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Added 1 min ago
Snack Bar Attendant
Delta Bingo Inc HQ
Penetanguishene, ON
Up to $17.95 CAD / hour
Part-time
…and beverage items at the snack bar while providing excellent customer service. This role ensures a positive guest experience by maintaining cleanliness, adhering to health and safety…
Added 1 min ago
Café Staff - Onsite Accommodation Available
Canadian Hostelling Association
Whistler, BC
Up to $18.32 CAD / hour
Temporary
Added 1 min ago
Brick Associate, Customer Service
Leons Furniture Limited
Windsor, ON
$17.95 to $19 CAD / hour
Full-time · Temporary
a Customer Service Associate, you will be reporting to the Operations Manager.
Added 1 min ago
Driver/ Helper (full-time hourly)
Leons Furniture Limited
NS
Full-time
Today, LFL Group is a proudly Canadian organization with a portfolio of trusted retail brands and businesses, including Leon’s Furniture, The Brick, Appliance Canada, TransGlobal,…
Added 1 min ago
Brick Manager, General Sales
Leons Furniture Limited
NL
The Brick Manager, General Sales, is responsible for leading and overseeing the sales operations within a designated retail location in Canada, ensuring the achievement of sales targets and…
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Environment, Health & Safety Coordinator
Sunrise Farms
Lethbridge, AB
Full-time
From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the…
Added 1 min ago
Order Administrator | Mississauga
Urban Barn Ltd.
Mississauga, ON
$18.75 to $19 CAD / hour
Contribute to Urban Barn's commitment to exceptional customer service. As an Order/Logistics Administrator, you will be responsible for supporting and following up on customer orders to…
Added 1 min ago
Business Development Representative
The Shaw Group
Moncton, New Brunswick
Full-time
…divisions and subsidiaries, Shaw focuses on providing exceptional service to our customers and a work environment that recognizes individual and team achievements. Committed to making a…
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Operations Support / Route Driver
Ryan Company Limited
Parksville, BC
$42,000 to $46,000 CAD / year
Full-time
Join an exciting team in business for over 50 years and is Western Canada's largest privately owned and operated full service vending company.
Added 1 min ago
Beauty Advisor
L'Occitane En Provence
Burnaby, BC
Part-time
Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs…
Added 1 min ago
Sales Associate
Kiokii Inc
Rocky View, AB
Up to $15 CAD / hour
Part-time
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…
Added 1 min ago
Retail Supervisor
FRASER VALLEY BUILDING SUPPLIES INC.
Abbotsford, BC
$22 to $25 CAD / hour
Full-time
Strong customer service skills and a genuine commitment to delivering an exceptional experience
Added 1 min ago
Finance Manager - Parkland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Spruce Grove, AB
$190,000 to $240,000 CAD / year
Full-time
Provide outstanding customer service by answering questions and resolving concerns regarding financing options.
Added 1 min ago
Detailer - Grande Prairie Chrysler Dodge Jeep Ram
AutoCanada Inc.
Grande Prairie, AB
$15 to $20 CAD / hour
Full-time
The Service Department Detailer is responsible for cleaning and detailing vehicles to dealership standards, ensuring both the interior and exterior are in excellent condition for customer…
Added 1 min ago
Sales Associate - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
$40,000 to $90,000 CAD / year
Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
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Sales Associate - Bridges Chevrolet
AutoCanada Inc.
North Battleford, SK
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3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 15 mins ago
Driver (Local)
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Caledon, ON · Mono Road, ON
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At CommerceLink, we take pride in our people-first culture. Our team of skilled drivers, logistics experts, and support staff work together to deliver exceptional service while fostering a…
Added 15 mins ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
…creates, reviews and enhances standard operating procedures that support our daily operations. Our Team supports the ongoing development of our Courier Capacity; our goal is to build and…
Added 15 mins ago
Store Associate
The Salvation Army in Canada
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Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
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Christmas Kettle Coordinator
The Salvation Army in Canada
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…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
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Industrial Mechanic Millwright
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Perform service and preventive and corrective maintenance on all DC equipment following department procedures and trade best practices, working in a safe and effective manner and adhering…
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Industrial Electrician
Canadian Tire Corporation
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The Industrial Electrician is responsible for achieving department and customer operation goals; ensuring ongoing equipment (system) reliability and uptime through preventative maintenance,…
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Sales & Merchandising Account Manager (Ecommerce)
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As an Account Manager, you'll own a portfolio of established retail accounts, acting as the trusted point of contact for everything from sales performance to product strategy. You'll dig…
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Sr. Director, Business Intelligence and Analytics
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…strategic performance, subscriber growth and retention, product and service adoption, sector opportunity, and emerging market…
Added 15 mins ago
Store Associate
The Salvation Army in Canada
Vancouver, BC
Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…

Customer Experience Associate

Vancouver, BC, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 3, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN- Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Administration
Customer Service
Relationship Management
Operations
Compliance
Code of Conduct
Professional Development
Time Management
Communication Skills

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