Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Banking Advisor
National Bank of Canada
Bathurst, NB
Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 13 mins ago
Senior banking advisor
National Bank of Canada
AB · Edmonton, AB
Full-time
This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas.
Added 13 mins ago
BANKING ADVISOR
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 13 mins ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 13 mins ago
Banking advisor
National Bank of Canada
Markham, ON
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 13 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 hour ago
Associate, Corporate Banking
BMO Capital Markets
Laval, QC
Full-time
…and discuss clients’ needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational…
Added 1 hour ago
Associate, Corporate Banking
BMO Capital Markets
Montreal, QC
Full-time
…and discuss clients’ needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational…
Added 2 hours ago
Assistant Branch Manager
Royal Bank of Canada
Rouyn-Noranda, QC
Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 2 hours ago
Client Advisor
Royal Bank of Canada
White River, ON
Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 3 hours ago
Assistant Branch Manager- EN
RBC
Rouyn-Noranda, QC
Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 5 hours ago
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
Contract
…objectives relating to business development as set forth by the Branch Manager at multiple…
Added 6 hours ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 7 hours ago
Deposit Service Representivie
Lake View Credit Union
Dawson Creek, BC
Up to $27.98 CAD / hour
Temporary
Sales and Service focus with an aptitude for business development and relationship building
Added 8 hours ago
Commercial Account Manager
Creston & District Credit Union
Creston, BC
Full-time
…independent Credit Union, and we serve the Creston community from one branch. With over 4,500 members, Creston & District Credit Union is committed to the well-being of the community it…
Added 8 hours ago
Outside Sales Representative
Cross Country Canada Supplies & Rentals
Grande Prairie, AB
Full-time
We are currently seeking a motivated Outside Sales Representative to join our team at our Grande Prairie, Alberta branch. Candidates must be local to the Grande Prairie and surrounding…
Added 9 hours ago
Timber-Tech Truss LP. - Assistant General Manager
UpSourced HR
Lethbridge, AB
Full-time
The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this…
Added 9 hours ago
Timber-Tech Truss LP. - Assistant General Manager
UpSourced HR
AB · Lethbridge, Alberta
Full-time
The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this…
Added 10 hours ago
Management Trainee
Enterprise
Timmins, ON
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 10 hours ago
Management Trainee
Enterprise
Pembroke, ON
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 10 hours ago
Area Manager
Air Liquide Healthcare
Ajax, ON
Full-time
The Area Manager will lead the business development and operations in their area pertaining to the Home Healthcare business including, but not limited to, respiratory and sleep apnea…
Added 10 hours ago
Senior Personal Banker Trainee - Investing | Dorval
TD
Montreal, QC
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 10 hours ago
Prospr Advisor
Sun Life Québec
Montreal, QC
Full-time
Work closely with Branch Manager and support teams to stay current on product and regulatory updates
Added 10 hours ago
Industrial Janitor / Custodian
WGI Group
Saint-Clet, QC
Full-time
Reporting to the Branch Manager, or designate the Industrial Janitor/ Custodian is responsible for keeping the office, shop and equipment in clean and orderly condition. This includes heavy…
Added 11 hours ago
Business Development Manager
ATCO Group
La Prairie, QC
Full-time
The Business Development Manager is responsible for the pursuit of modular construction projects, reporting to the General Manager- Quebec & Ottawa. The role is best aligned for someone…

customer Experience Associate

Sherwood Park, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Sherwood Park, Alberta, Canada

Hours:

18.75

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, support business goals, maintain effective teamwork, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transactions
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales And Product Promotion
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Customer Concern Resolution
Confidentiality
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Business Objectives
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Time Management
Written Communication
Verbal Communication
Team Effectiveness

Report this job