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Branch Manager II - Gander

Gander, NL, Canada

$92,100 - $130,000 CAD · Full-time

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Job details

Pay: $92,100 - $130,000 CAD
Job type: Full-time
Apply by: Dec 7, 2026
Experience: Undergraduate degree and/or over 5 years of relevant experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Work Location:

Gander, Newfoundland and Labrador, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$92,100 - $130,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around you.

A typical day at work might look like:

Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence

Promote TD's image and goodwill within the community by participating in community events

Enhance customer experience by understanding their financial needs and providing appropriate solutions

Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required

Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issues

Ensure overall employee scheduling is optimal

Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives

Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence

Mentor the team on offering One TD solutions and building lasting relationships with customers

Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations

Cultivate a positive and customer-focused work environment that builds productivity, innovation, operational improvement, and professionalism

Job Requirements:

Undergraduate degree and/or over 5 years of relevant experience

Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course

A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership

Proficiency in software tools including MS Office, and internet application

Strong communication skills to liaise with customers, employees, and cross functional teams

A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information

A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problem-solving

Licensing Requirements

For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to successful completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be obtained.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Branch Manager leads a team to provide exceptional customer service, offer financial advice, and drive business growth within the branch. They are responsible for overseeing administrative compliance, managing team performance, and acting as the primary point of escalation for customer issues.

Requirements

Candidates must hold an undergraduate degree or have over 5 years of relevant experience, along with Branch Compliance Officer (BCO) and IFIC or CSC certifications. Strong leadership, strategic thinking, and proficiency in banking regulations and software tools are essential for this role.

Skills

Leadership
Mentorship
Customer experience
Business development
Financial advice
Compliance
Strategic thinking
Risk management
Problem-solving
Negotiation
Communication
Operational excellence
Banking solutions
Team management
Relationship management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Branch Manager
Banking
Personal Banking
Commercial Banking
Financial Services
Branch Compliance Officer
BCO
IFIC
CSC
Mutual Funds
Credit Processes
Business Development
Operational Excellence
Team Leadership
MS Office
Regulatory Compliance
Financial Confidence
Wealth Management
Business Banking

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