling
R
Python
SQL
VBA
Claims Operations
Risk Management
Financial Analysis
Business Acumen
Insurance
TD Insurance
Strategy
Optimization
Regulatory Compliance
Microsoft Office Suite
Performance Management
Innovation
Stakeholder Management

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