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Added 11 mins ago
Pre-Construction Project Manager
ATCO Structures
Grimsby, ON
Full-time
Are you a dynamic leader with a passion for planning complex projects and housing developments? ATCO is seeking a Preconstruction Project Manager to join our Permanent Modular Construction…
Added 11 mins ago
Health and Safety Administrative Support Coordinator (2026-9623)
Johnston Equipment
Mississauga, ON
Full-time
A desire to improve your knowledge and experience within this field will be vital to your success. Your desire should translate into a willingness to begin working towards a certification…
Added 11 mins ago
Personal Support Worker (Casual Part Time)
Yee Hong Centre For Geriatric Care
Markham, ON
Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 11 mins ago
Personal Support Worker (Part Time Day Shift)
Yee Hong Centre For Geriatric Care
Markham, ON
Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 11 mins ago
Personal Support Worker (Part Time Day Shift)
Yee Hong Centre For Geriatric Care
Markham, ON
Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 11 mins ago
Aircraft Coordinator (CONTRACT)
Bombardier
Dorval, QC
Contract
Support the leader and production team in the daily planning of tasks;
Added 11 mins ago
Cybersecurity Engineer
TMC Canada
Montreal, QC
Full-time
…standards. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40…
Added 11 mins ago
Aircraft Coordinator (CONTRACT)
Bombardier
Dorval, QC
Contract
Support the leader and production team in the daily planning of tasks;
Added 11 mins ago
Aircraft Coordinator (CONTRACT)
Bombardier
Dorval, QC
Contract
Support the leader and production team in the daily planning of tasks;
Added 11 mins ago
Intermediate Customer Onboarding Specialist
CapitalG
Toronto, ON
Full-time
…have the technical chops but also have mastered the art of customer experience to deliver on onboarding sessions as part of a customer’s full life cycle. This includes setting them up for…
Added 11 mins ago
Reatil Assistant Manager
POP MART
Halton Hills, ON
$23.2 to $28.2 CAD / hour
Full-time
…play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive…
Added 11 mins ago
Program Director – Wireline Network Transformation & Delivery
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
Full-time
Identify and develop strategic improvement opportunities, innovative solutions, and industry-leading practices that enhance customer experience, delivery efficiency, and business value.
Added 12 mins ago
Bilingual Travel Concierge - Toronto (On-Site) | $26/hour + Bonus
John Paul
Toronto, ON
Full-time
At John Paul and Service Concierge Canada, we pride ourselves on being the world leader in premium loyalty and customer engagement services. With a global reach across 40 countries and a…
Added 26 mins ago
Delivery Specialist - OpenRoad Lexus Richmond
OpenRoad Auto Group
Richmond, BC
Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 26 mins ago
Shipping and Freight Associate
Fresh Prep Foods Inc
Vancouver, BC
Up to $22 CAD / hour
Part-time
Join Fresh Prep - a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B…
Added 26 mins ago
In-Flight Director - Bilingual
Flair Airlines Ltd.
Montreal, QC
Full-time
…tout en contribuant à l’excellence opérationnelle et à une expérience passager…
Added 41 mins ago
Shipping and Freight Associate
Fresh Prep 🇨🇦
Vancouver, BC
$22 CAD / hour
Part-time
Join Fresh Prep - a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B…
Added 41 mins ago
Branch Manager- EN
RBC
Montreal, QC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 41 mins ago
Aircraft Coordinator (CONTRACT)
Bombardier
Dorval, QC
Contract
Support the leader and production team in the daily planning of tasks;
Added 41 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Fort Saskatchewan, AB
Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…
Added 41 mins ago
Vice President of Sales and Marketing
MacDonald Search Group
Vancouver, BC
Full-time
…data and retailer POS to shape category strategy, strengthen customer relationships, and identify new distribution…
Added 41 mins ago
Inside Sales Associate
Rexel Canada
Ottawa, ON
Full-time
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical…
Added 42 mins ago
Junior Consultant, Production Support (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
Two (2) years of experience acquired in coordinating a technical team in a user support center.
Added 42 mins ago
Supply Chain Manager Products Refining
Shell
Scotford, AB
Full-time
…and effectively managed. Represent Supply Chain as a senior leader within the Canadian site leadership…
Added 42 mins ago
Adjuster II (Property)
SGI
Tisdale, SK · Lloydminster, SK · Swift Current, SK · North Battleford, SK · Meadow Lake, SK · Estevan, SK · Regina, SK · Moose Jaw, SK · Kindersley, SK · Prince Albert, SK · Weyburn, SK · Yorkton, SK · Saskatoon, SK
Full-time
Customer Experience and Relationship Management

Customer Experience Associate

AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Sep 30, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment in accordance with bank standards.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative, organizational, and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Client Relations
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Commercial Banking
Administration
Time Management
Communication Skills
Professional Development

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