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Added 19 mins ago
Manager, Collections
Rogers Bank
Midland, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 34 mins ago
Manager, Collections
Rogers Bank
Fort McMurray, AB
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 34 mins ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 34 mins ago
Credit Manager
FCC / FAC
Calgary, AB · Ottawa, ON · Stratford, ON · Montreal, QC · Quebec, QC · Regina, SK
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) :
Added 49 mins ago
Director of Transformation
BCS Technology International Pty Ltd
Toronto, ON
Full-time
Set the innovation roadmap and ensure every initiative is tied to a defined business outcome, not pursued for its own sake.
Added 1 hour ago
Corporate Manager - Lease & Rental Canada Sales Division
Inland Truck & Equipment
AB · Edmonton, AB
Full-time
The Corporate Manager, Inland Lease & Rental Canada Sales division will be responsible for rental and sales for all Inland Lease & Rental Canada locations. This position will also oversee…
Added 1 hour ago
Senior Cloud Security Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 1 hour ago
Senior Manager, Risk Analytics & Modelling
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 1 hour ago
Manager, Member Services
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$86,000 to $131,000 CAD / year
Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 1 hour ago
Sr. Analyst, Valuation & Model Development
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 1 hour ago
The Shoe Co. - Assistant Manager
DSW Designer Shoe Warehouse
Prince Albert, SK
Full-time
As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will…
Added 2 hours ago
Manager, Collections
Rogers Bank
Cambridge, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 2 hours ago
Plant Controller, Electrical Products
Siemens
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Full-time
Join our Smart Infrastructure (SI) team as Plant Controller to help us to successfully manage all financial aspects of Operations of factory in Drummondville Quebec. The successful…
Added 2 hours ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Data Collection: Gather ESG-related data from various departments and business units using Husky's global ESG platform to support reporting requirements and customer sustainability requests.
Added 2 hours ago
Financial Manager
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Bolton, ON
Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
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Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 2 hours ago
Theatre Manager - Cineplex Yonge & Dundas VIP
Cineplex
Toronto, ON · CPX Yonge & Dundas - VIP
Full-time
…across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this…
Added 2 hours ago
MANAGER PORTFOLIO GOVERNANCE & ANALYTICS
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Toronto, ON
Ability to communicate complex financial and business concepts in a clear and simplified manner for diverse audiences.
Added 3 hours ago
Manger, F&B / Culinary Operations - Chances Maple Ridge
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$60,000 to $70,000 CAD / year
Full-time
Strong business acumen and ability to analyze financial performance
Added 3 hours ago
Assistant Manager, Operations | Masonville Place
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Full-time
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 3 hours ago
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Full-time
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Added 3 hours ago
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Monitor credit exposure, payment performance, and changes in customer financial condition.
Added 3 hours ago
Financial Analyst – Manufacturing Operations
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Halifax, NS
Full-time
We are seeking a detail-oriented and analytical Junior Accountant/Financial Analyst to support our manufacturing and operations teams. This role will report to the Manager of Financial…
Added 3 hours ago
Cashier Manager, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 3 hours ago
Senior Analyst, Payor Performance
Loblaw Companies Limited
Toronto, ON
Full-time
Reporting directly to the Senior Manager, Payor Performance, this role will support the overall departmental goal of protecting and enhancing pharmacy revenues and margins via the…

Customer Experience Associate

Guelph, ON, Canada

Job type: Part-time
Apply by: Oct 1, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Work Location:

Guelph, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns using standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Customer Service
Retail Banking
Commercial Banking
Relationship Management
Operations
Compliance
Code of Conduct

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