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Added 1 day ago
AC
Claims Advisor Auto
Allstate Canada
Canada
- Full-time
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend…
Added 2 days ago
Fuel & Lube Team Lead- CNUL
Fort McKay Group of Companies
Fort McMurray, AB
100% Company paid group benefits including Life Insurance, Accidental Death & Dismemberment, Dependent Life, Critical Illness, Health, Dental, Employee and Family Assistance Program, and a…
Added 2 days ago
AC
Senior Claims Advisor, AB
Allstate Canada
Canada
- Full-time
Our team is growing, and we are actively looking to hire Senior Claim Advisor, Accident Benefits to join our Ontario team! Reporting to the Manager Casualty Claims Complex AB, you will be…
Added 2 days ago
PS
Conflict Resolution Advisor
Public Service Alliance of Canada (PSAC)
Ottawa, ON
- Full-time
The Advisor may provide recommendations on equitable and inclusive staffing, policy development, collective bargaining, workplace assessment/investigation and dispute resolution in…
Added 3 days ago
CF
Investment Operations Associate
CI Financial
Burlington, ON
- Full-time
…their mission to provide excellent support to our Investment Advisor clients. The Client Experience Team is the ‘go to’ for our Advisors, this relationship is based on the trust they have…
Added 4 days ago
O(
Curo - Bilingual Property & Casualty Claims Express Advisor
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
- Full-time
The Bilingual Property and Casualty Claims Express Advisor is responsible for serving the members and assisting claims team through investigation and settlement of minor auto and property…
Added 4 days ago
Curo - Bilingual Property & Casualty Claims Express Advisor
OTIP Group of Companies (OTIP, Orbit, Curo)
Edmonton, AB · Waterloo, ON
The Bilingual Property and Casualty Claims Express Advisor is responsible for serving the members and assisting claims team through investigation and settlement of minor auto and property…
Added 4 days ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 4 days ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 4 days ago
A
Privacy Operations Specialist
Aviso
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Added 4 days ago
D
Catastrophic Claims Advisor
Desjardins
Aurora, ON · Burlington, ON · Mississauga, ON
- Full-time
…supportive, and collaborative environment. The Catastrophic Claims Advisor serves as a trusted guide and advocate for clients navigating complex catastrophic claims. Partnering with…
Added 4 days ago
OT
Health and Safety Advisor (Rotating Shifts)
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
As Ontario Transit Group, we are now mobilizing our design and construction crews, with major works. The South Civil contract is anticipated to be completed in 2030.
Added 4 days ago
TU
Traffic Control Person (TCP)
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
The Universal Group, recognized as one of Canada's Best Managed companies in 2026, has exciting opportunities in our Traffic Control team. As a Traffic Control Person (TCP), you will ensure…
Added 4 days ago
TU
Traffic Control Person (TCP)
The Universal Group
Vancouver, BC
- Full-time
The Universal Group, recognized as one of Canada's Best Managed companies in 2026, has an exciting opportunity in our Traffic Control team. As a Traffic Control Person (TCP), you will…
Added 4 days ago
TU
Traffic Control Person (TCP)
The Universal Group
Richmond, BC
- Full-time
The Universal Group, recognized as one of Canada's Best Managed companies in 2026, has an exciting opportunity in our Traffic Control team. As a Traffic Control Person (TCP), you will…
Added 4 days ago
TU
Traffic Control Person (TCP)
The Universal Group
Chilliwack, BC
- Full-time
The Universal Group, recognized as one of Canada's Best Managed companies in 2026, has an exciting opportunity in our Traffic Control team. As a Traffic Control Person (TCP), you will…
Added 5 days ago
OT
Health and Safety Advisor (Rotating Shifts)
Ontario Transit Group
Toronto, ON
- Full-time
As Ontario Transit Group, we are now mobilizing our design and construction crews, with major works. The South Civil contract is anticipated to be completed in 2030.
Added 5 days ago
AC
Claim Advisor Auto
Allstate Canada
Canada
- Full-time
Our team is growing and we are actively looking to hire a Claim Advisor, Auto to join our Maritimes team.
Added 5 days ago
AC
Claims Advisor Auto
Allstate Canada
Canada
- Full-time
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 9:00am to 5:00pm MST.
Added 9 days ago
D
Accident Benefit Claims Advisor
Desjardins
Mississauga, ON · Burlington, ON · Aurora, ON
- Full-time
If you are passionate about helping people, we provide the technical training and insurance expertise to move your career forward. As an Accident Benefits Claims Advisor for Ontario, you…
Added 9 days ago
D
Manager, Fraud Management & Special Investigations Unit (SIU)
Desjardins
Mississauga, ON · Aurora, ON · Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…responsible for strengthening fraud prevention, detection, investigation, and risk mitigation capabilities while ensuring compliance with legal and regulatory requirements. Through…
Added 10 days ago
T
Auto Claims Advisor – TD Insurance Auto Centre (North York On-site)
TD
Toronto, ON
- Full-time
TD Insurance, part of TD Bank Group, is committed to delivering legendary customer experiences and trusted advice. With over 3 million customers and a national presence, we offer a…
Added 10 days ago
CD
Building Consultant - Property Condition Assessments
Carson Dunlop Weldon & Associates Ltd
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
We are part of The Co-operators Group Limited, a leading Canadian insurance and financial services organization. We benefit from the strength, stability, and values of a nationally…
Added 10 days ago
MP
Component and Product Safety Engineer
Murata Power Solutions, Inc.
Markham, ON
- $90,000 to $100,000 CAD / year
…opportunity to work with talented engineers and a leadership group committed to growth, innovation, and partnership with many of the world’s leading…
Added 10 days ago
T
Auto Claims Advisor – TD Insurance Auto Centre (Oakville On-site)
TD
Oakville, ON
- Full-time
TD Insurance, part of TD Bank Group, is committed to delivering legendary customer experiences and trusted advice. With over 3 million customers and a national presence, we offer a…

