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Added 5 mins ago
Client Success Manager - Automotive
Vicimus Inc.
Hamilton, ON
Full-time
…and grow their businesses. We’re looking for a Client Success Manager to join our Client Operations team and play a key role in supporting our Canadian dealership clients in the Hamilton…
Added 5 mins ago
Client Success Manager - Automotive
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Full-time
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Business Systems Analysis Specialist

Toronto, ON, Canada

Pay: $96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Job type: Full-time
Apply by: Oct 3, 2026
Experience: 8+ years of experience as a Business Systems Analyst, with direct involvement in system build and integration projects.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Global Transaction Banking (GTB) is a key growth business within TDS that provides the opportunity to make an impact with top-tier organizations. We offer innovative solutions and treasury advisory services on large and complex liquidity, payments, and trade finance needs. Business constantly changes with macroeconomic conditions, unprecedented levels of innovation, interest rate environments, and foreign exchange movements. As a result, all GTB business lines continue to evolve to provide optimum trade finance, liquidity, and payment solutions to clients.

Global Transaction Banking technology team focuses on delivering top-tier technology solutions to enable and grow the global GTB business.

About the Role

We are seeking a Senior Business Systems Analyst to join our team. This role plays a key part in bridging the gap between business operations and technology by supporting the design and implementation of integrations between internal banking systems and external vendor platforms.

You'll collaborate with stakeholders across the bank – including Foundational Services Entitlement, Products, Reference Data, Lending, Payments, Trade Finance, and core banking – while working closely with our vendors and engineering teams to define clear, actionable requirements. You will be responsible for building GTB Platform – Reference Data, Entitlements and Product Master. This is a highly collaborative, hands-on role ideal for someone who understands both the business impact and technical complexity of system integrations in a regulated environment.

Key Responsibilities

Collaborate with business lines to gather, analyze, and document requirements.

Write detailed business and functional specifications for internal and external system interfaces.

Lead requirements workshops and create artifacts such as data flow diagrams, process models, and message mapping documents.

Define and document BDD-style requirements with precise acceptance criteria to guide development and validation.

Translate internal business needs into clear deliverables and contractual language for vendors.

Partners with vendors, solution designers, and engineers to align design, API behaviors, data formats, and exception handling.

Assist in testing efforts through scenario definition, defect triage, and requirements traceability.

Provide business context and analysis support during investigation of production issues.

Ensure all work aligns with internal ITIL-based change and release management processes.

Contribute to the continuous improvement of templates, standards, and integration documentation practices.

Qualifications

8+ years of experience as a Business Systems Analyst, with direct involvement in system build and integration projects.

Strong understanding of how systems and integrations support banking workflows.

Experience working with a mix of integration types: APIs, batch file transfers, and message queues.

Familiarity with tools like Postman to test or inspect APIs and review Json/XML payloads.

Knowledge of mainframe integration patterns, including batch processing and flat file exchanges.

Comfort reading system logs and assisting with root cause analysis in support of Level 3 investigations.

Experience with both Agile and Waterfall delivery methodologies.

Strong documentation skills, especially with BDD-style requirements and vendor-facing specifications.

Working knowledge of ITIL processes and change management practices in enterprise environments.

Experience with tools such as Jira, Confluence, ServiceNow, or equivalent.

Ability to work independently while managing multiple stakeholders and priorities.

Nice To Have

Understanding of Reference Data, Product Master and Entitlements is an asset.

Experience with Transaction banking is an asset.

Understanding MQ Messages, KAFKA topics and events is an asset.

Education

Bachelor's degree/University degree or equivalent experience

Master's degree preferred

8+ years of relevant experience

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior Business Systems Analyst will bridge the gap between business operations and technology by designing and implementing integrations between internal banking systems and external vendors. They will lead requirements gathering, document functional specifications, and collaborate with engineering teams to ensure successful platform delivery.

Requirements

Candidates must have 8+ years of experience in business systems analysis with a strong background in banking system integrations and various delivery methodologies. Proficiency in API testing, mainframe integration patterns, and ITIL change management processes is required.

Skills

Business Systems Analysis
System Integration
Banking Workflows
API
Batch File Transfers
Message Queues
Postman
Json
XML
Mainframe Integration
Agile
Waterfall
ITIL
Jira
Confluence
ServiceNow

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Global Transaction Banking
System Integration
API
Batch Processing
Message Queues
Postman
Json
XML
Mainframe
Agile
Waterfall
ITIL
Jira
Confluence
ServiceNow
Reference Data
Entitlements
Product Master
Trade Finance
Liquidity
Payments
BDD
Data Flow Diagrams
Process Models
Message Mapping
Change Management
Release Management
Root Cause Analysis
Level 3 Investigations

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