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Added 12 mins ago
Data Architect
Fraser Health
Surrey, BC
Full-time
Reporting to the Director, Data Engineering, the Data Architect leads a cross functional team of technical staff to develop, design, build, monitor, maintain and support a variety of data…
Added 27 mins ago
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 57 mins ago
Physiotherapist
VOLTA Electrical Estimating
Surrey, BC
Full-time
…stress for solo electricians and estimating teams alike. The platform is built in British Columbia, Canada, calibrated to local rates, and easily adapted to other markets through adjustable…
Added 1 hour ago
Online Order Fulfillment Weekend Mornings
Sobeys
Duncan, BC
Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
Added 1 hour ago
Représentant(e) des ventes, endoscopie et médecine sportive – Montréal / Sales Representative, Endoscopy & Sports Medicine - Montreal
Stryker
Montreal, QC
Full-time
…allows you to dominate market share. Stryker’s visualization platform enables you to distinguish anatomy across all minimally invasive procedures, while providing a simple, yet personalized…
Added 3 hours ago
Manager, Personal Financial Services - Ville St. Laurent, West Island (Full-time, 37.5h/week)
TD
Montreal, QC · Kirkland, QC · Dollard-Des Ormeaux, QC · Vaudreuil-Dorion, QC
Full-time
Act as a point of contact for the frontline staff in handling customer problems
Added 3 hours ago
Director, Non-retail and International FIU
Royal Bank of Canada
Toronto, ON · Halifax, NS
Full-time
…businesses. The Director will provide leadership and direction to FIU staff to ensure RBC’s compliance with all applicable AML regulations as they relate to…
Added 4 hours ago
Adult Staffed Living Manager- Part Time, Permanent
Strive
Vernon, BC
Part-time
Our organization offers full benefits upon meeting eligibility requirements, great opportunities to grow within, and a fun, positive environment for both staff and clients!
Added 4 hours ago
Co-Founder & CEO - AI Accounting Agents for CPA Firms
FutureSight
Canada
Full-time
FutureSight is seeking a Co-Founder & CEO to lead Crossfoot, an AI-native accounting agent platform. This is a co-founder partnership with meaningful founder equity, not a salaried…
Added 4 hours ago
Co-Founder & CEO - AI Communication Agents for Freight & Logistics
FutureSight
Canada
Full-time
…including TMS, load boards, and broker/carrier databases. The platform handles track-and-trace calls, appointment scheduling, carrier rate negotiation, proof-of-delivery capture, and…
Added 4 hours ago
Staff Data Engineer
Royal Bank of Canada
Toronto, ON
Full-time
Added 5 hours ago
Staff Data Engineer
RBC
Toronto, ON
Full-time
Added 5 hours ago
Manager, Customer Experience - Fixed Term Contract
TD
Regina, SK
Part-time
Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership…
Added 5 hours ago
Assistant Recreation Manager
AccorHotel
Jasper, AB
Full-time
Ensure a high level of guest service is maintained, through follow up on guests’ issues, comments, and platform
Added 5 hours ago
Senior Customer Success Manager
Greenspace Health
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
…Account Reviews and Executive Business Reviews that connect platform usage to the outcomes our customers care…
Added 5 hours ago
Training Specialist, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that…
Added 5 hours ago
Project Manager I, Project Management Office, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that…
Added 6 hours ago
Staff Product Manager
Klue
Remote, Canada
$185,000 to $235,000 CAD / year
Full-time · Remote
Added 6 hours ago
Identity & Access Management (IAM) - Bilingual
Alquemy Search & Consulting
Ottawa, ON
$90,000 to $134,000 CAD / year
Full-time
…with security protocols, and evaluate feature updates within platform…
Added 6 hours ago
Manager, Engagement & Change Enablement, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that…
Added 7 hours ago
Branch Manager, Clarkson Branch
RBC
Mississauga, ON
Full-time
…usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and…
Added 7 hours ago
Branch Manager, Cooksville Branch
RBC
Mississauga, ON
Full-time
…usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and…
Added 7 hours ago
Associate Director - Senior Business & Portfolio Manager
RBC
Bedford, QC
Full-time
…Operations, Vendor Management, and Workforce Strategy for the Platform Engineering…
Added 7 hours ago
Accreditation Associate
University of British Columbia
Vancouver, BC · LOFF | City Square (CITYS)
$4,881 to $5,255 CAD / month
Full-time
…excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC…
Added 7 hours ago
Bus Operations Support Lead I
TD
Toronto, ON · Calgary, AB
Full-time
Provide assistance / training to junior staff as required

Bus Operations Support Lead I

Toronto, ON, Canada
Calgary, AB, Canada

Pay: $47,200 - $66,600 CAD
Job type: Full-time
Apply by: Oct 5, 2026
Experience: 3+ years of experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$47,200 - $66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Manage activities and all administrative functions for an assigned department, including making sure schedules and deadlines are met
Develop and communicate changes in work standards and/or procedures
Assist management with maintenance of department assets
May recommend changes to policies and procedures to ensure more efficient processing of work and conformance with Company policies and regulatory requirements
Provide assistance / training to junior staff as required
Assist in monitoring the performance of operational units and suggest process improvement initiatives

SHAREHOLDER

Prioritize and manage own workload to meet SLA requirements for service and productivity
Understand and apply operating policies and procedures
Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
Escalate non-standard or high-risk activities as necessary
Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
Complete investigations – report / escalate risk issues or process gaps identified
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
Ensure necessary due diligence to support the accuracy of all activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
Gathers and analyzes data to identify and solve problems, escalated as appropriate
Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
May act as a team lead, coordinating the work of others and providing coaching to maintain service, process and product standards
Generally interacts with internal customers / partners for functions performed and/or external customers
May provide process / policy guidance to others (e.g. within team, internal partners)
Focus of work spans from daily, weekly to monthly activities
Requires full proficiency in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
Requires solid knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions supported
Generally reports to a Team Manager

EXPERIENCE & EDUCATION

High school diploma
3+ years of experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The role involves managing administrative functions, ensuring schedules and deadlines are met, and developing work standards. It also requires monitoring operational performance, identifying process improvements, and providing training to junior staff.

Requirements

Candidates must have a high school diploma and at least 3 years of relevant experience. Proficiency in technical processes, regulatory requirements, and operational functions is required.

Skills

Administrative functions
Process improvement
Data analysis
Regulatory compliance
Team leadership
Coaching
Risk management
SLA management
Documentation
Operational efficiency
Training
Performance monitoring

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Bus Operations
Administrative Support
Business Management
Strategy
SLA
Regulatory Compliance
Process Improvement
Risk Management
Operational Efficiency
Performance Management
Banking
Financial Institutions
Data Analysis
Team Lead
Documentation
Due Diligence
Code of Conduct

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