Auto Claims Advisor – TD Insurance (Etobicoke On-site)

Toronto, ON, Canada

$52,100 - $73,600 CAD · Full-time

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Job details

Pay: $52,100 - $73,600 CAD
Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$52,100 - $73,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Onsite location: 12 Queen Elizabeth Blvd, Etobicoke, Ontario

TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.  
  
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number-one provider of critical illness insurance and direct life and health insurance in Canada.     

At TD Insurance, we’re committed to fostering an inclusive, accessible environment for our colleagues. With a national workforce of over 4,000 employees that span Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and we’re dedicated to helping you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is important to help our colleagues unlock their full potential. More than just a job, we offer rewarding careers.

TD Insurance Auto Centre Teams provide a 'one stop shop' for customers by making it easy to address all their auto claim needs - they can drop off their vehicle, pick up a rental and speak to a claims professional all in one convenient location. We strive to build deep and long-lasting relationships with our customers by creating value, understanding their needs and delivering personalized, trusted advice.  

Job Details
If you’re a compassionate and analytical professional with strong customer service skills, we want you to join our team.  
 
We’re there for our customers immediately following an automobile accident to ensure they feel supported and their needs are met. As an Auto Claims Advisor, you’ll provide advice and support to customers and ensure they feel taken care of in their time of need.   

What You'll Do 
You'll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish.

No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Auto Claims Team your work will involve a range of complexity and may include the following accountabilities:  
 
Make an Impact:   
Support customer claims from start to finish: Arrange towing, set up appraisals and outline to the customer the extent of their coverage under the terms of their policy Gather, organize and verify required information and documentation from all available sources to ensure a thorough and complete compilation of facts to resolve claims  Reconcile estimates from new and preferred vendors to ensure appropriate settlements are reached for damages sustained to a customer's vehicle   Contribute to team productivity objectives by maintaining a positive file count and open/close ratio  Collaborate with internal partners and stakeholders as well as external vendors such as Enterprise and repair shops (e.g., TD Auto Centre partners, our direct repair partner network and non-preferred shops)
 
Experience Growth:   
Research coverage scenarios and apply this knowledge to customer claim files   Learn and demonstrate our customer-centric and strategic objectives while contributing to TD Insurance Group’s deliverables 

Cultivate our Culture of Care:   
Be available to greet and welcome customers as they arrive at TD Auto Centres Every case as unique; apply non-biased and appropriate methods to achieve file resolution, resulting in a fair and equitable claim settlement  Communicate clear claims processing requirements to customers while maintaining detailed claims notes and delivering timely progress updates and timely responses to client inquiries  Participate as a member of the team and contribute to a positive work environment

Job Requirements 
 
What You Need to Succeed 
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.

One or more years of claims adjusting experience is preferred, but we’re excited to welcome applicants without specific claims experience and are curious about the industry; postsecondary education considered an asset.
Excellent customer service skills; dedicated to meeting or exceeding the expectations of internal and external clients.
Superior time management skills and thrives in a fast-paced environment with competing priorities.
Proven ability to negotiate positive outcomes when reasonably possible.

Demonstrated clear and professional written and verbal communication skills and a well-practiced active listener .
Strong ability to conduct thorough investigations; can effectively analyze evidence and identify discrepancies or gaps in data and reports.
Demonstrated support for company process improvements.
Candidates actively pursuing their Chartered Insurance Professional (CIP) designation and/or other relevant continuing education are preferred.
Provincial claims licensing may be required.

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Auto Claims Advisor facilitates and coordinates insurance claims from start to finish, including arranging towing and appraisals. They provide support and advice to customers following automobile accidents while maintaining accurate claims documentation.

Requirements

The role prefers one or more years of claims adjusting experience, though applicants without specific experience are encouraged to apply. Candidates should possess strong customer service, negotiation, and analytical skills, with a preference for those pursuing a Chartered Insurance Professional (CIP) designation.

Skills

Claims adjusting
Customer service
Time management
Negotiation
Active listening
Written communication
Verbal communication
Investigation
Data analysis
Conflict resolution
Documentation
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Auto Insurance
Claims Adjusting
Customer Service
Insurance
Claims Processing
Negotiation
Data Analysis
Chartered Insurance Professional
CIP
General Insurance
Risk Management
Documentation
Vendor Management
Policy Coverage
Appraisals
Towing Coordination
Financial Services
Client Relations
Professional Development
Regulatory Compliance

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