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Added 21 mins ago
Marine Account Manager - Power Systems (Commission)
Toromont Cat
Dartmouth, NS
Full-time
Toromont Cat Power Systems is looking for a Marine Account Manager to join our team! The primary focus for the Marine Account Manager is to be a first contact and front line interface…
Added 22 mins ago
Business Development Manager
ATCO
La Prairie, QC
Full-time
The Business Development Manager is responsible for the pursuit of modular construction projects, reporting to the General Manager- Quebec & Ottawa. The role is best aligned for someone…
Added 36 mins ago
Marine Account Manager - Power Systems (Commission)
Toromont Cat
NS · Dartmouth, NS
Full-time
Toromont Cat Power Systems is looking for a Marine Account Manager to join our team! The primary focus for the Marine Account Manager is to be a first contact and front line interface…
Added 1 hour ago
Senior Personal Banker Trainee – Home Borrowing
TD
Toronto, ON
Full-time
Added 1 hour ago
High Net Worth Planner, TD Private Wealth Management
TD
London, ON
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The Construction Equipment Account Manager (Sales Representative) plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow…
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Business Development Specialist
ONGroupOfCompanies.ca
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Markham, ON
Full-time
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Mississauga, ON
Tri Canda Industries Ltd is seeking an experienced Account Manager to manage and grow an established customer base across Ontario Canada. This is an opportunity for a proven sales…
Added 2 hours ago
CSA_CA
Brandt Group of Companies
Saskatoon, SK
Full-time
Implement and execute an annual territory plan, including maintaining an up-to-date customer target list.
Added 2 hours ago
Senior Credit Analyst
TD
Hamilton, ON
Full-time
Structure and package competitive credit solutions in a timely manner to meet customer needs jointly with the Relationship Manager
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Personal Banking Associate Trainee
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Calgary, AB
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Manager, Privately Managed Portfolios
TD
Toronto, ON
Full-time
The Manager, Privately Managed Portfolios supports TD Wealth Private Investment Advice’s TD Privately Managed Program (PMP). The program has more than $120 billion in assets managed on a…
Added 2 hours ago
Senior Personal Banker - Home Borrowing
TD
ON
Full-time
Go beyond the initial need and identify opportunities to deepen the client relationship by introducing One TD partners for all banking needs including but not limited to lending and…
Added 2 hours ago
Regional Sales Manager
The Erb Group
Vaudreuil-Dorion, QC
Full-time
The Regional Sales Manager will be responsible for supporting customers throughout Quebec and Eastern Ontario, with regular travel required across the assigned territory.
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Manager Indigenous Relations
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Calgary, AB
TITLE: Manager Indigenous Relations (E26-176)
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Full-time
…contact for the group of physician clinics/offices within that territory. The Patient Care Specialist will work collaboratively with other Patient Care Specialists and a Case Manager/Field…
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National Wholesale Manager (Hamilton)
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Toronto, ON
Full-time
As the National Wholesale Manager, you will lead Hamilton’s independent wholesale business across Canada, driving sales growth, market expansion, and retailer engagement. Reporting to…
Added 3 hours ago
Bilingual Procurement Manager
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$180,000 to $200,000 CAD / year
Full-time
We are seeking an experienced Bilingual Procurement Manager to lead procurement activities for a major infrastructure project. Reporting to the Project Manager with functional alignment to…
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Surgical Product Manager
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Household Sales Representative
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$80,000 to $115,000 CAD / year
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Track to Sales Manager with a salary increase
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Territory Manager - Industrial
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Lambert Nemec Group is partnering with a respected organization in their search for a Sales Territory Manager. This is an excellent opportunity for a proven B2B sales professional who…
Added 3 hours ago
National Wholesale Manager (Hamilton)
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Toronto, ON
Full-time
As the National Wholesale Manager, you will lead Hamilton’s independent wholesale business across Canada, driving sales growth, market expansion, and retailer engagement. Reporting to…
Added 4 hours ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Charleswood Thrift Store
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff

Customer Experience Associate

AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Sep 30, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment in accordance with bank standards.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative, organizational, and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Client Relations
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Commercial Banking
Administration
Time Management
Communication Skills
Professional Development

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