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Added 25 mins ago
OC
Supervisor of Information Technology (IT) Support Services
Oxford County
Woodstock, ON
- Full-time
Reporting to: Manager of Information Technology
Added 1 hour ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Join our team as an Assistant Restaurant Manager for Canal Market in the Ottawa Airport!
Added 1 hour ago
SC
Customs Compliance Manager
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Mississauga, ON
- Full-time
…ensure accuracy and regulatory compliance, resolve complex customer matters, and proactively identify opportunities to strengthen client compliance…
Added 1 hour ago
SC
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- Full-time
You will report to the IT Manager, North America, with a dotted-line relationship to the Chief Financial Officer.
Added 3 hours ago
LC
Certification Assistant – Delta
LabTest Certification Inc.
Delta, BC
- $21 to $24 CAD / hour
- Full-time
Reports To: Senior Team Lead Certifications & Certifications Manager
Added 3 hours ago
LC
Administrative Assistant – Delta
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Delta, BC
- $21 to $24 CAD / hour
- Full-time
Reports To: HR Department & Delta Operations Manager
Added 3 hours ago
VF
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- Full-time
…relations matters, while modeling professionalism, safety, and customer service…
Added 6 hours ago
A
Sales Account Manager, Automotive, Telecommunications, and Financial Services
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- Full-time
We’re looking for a results-oriented Sales Account Manager who is passionate about partnering with our advertisers to make effective, analytically driven marketing decisions. As a Sales…
Added 6 hours ago
T
Seasonal Store Lead
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Vaughan, ON
- Part-time
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Added 6 hours ago
J
Senior Manager, Technical Architecture
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Technical Architecture based in Canada.
Added 6 hours ago
J
Enterprise Customer Success Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.
Added 6 hours ago
HR
Quality Assurance Intern (Winter 2027, 12months)
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Added 6 hours ago
Retail Experience Lead
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…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 6 hours ago
GF
Spanish Speaking Key Account Manager (SaaS)
Global Fleet Management
Burnaby, BC
- Full-time
The Key Account Manager is the primary owner of the customer relationship for assigned enterprise accounts. The role focuses on proactive account management, issue resolution, and ensuring…
Added 6 hours ago
B
Mortgage Specialist
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Victoria, BC
- Full-time
Serves a customer advocate during application and processing activities.
Added 7 hours ago
AW
Business Operations Manager
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Added 7 hours ago
CN
Coordinator, Team Operations
Canadian National Institute for the Blind
Barrie, ON
- $48,888 to $61,110 CAD / year
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Reports To: Manager, ON Programs and Community Engagement
Added 8 hours ago
CL
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Guelph, ON
- Contract
We are looking for a Store Manager at our Stone Road Mall, Guelph Retail Salon!
Added 8 hours ago
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Montreal, QC · Greater Montreal, QC
- Full-time
Shawarmaz is growing and is seeking an experienced Franchise Performance Manager to support its franchise network, improve restaurant performance and ensure the consistent execution of…
Added 9 hours ago
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Added 9 hours ago
TT
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Transformer Table is seeking an analytical, customer-obsessed Senior Manager / Manager, CRM & Lifecycle Marketing to own and accelerate our relationship marketing strategy across Email,…
Added 9 hours ago
SH
Assistant Restaurant Manager
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- $50,000 to $60,000 CAD / year
- Full-time
Working closely with the Restaurant Manager, the Assistant Restaurant Manager helps lead the daily operations of PeakFine Restaurant and Barrique & Java. This includes overseeing two…
Added 9 hours ago
WH
Guest Services Manager
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- Full-time
The Guest Services Manager is responsible for leading the daily operation of the Front Office and ensuring a welcoming, efficient and consistent guest experience. This is a hands-on…
Added 10 hours ago
BG
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…Support team. This internship will provide valuable experience in customer retention, dealer performance monitoring, and sales initiatives. The intern will work closely with the team to…
Added 10 hours ago
B
Practice Consultant
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Reporting to the Implementation Manager, the Practice Management Consultant & Trainer will be responsible for delivering training and onboarding support to new BoomerangFX users and…

Bus Operations Support Lead I

Toronto, ON, Canada

$47,200 - $66,600 CAD · Full-time

Apply About employer

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Job details

Pay: $47,200 - $66,600 CAD
Job type: Full-time
Apply by: Oct 15, 2026
Experience: 3+ years of experience
Posting language: English
Posted: Sep 15, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

Business Management, Strategy & Support

Pay Details

$47,200 - $66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Manage activities and all administrative functions for an assigned department, including making sure schedules and deadlines are met
Develop and communicate changes in work standards and/or procedures
Assist management with maintenance of department assets
May recommend changes to policies and procedures to ensure more efficient processing of work and conformance with Company policies and regulatory requirements
Provide assistance / training to junior staff as required
Assist in monitoring the performance of operational units and suggest process improvement initiatives

SHAREHOLDER

Prioritize and manage own workload to meet SLA requirements for service and productivity
Understand and apply operating policies and procedures
Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
Escalate non-standard or high-risk activities as necessary
Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
Complete investigations – report / escalate risk issues or process gaps identified
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
Ensure necessary due diligence to support the accuracy of all activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
Gathers and analyzes data to identify and solve problems, escalated as appropriate
Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
May act as a team lead, coordinating the work of others and providing coaching to maintain service, process and product standards
Generally interacts with internal customers / partners for functions performed and/or external customers
May provide process / policy guidance to others (e.g. within team, internal partners)
Focus of work spans from daily, weekly to monthly activities
Requires full proficiency in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
Requires solid knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions supported
Generally reports to a Team Manager

Experience & Education

High school diploma
3+ years of experience

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

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More about this job

Responsibilities

Manage administrative and operational activities for an assigned department, including schedules, procedures, documentation, and compliance with internal policies and regulations. Monitor operational performance, investigate risks and process gaps, recommend improvements, and support team members through coordination, training, and knowledge sharing.

Requirements

A high school diploma and at least three years of experience are required. The role calls for proficiency in operational processes and systems, knowledge of business and regulatory requirements, and the ability to analyze issues, manage workload, and guide or coach others.

Skills

Administrative Operations
Workload Prioritization
Scheduling And Deadline Management
Process Improvement
Policy And Procedure Compliance
Regulatory Compliance
Risk Identification And Escalation
Data Gathering And Analysis
Investigation
Documentation Accuracy
Operational Efficiency
Team Coordination
Coaching And Training
Communication
Customer Service
Performance Monitoring

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Administrative Functions
Operational Support
Service Level Agreements
Operating Policies And Procedures
Regulatory Requirements
Risk Management
Due Diligence
Process Improvement
Productivity
Operational Efficiency
Performance Monitoring
Investigations
Process Gaps
Documentation
Data Analysis
Work Standards
Department Assets
Team Leadership
Coaching
Training
Knowledge Transfer
Customer Service
Banking
Code Of Conduct

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