Jobs in Canada

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Added 53 mins ago
Fleet Administrator
GFL - Sewer Technologies Division
Rocky View No 44, AB · Rocky View County, AB
Full-time
Process, track, and document cross-branch and cross-provincial equipment transfers to maintain accurate regional asset registers.
Added 53 mins ago
Personal Banking Associate
TD
Toronto, ON
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
OFFICE ADMINISTRATOR
Troy Life & Fire Safety Ltd.
Ottawa, ON
Full-time
…across Canada! This position will report to our Ottawa, ON branch and assist with a variety of administrative tasks, working collaboratively with different stakeholders throughout the…
Added 1 hour ago
Executive Director, Public Accounts
Government of Manitoba
Winnipeg, MB
Full-time
…specified in statutes 13(2), 13(3), and 13(4) of The Financial Administration Act. The Provincial Comptroller has also been designated under statutes 13.1(1) and 13.1(2) as the employee…
Added 2 hours ago
Divisional Director
Liebherr Group
Abbotsford, BC
Full-time
College diploma in Business Management, Business Administration, or post-secondary technical training.
Added 2 hours ago
Divisional Director
Liebherr Group
Burlington, ON
Full-time
College diploma in Business Management, Business Administration, or post-secondary technical training.
Added 2 hours ago
Divisional Director
Liebherr Group
Acheson, AB
Full-time
College diploma in Business Management, Business Administration, or post-secondary technical training.
Added 2 hours ago
Senior Contract Administrator
Aplin Martin
Surrey, BC
Full-time
A formal course in Contract Administration (confirm locally available and eligible options with your Branch Manager).
Added 2 hours ago
Assistant Branch Manager
RBC
Rouyn-Noranda, QC
Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 2 hours ago
Administrative Assistant
RBC
Cranbrook, BC
Full-time
The RBC Dominion Securities branch located in Cranbrook is looking for a resourceful, empathetic and collaborative individual to join our leading wealth management firm as an Administrative…
Added 2 hours ago
IT Project Coordinator - Retail - Contract
Compugen Inc
Toronto, ON
Contract
…associated with corporate real estate activities, including branch relocations, consolidations, closures and new builds. The supplied job description also includes coordinating small…
Added 2 hours ago
Finance Co-op, AMI
FortisBC
Kelowna, BC
Undergrad student – Business Administration, Auditing, Accounting, or similar
Added 2 hours ago
Personal Banking Associate Trainee
TD
AB
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
Director, Business Services
Government of Alberta
AB
Financial and business services: Lead branch operations that deliver financial programs and business services, including bank account management, revenue administration, accounts payable…
Added 3 hours ago
Everyday Banking Specialist - Kelowna Branch
Beem Credit Union
Kelowna, BC
Full-time
As one of BC’s largest credit unions, we serve over 200,000 members across 66 branches with $18 billion in assets under administration.
Added 3 hours ago
Advisor, Auto Insurance
Waypoint
Richmond, BC
$43,000 to $50,000 CAD / year
Full-time
…every interaction. This is an in-office role at our Richmond branch…
Added 3 hours ago
Advisor, Auto Insurance
Waypoint
New Westminster, BC
$43,000 to $50,000 CAD / year
Full-time
…interaction. This is an in-office role at our New Westminster branch…
Added 3 hours ago
Sr Project Manager - Technical Safety
CityofOttawa
Ottawa, ON
You provide consulting services to the department and the branch in the areas of project management, business analysis, process review, and the implementation of redesigned processes and…
Added 3 hours ago
Customer Experience Associate - Saint Hyacinthe (Part-time, 18.75h/week)
TD
Saint-Hyacinthe, QC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 3 hours ago
customer Experience Associate
TD
Sherwood Park, AB
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 4 hours ago
Inside Sales Representative
Robert Half
Delta, BC
Full-time
Our client, a recognized leader in the industrial distribution sector, is seeking an experienced Inside Sales Representative to join their Delta, BC branch.
Added 4 hours ago
Manager, Technology Sustainment
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within the Technology branch at the CATSA Headquarters.
Added 4 hours ago
Personal Banking Associate Trainee
TD
Fredericton, NB
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 4 hours ago
Customer Experience Associate - Fixed Term Contract
TD
Calgary, AB
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 4 hours ago
ACCOUNTING AGENT
MPE a division of Englobe
Lethbridge, AB
Full-time
Maintaining key relationships with branch office administrators and project managers.

customer Experience Associate

Sherwood Park, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Work Location:

Sherwood Park, Alberta, Canada

Hours:

18.75

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, support business goals, maintain effective teamwork, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transactions
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales And Product Promotion
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Customer Concern Resolution
Confidentiality
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Business Objectives
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Time Management
Written Communication
Verbal Communication
Team Effectiveness

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