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Added 23 mins ago
Food and Beverage Manager
Aramark Canada
Belleville, ON
Full-time
Aramark Sports + Entertainment is looking to hire a Food and Beverage Manager to support the operations at the Belleville ? CAA Arena home to the Belleville Senators.
Added 23 mins ago
Business Systems Analyst III
TD
Toronto, ON
Full-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 38 mins ago
Manager, Collections
Rogers Bank
Kawartha Lakes, ON · Fenelon Falls, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 53 mins ago
Client Advisor- EN
RBC
Montreal, QC
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 1 hour ago
Hospital Manager
P3 Veterinary Partners
Timmins, ON
Internship
Collaborate with Department Leads to set individual and Hospital non-financial performance goals. These include specific patient care and client experience metrics
Added 1 hour ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Data Collection: Gather ESG-related data from various departments and business units using Husky's global ESG platform to support reporting requirements and customer sustainability requests.
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 1 hour ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 2 hours ago
Associate, Corporate Banking
BMO Capital Markets
Laval, QC
Full-time
Use independent critical thinking skills to analyze historical financial performance, create Base/Stress case financial projection models, develop risks and mitigants, business strengths,…
Added 2 hours ago
Associate, Corporate Banking
BMO Capital Markets
Montreal, QC
Full-time
Use independent critical thinking skills to analyze historical financial performance, create Base/Stress case financial projection models, develop risks and mitigants, business strengths,…
Added 2 hours ago
Primary Health Care Nurse In Charge
Government of Yukon
Old Crow, YT
Part-time
…application as this posting can close at any time after 10 business days with 24-hours posted notice. Resumes will be screened at regular intervals until the position is filled or the…
Added 2 hours ago
2600002534 - Manager Laboratory
Lakeridge Health
Oshawa, ON
Internship
We are seeking an experienced laboratory professional for the role of Manager Laboratory Medicine. You would lead a high-performing multi-site team dedicated to delivering exceptional…
Added 3 hours ago
Assistant Branch Manager
Royal Bank of Canada
Rouyn-Noranda, QC
Full-time
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Added 3 hours ago
Manager, Collections
Rogers Bank
Boisbriand, QC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 3 hours ago
Sous Chef
Marriott International
Vancouver, BC
Full-time
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by…
Added 3 hours ago
Manager, Collections
Rogers Bank
Fredericton, NB
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 3 hours ago
Manager, Collections
Rogers Bank
Whitby, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 3 hours ago
Manager, Wealth Strategies
Affinity Credit Union
SK
We’re looking for a Manager, Wealth Strategies, to oversee sales, service, and advice delivery activities along with the performance of Affinity Wealth Management. This role will be…
Added 4 hours ago
Manager, Controllership & Projects
Bell
Montreal, QC
The Financial Close Controller team is seeking a highly motivated Senior Manager to be a part of the Controller organization’s transformative journey towards becoming trusted and valued…
Added 4 hours ago
Assistant Branch Manager- EN
RBC
Rouyn-Noranda, QC
Full-time
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Added 4 hours ago
Senior Advisor - Fleet Standards and Commissioning
Alberta Health Services
Calgary, AB
Temporary
The Senior Advisor, Fleet Standards and Commissioning reports to the Manager of EHS Fleet Operations under the Assets portfolio of Emergency Health Services-Alberta (EHS). This is a…
Added 5 hours ago
Manager, Collections
Rogers Bank
Midland, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 5 hours ago
Manager, Collections
Rogers Bank
Fort McMurray, AB
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 5 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
Credit Manager
FCC / FAC
Calgary, AB · Ottawa, ON · Stratford, ON · Montreal, QC · Quebec, QC · Regina, SK
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

Customer Experience Associate

Dorchester, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 1, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Work Location:

Dorchester, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Problem resolution
Administration
Time management
MS Office
Detail oriented
Initiative
Relationship building
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Compliance
Code of Conduct
Operational Excellence
Client Facing

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