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Added 1 hour ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in decisions regarding their investment portfolio. It's a very…
Added 5 hours ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
St. John's, NL
- $18.5 to $23.15 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 5 hours ago
MK
MK Toronto Premium - Seasonal Sales Assistant
Michael Kors
Halton Hills, ON
- Part-time
Act as a fashion advisor while demonstrating product knowledge
Added 6 hours ago
SD
Beauty Advisor, Contractor Part Time Day Greenlight Requisition
Shoppers Drug Mart
Nanaimo, BC
- Part-time
Added 12 hours ago
J
Sales Advisor (Internal - B2B)
JobsMedia.io
Mascouche, QC
- Full-time
💼 Sales Advisor – Launch your career in style!
Added 15 hours ago
CB
07443 Inside Sales
CosmoProf Beauty
Medicine Hat, AB
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 15 hours ago
SB
07443 Inside Sales
Sally Beauty Holdings
Medicine Hat, AB
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 15 hours ago
C
07536 Inside Sales
CosmoProf
Prince Albert, SK
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 17 hours ago
S
Paid Services Beauty Advisor - Full Time
Sephora
St. John's, NL
- $18.5 to $23.15 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 20 hours ago
RM
Sales Associate | Upper Canada Mall (October - January)
Rocky Mountain Soap Company
Newmarket, ON
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 21 hours ago
DB
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
- Part-time
Become the trusted advisor to his or her customer by completing training in a timely manner and continually building product knowledge and fashion trend expertise.
Added 22 hours ago
W
HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
The HSE Advisor facilitates the safe performance of work. The aim of this role is to utilize professional judgement in assessing risk, reviewing risk and work practices, and determining the…
Added 23 hours ago
M
GWS Internal Wholesaler - Retail
Manulife
Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
…forefront of aligning their needs with our innovative technology, product and service solutions, providing proactive sales and business building ideas. Working with an External Wholesaler…
Added 1 day ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Moncton, NB
We’re searching for an Insurance Advisor. Are you searching for new possibilities?
Added 1 day ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
We’re searching for a Senior Insurance Advisor. Are you searching for new possibilities?
Added 1 day ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Mindemoya, ON
We’re searching for a Trainee, Insurance Advisor. Are you searching for new possibilities?
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Insurance Advisor (Sackville, NB)
Talent Acquisition Team at Westland Insurance. Text reply only.
Sackville, NB
We’re searching for an Insurance Advisor. Are you searching for new possibilities?
Added 1 day ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
O'leary, PE
We’re searching for a Trainee, Insurance Advisor. Are you searching for new possibilities?
Added 1 day ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
We’re searching for an Insurance Advisor. Are you searching for new possibilities?
Added 1 day ago
Insurance Advisor, Auto
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
We’re searching for an Insurance Advisor, Auto. Are you searching for new possibilities?
Added 1 day ago
Automotive Sales Advisor - Hyundai
The Jim Pattison Auto Group
Port Coquitlam, BC
Continuously build product knowledge and stay current on OEM features, technology, and market trends
Added 1 day ago
Account Executive, Commercial Insurance
Talent Acquisition Team at Westland Insurance. Text reply only.
Red Deer, AB
…maintaining and growing a book of business and acting as an advisor to foster valued relationships with our commercial clients. Are you a results-driven person who also loves providing…
Added 1 day ago
C
Fashion Advisor
CHANEL
Toronto, ON · HOLT RENF. TORONTO YORKD FA
- Full-time
As a Fashion Advisor, you are the heartbeat of the CHANEL experience. You are a Brand ambassador, embodying warmth, authenticity, and a genuine passion for fashion. Your mission is to…
Added 1 day ago
HI
Personal Insurance Advisor
HUB International
Hinton, AB · Jasper, AB · Edson, AB
- Full-time
As a Personal Insurance Advisor at HUB, you are the first point of contact for clients looking to protect what matters most to them – their home, their vehicle, and everything in between.…
Added 1 day ago
SD
Beauty Advisor, Contractor Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time

Auto Claims Advisor – TD Insurance Auto Centre (Ajax On-site)

Ajax, ON, Canada

$52,100 - $73,600 CAD · Full-time

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Job details

Pay: $52,100 - $73,600 CAD
Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

Work Location:

Ajax, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$52,100 - $73,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Onsite: 585 Finley Avenue Ajax, ON

Who We Are

TD Insurance, part of TD Bank Group, is committed to delivering legendary customer experiences and trusted advice. With over 3 million customers and a national presence, we offer a collaborative, inclusive, and growth-focused environment where colleagues can build meaningful careers.

Our Auto Centre teams provide a convenient, one-stop experience - enabling customers to manage their auto claims, rentals, and repairs seamlessly in one location. We are focused on building lasting relationships through personalized service and care.

About the Role

As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy, professionalism, and expertise - ensuring they feel informed, supported, and confident every step of the way.

Key Responsibilities

Customer Experience (Legendary Service)

Deliver a customer-first experience through empathy, active listening, and clear communication
Provide timely updates and guidance, ensuring customers feel supported during the claims process
Welcome and assist customers onsite, creating a professional and reassuring environment

Execution & Claim Management

Manage claims end-to-end, including coordinating towing, appraisals, repairs, and rentals
Maintain a high-volume caseload while ensuring accuracy, quality, and timely resolution
Review and reconcile repair estimates to support fair and appropriate settlements
Maintain detailed and accurate claims documentation

Analytical Thinking & Risk Management

Gather, assess, and validate information from multiple sources to support claim decisions
Apply policy knowledge to explain coverage and determine outcomes aligned with guidelines
Identify discrepancies and ensure claims are handled in accordance with regulatory and risk standards

Collaboration & Teamwork

Partner with internal stakeholders and external vendors (e.g., repair shops, rental providers) to deliver seamless service
Contribute to team performance by supporting operational goals and maintaining productivity metrics

Growth & Continuous Improvement

Develop expertise in claims handling, coverage, and investigation practices
Contribute to process improvements and support a culture of continuous learning
Pursue professional development, including CIP designation (asset)

What You Bring

2+ years of auto claims adjusting experience preferred; however, candidates with transferable skills and strong interest in claims are encouraged
Strong ability to manage high-volume workflows (100+ claims) with attention to detail
Proven customer service and communication skills
Effective time management and prioritization in a fast-paced environment
Demonstrated ability to analyze, investigate, and negotiate outcomes
Post-secondary education is an asset
Progress toward or completion of CIP designation is an asset

Why TD Insurance

A supportive and inclusive culture that values your growth
Opportunities for career development and advancement
Meaningful work that makes a real impact in customers’ lives

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Auto Claims Advisor manages end-to-end auto claims, including coordinating repairs, rentals, and appraisals while providing empathetic support to customers. They are responsible for maintaining accurate documentation, validating information, and ensuring claims are handled according to regulatory and risk standards.

Requirements

The role prefers candidates with 2 or more years of auto claims adjusting experience and the ability to manage high-volume workflows. Strong communication, analytical skills, and progress toward or completion of a CIP designation are considered assets.

Skills

Auto claims adjusting
Customer service
Active listening
Communication
Time management
Prioritization
Analytical thinking
Investigation
Negotiation
Risk management
Documentation
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Auto Claims
Insurance
Claims Adjusting
Customer Experience
Risk Management
CIP Designation
Repair Estimates
Claims Documentation
Vendor Management
Financial Services
TD Insurance
Auto Centre
Regulatory Compliance
Investigation
Negotiation
Workflow Management

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