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Added 32 mins ago
Assistant Branch Manager
Royal Bank of Canada
Rouyn-Noranda, QC
Full-time
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Added 32 mins ago
Director, Capital Markets Productivity & Efficiency
Royal Bank of Canada
Toronto, ON
Full-time
Partner with business leaders to enhance cost transparency and identify new ways of working that create value for clients, shareholders, and employees
Added 32 mins ago
Client Advisor
Royal Bank of Canada
White River, ON
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 47 mins ago
Manager, Collections
Rogers Bank
Boisbriand, QC
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 47 mins ago
Manager, Collections
Rogers Bank
Fredericton, NB
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 47 mins ago
Manager, Collections
Rogers Bank
Whitby, ON
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 47 mins ago
Manager, Wealth Strategies
Affinity Credit Union
SK
…home. It’s not just meaningful work, it’s smart, sustainable business. Our team of more than 850 professionals supports a thriving membership of over 145,500 individuals across…
Added 47 mins ago
Wealth Specialist
Affinity Credit Union
Saskatoon, SK
…home. It’s not just meaningful work, it’s smart, sustainable business. Our team of more than 850 professionals supports a thriving membership of over 145,500 individuals across…
Added 47 mins ago
Business Advisor, Ag Banking
Affinity Credit Union
Regina, SK
…home. It’s not just meaningful work, it’s smart, sustainable business. Our team of more than 850 professionals supports a thriving membership of over 145,500 individuals across…
Added 47 mins ago
Technology & Financial Governance Analyst
Alberta Pensions Services Corporation
Edmonton, AB
Education and/or experience in business administration, technology, finance, data analytics, public administration, or a related field; equivalent experience may be considered.
Added 1 hour ago
Manager, Controllership & Projects
Bell
Montreal, QC
…transformative journey towards becoming trusted and valued business partner delivering Financial Results in an entirely new way through best in class people, processes and…
Added 1 hour ago
Commercial Banking Advisor – Indigenous Markets
Royal Bank of Canada
Ottawa, ON
Full-time
…become a critical member of a results-oriented team, a key partner to Commercial Account Managers and their clients. This role will be attractive to individuals who have a passion for…
Added 1 hour ago
Assistant Branch Manager- EN
RBC
Rouyn-Noranda, QC
Full-time
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Added 1 hour ago
Sync & Licensing Coordinator
Warner Music Canada
Toronto, ON · Greater Toronto Area, Canada
Full-time
Financial Oversight & Expense Tracking: Partner with Finance and Royalty departments to initiate invoicing, track payment pipelines, onboard new vendors, and manage end-to-end PO creation.…
Added 1 hour ago
Senior Director, Operations Finance
Gay Lea Foods
Toronto, ON · Etobicoke, ON
Full-time
As a senior business partner to Operations leadership, the role converts plant and network data into operational decisions, surfaces cost and capacity trade-offs, and shifts site finance…
Added 2 hours ago
Manager, Collections
Rogers Bank
Midland, ON
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 2 hours ago
SAP Finance Lead
Accenture
Ottawa, ON · Toronto, ON
Full-time
…unrecognized. We’ve got over 70 SAP awards - more than any other partner - and we’re the leading business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur,…
Added 2 hours ago
Manager, Collections
Rogers Bank
Fort McMurray, AB
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 2 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 2 hours ago
Data Platform Specialist
Make-A-Wish Canada
Toronto, ON
Full-time
Partner with fundraising, marketing, finance, business applications, and analytics teams to translate business requirements into scalable data solutions.
Added 3 hours ago
Assistant Controller
Pure Treats Primal Pet Foods, Inc.
Remote, Canada
Full-time · Remote
…financial reporting, and internal controls by supporting the Finance department and establishing strong working relationships with internal and external partners. General areas of…
Added 3 hours ago
Senior Director, Head, SRE and Production Operations
Royal Bank of Canada
Toronto, ON
Full-time
You will work collaboratively with teams across multiple lines of business and organizational partners to establish SRE as a key enabler of business success. As a strategic leader with deep…
Added 3 hours ago
Director, Programs - AI & Digital Transformation
Royal Bank of Canada
Toronto, ON
Full-time
…executives, orchestrating cross-functional collaboration across business lines, technology, risk, finance, and compliance. Reporting to executive leadership, you will be accountable for…
Added 3 hours ago
IT Manager
Peak Performance Products Inc.
Mississauga, ON
Full-time
The ideal candidate has spent real time inside a distribution or sales-driven business. You understand how orders flow, how a warehouse runs, how sales teams sell, and how finance closes…
Added 4 hours ago
Manager, Collections
Rogers Bank
Cambridge, ON
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.

Customer Experience Associate

Comox, BC, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 18, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Work Location:

Comox, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN- Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience. Strong administrative, organizational, and communication skills are essential for this role.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
MS Office
Word
Excel
Outlook
Transaction Processing
Client Relations
Operational Excellence
Compliance
Code of Conduct
Professional Development
Teamwork

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