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Added 20 mins ago
T
Personal Banking Associate
TD
Yorkton, SK
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Personal Banking Associate - Delson, Chayeauguay and surrounding areas (Full-time, 37.5h/week)
TD
Delson, QC · Châteauguay, QC · Candiac, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Customer Experience Associate- Fixed Term Contract Ends Feb 01, 2027
TD
Regina, SK
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
S
Stage Experience Lead - Full Time
sephora.com
St. John's, NL
- $21 to $26.25 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 34 mins ago
T
Customer Experience Associate- Fixed Term Contract Ends Feb 01, 2027
TD
Regina, SK
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 34 mins ago
J
Sr. Social Media Analyst (Temporary)
Jobgether
Canada
- Temporary
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Social Media Analyst (Temporary) based in Canada.
Added 34 mins ago
P
Business Analyst
ProxyLink
Toronto, ON
- $70 to $80 CAD / hour
- Contract
ProxyLink is working with a client hiring for a Business Analyst to support the development of a modern digital registration system.
Added 34 mins ago
T
Personal Banking Associate - Delson, Chayeauguay and surrounding areas (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Senior Manager, Relationship Management, Pension Risk Transfer
TD
Toronto, ON · Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Moncton, NB
- Full-time
This is your opportunity to help shape the continued development and transformation of WSP’s Global Finance ServiceNow platform, with a particular focus on Customer Service Management (CSM)…
Added 1 hour ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Montreal, QC
- Full-time
This is your opportunity to help shape the continued development and transformation of WSP’s Global Finance ServiceNow platform, with a particular focus on Customer Service Management (CSM)…
Added 1 hour ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Laval, QC
- Full-time
This is your opportunity to help shape the continued development and transformation of WSP’s Global Finance ServiceNow platform, with a particular focus on Customer Service Management (CSM)…
Added 1 hour ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Brossard, QC
- Full-time
This is your opportunity to help shape the continued development and transformation of WSP’s Global Finance ServiceNow platform, with a particular focus on Customer Service Management (CSM)…
Added 1 hour ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Toronto, ON
- Full-time
This is your opportunity to help shape the continued development and transformation of WSP’s Global Finance ServiceNow platform, with a particular focus on Customer Service Management (CSM)…
Added 1 hour ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Vancouver, BC
- Full-time
This is your opportunity to help shape the continued development and transformation of WSP’s Global Finance ServiceNow platform, with a particular focus on Customer Service Management (CSM)…
Added 1 hour ago
WI
Intermediate Mechanical Engineer, Mission Critical Buildings
WSP in Canada
Vancouver, BC
- Full-time
Contribute from planning and concept development through construction and project closeout.
Added 1 hour ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Calgary, AB
- Full-time
This is your opportunity to help shape the continued development and transformation of WSP’s Global Finance ServiceNow platform, with a particular focus on Customer Service Management (CSM)…
Added 1 hour ago
WI
Intermediate Mechanical Engineer, Mission Critical Buildings
WSP in Canada
Vancouver, BC
- Full-time
Contribute from planning and concept development through construction and project closeout.
Added 1 hour ago
WI
Industrial OT Cybersecurity Professional - Energy Sector
WSP in Canada
Vancouver, BC
- Full-time
Support client relationships and contribute to proposal development and business growth initiatives
Added 2 hours ago
W
Electrical Engineer – St. Thomas
WalterFedy
Kitchener, ON
- Full-time
…primary contact for all electrical inquiries from the GC (our client), the Trade Partner and Owner. The position requires effective collaboration with colleagues, clients, Owner and…
Added 2 hours ago
A
Senior Test Engineer
Actalent
Ottawa, ON · Nepean, ON
- $50 to $60 CAD / hour
- Contract
…within an Ottawa-based fiber optic lab and production test business unit. This role sits alongside R&D while owning manufacturing-focused test activities across NPI, production readiness,…
Added 2 hours ago
Client Manager
Encore
Toronto, ON
The Client Manager is the strategic day-to-day partner for an assigned portfolio of clients with Encore. This individual contributor builds trusted relationships, understands each client's…
Added 2 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Personal Banking Associate - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Customer Experience Associate
TD
Lake Country, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Associé, Expérience client

Saint-Jean-sur-Richelieu, QC, Canada
St-Jean-Sur-Richelieu, QC, Canada

22,50$/$22.50 - 28,33$/$28.33 CAD · Part-time

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Job details

Pay: 22,50$/$22.50 - 28,33$/$28.33 CAD
Job type: Part-time
Apply by: Nov 20, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English · French
Posted: Oct 21, 2026

Original job description

English section of this bilingual listing.

Department Overview

Description du poste :

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Read the full bilingual original

Lieu De Travail

Saint-Jean-Sur-Richelieu, Québec, Canada

Horaire

18.75

Secteur D’activité

Services bancaires personnels et commerciaux

Détails De La Rémunération

22,50$/$22.50 - 28,33$/$28.33 CAD

La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise.

En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.

Department Overview

Description du poste :

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

À propos de nous

La TD est un chef de file mondial dans le secteur des institutions financières. Elle est la cinquième banque en importance en Amérique du Nord de par son nombre de succursales. Chaque jour, nous nous efforçons de rendre chaque interaction, chaque produit et chaque expérience remarquablement humaine et agréablement simple à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent à profit leurs compétences, leur talent et leur créativité pour approfondir les relations, assurer une exécution rigoureuse et rendre l’expérience bancaire plus simple et plus rapide. La TD est une entreprise profondément engagée à être une leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle. Ensemble, nous réimaginons l’expérience bancaire et ses possibilités pour notre clientèle, nos collègues et nos collectivités.

Notre programme de rémunération globale

Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus

Renseignements Supplémentaires

Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel.

Perfectionnement des collègues

Un cheminement professionnel précis vous intéresse ou bien vous cherchez à perfectionner certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes.

Si vous avez à cœur d’aider vos clients et de nouer des relations solides et durables, la TD offre divers parcours de carrière où vous pouvez accroître votre expertise et avoir une incidence significative.

Nous sommes déterminés à appuyer votre réussite et à favoriser un milieu de travail respectueux où la diversité des points de vue est valorisée, où chacun a les mêmes occasions de progresser et où vous pouvez vous réaliser pleinement et atteindre vos objectifs de carrière. À la TD, nous attirons et perfectionnons les meilleurs talents.

Formation et intégration

Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation.

Processus d’entrevue

Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.

Mesures d’adaptation

L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.

Nous avons hâte d’avoir de vos nouvelles!

Exigences Linguistiques (Québec Seulement)

Ce poste n’exige pas la maîtrise d’une langue autre que le français.

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More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while following operating procedures, regulations, and the bank's code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products and services, and contribute to a positive and effective branch team.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions Recommendation
Problem Resolution
Sales And Product Promotion
Communication
Organization
Planning
Time Management
Attention To Detail
Accuracy
Confidentiality
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Health And Wellness Benefits
Savings And Retirement Plans
Paid Time Off
Banking Benefits And Discounts
Career Development Opportunities
Rewards And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal And Commercial Banking
Retail Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Processes
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Issue Resolution
Confidentiality
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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