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Added 3 mins ago
Corporate Manager - Lease & Rental Canada Sales Division
Inland Truck & Equipment
AB · Edmonton, AB
Full-time
The Corporate Manager, Inland Lease & Rental Canada Sales division will be responsible for rental and sales for all Inland Lease & Rental Canada locations. This position will also oversee…
Added 3 mins ago
Part Time Self Checkout Attendant
Walmart Canada
Port Hawkesbury, NS
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 3 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Kamloops, BC
Full-time
…helps protect people, merchandise, and the overall shopping…
Added 3 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
Cold Lake, AB
Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 3 mins ago
(CAN) Leader de nuit
Walmart Canada
Shawinigan, QC
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 3 mins ago
(CAN) Asset Protection Associate (MUST HAVE SECURITY LICENSE)
Walmart Canada
Olds, AB
Full-time
…helps protect people, merchandise, and the overall shopping…
Added 3 mins ago
pharmacy assistant
Walmart Canada
Calgary, AB
Full-time
…team player. They are a key member in the delivery of superior customer…
Added 3 mins ago
(CAN) Customer Service Manager
Walmart Canada
Toronto, ON · Scarborough, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 mins ago
Manager, Member Services
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$86,000 to $131,000 CAD / year
Full-time
Reporting directly to the Director, Member Services, the Manager/Team Lead position is responsible for managing a team that delivers service to HOOPP members primarily via incoming calls…
Added 3 mins ago
Assistant Manager II
Dollar Tree Stores
Kitchener, ON
Full-time
We’re seeking an OPS Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Diagnostic Imaging Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Diagnostic Imaging (DI) Manager of Operations, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 3 mins ago
Health Care Aide & Aide Porter
Winnipeg Regional Health Authority
Winnipeg, MB
Directly accountable to the Manager or designate, the Health Care Aide acts as a member of the interdisciplinary team, assisting with participant care and providing basic supportive care as…
Added 3 mins ago
Information and Paging Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager - Admitting/Patient Registration, the incumbent is responsible for answering telephones and exercising judgment when using the automated…
Added 3 mins ago
Information and Paging Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager - Admitting/Patient Registration, the incumbent is responsible for answering telephones and exercising judgment when using the automated…
Added 3 mins ago
Health Care Aide & Aide Porter
Winnipeg Regional Health Authority
Winnipeg, MB
Directly accountable to the Manager or designate, the Health Care Aide acts as a member of the interdisciplinary team, assisting with participant care and providing basic supportive care as…
Added 3 mins ago
Unit Clerk - Ambulatory Care
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 3 mins ago
Ward Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Clinical Manager, RN, RPN and/or LPN, the Ward Clerk acts as a member of the health care team, performing clerical, receptionist, and related duties as…
Added 19 mins ago
Maintenance Technician (Industrial)
Bosa Properties Inc.
Vancouver, BC
The successful candidate is well suited to a team-oriented, customer-service focused approach coupled with the experience in efficiently addressing repairs and maintenance requests while…
Added 19 mins ago
Data Science Manager
Xero
Vancouver, BC
Full-time
As our Data Science Manager, you will look after a small team of 3 Data Scientists within Marketing Data Science, and you will stay close to the data yourself. You will be the people…
Added 33 mins ago
The Shoe Co. - Assistant Manager
DSW Designer Shoe Warehouse
Prince Albert, SK
Full-time
As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will…
Added 33 mins ago
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Saskatoon, SK
Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 33 mins ago
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
Contract
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
Added 33 mins ago
Events and Programs Coordinator
CPABC Vancouver Chapter
Vancouver, BC
Full-time
The Events and Programs Coordinator reports to the Manager, Member and Community Programs, and supports the coordination and delivery of CPABC’s events and seminars for member engagement,…
Added 33 mins ago
Maintenance Technician (Industrial)
Bosa Properties
Vancouver, BC
Full-time
The successful candidate is well suited to a team-oriented, customer-service focused approach coupled with the experience in efficiently addressing repairs and maintenance requests while…
Added 33 mins ago
Social Media Manager – Salon Chain (Part-Time)
Twine
Toronto, ON
Part-time · Contract
Join a dynamic salon group as a part-time Social Media Manager, responsible for elevating the online presence of a leading chain with 42 locations across Ontario. This on-site role in…

customer Experience Associate

Sherwood Park, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Work Location:

Sherwood Park, Alberta, Canada

Hours:

18.75

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, support business goals, maintain effective teamwork, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transactions
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales And Product Promotion
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Customer Concern Resolution
Confidentiality
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Business Objectives
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Time Management
Written Communication
Verbal Communication
Team Effectiveness

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