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Added 14 mins ago
Cook II - Certified
Prairie Mountain Health
Birtle, MB
Internship
Assumes a leadership role in coordinating the Nutrition Services for the facility, including the daily supervision of quality assurance processes.
Added 14 mins ago
FASD Clinic Coordinator
Enviros WSA
Calgary, AB
Full-time
is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and…
Added 14 mins ago
Education Faculty (Advanced Care Paramedics & Primary Care Paramedics) - Prehospital Medicine/Regional Base Hospital Program - Casual - 2026-18437 (2026-18437)
Sunnybrook
Toronto, ON
Other
Advise appropriate Coordinator or Manager of Paramedic Practice regarding program improvement opportunities in the area of knowledge translation.
Added 14 mins ago
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Prairie Mountain Health
Swan River, MB
Full-time
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities…
Added 14 mins ago
Dietary Aide
Prairie Mountain Health
Swan River, MB
Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 14 mins ago
Outreach Coordinator
York University
Toronto, ON
Contract
Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision and…
Added 14 mins ago
Associate Student Recruiter and Advisor, On-Campus
The University of British Columbia
Kelowna, BC
$5,692.25 to $8,179.5 CAD / month
Full-time
UBCO | Manager, On-campus Recruitment | SRA | Enrolment Services
Added 14 mins ago
Senior Manager, Manufacturing
OmniaBio
Hamilton, ON
$135,000 to $145,000 CAD / year
Full-time
…throughput. This innovative approach supports end-to-end CDMO services - from development through GMP manufacturing and scale-up - helping clients accelerate the path to market for…
Added 14 mins ago
Clerk III - Administrative/Finance/Reception Clerk
Prairie Mountain Health
Swan River, MB
Full-time
…respective facility and clerical support to the applicable manager. The incumbent also performs transactions in support of finance functions at the facility and acts as the primary point of…
Added 14 mins ago
Clerk III - Health Information
Prairie Mountain Health
Dauphin, MB
Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 29 mins ago
Research Assistant/Technician 3
The University of British Columbia
Vancouver, BC
$4,845.17 to $5,713.66 CAD / month
Full-time
…techniques associated. The work performed will provide highly valued services throughout…
Added 29 mins ago
Full Stack Web/Multimedia/Mobile Developer
Carleton University
Ottawa, ON
Other
…Officer, and receives direction from the Faculty of Science’s Manager, Administrative Services. As a Web/Multimedia/Mobile Developer, the incumbent is a member of the Faculty’s…
Added 29 mins ago
restaurant manager
Dairy Queen
Nanaimo, BC
Full-time
Added 29 mins ago
HR and Administrative Assistant
The University of British Columbia
Vancouver, BC
$4,594 to $4,827 CAD / month
Full-time
Reports directly to the Manager, Support Services and Faculty Initiatives for day-to-day supervision and Director, Administration and Operations for all administrative matters. Works…
Added 29 mins ago
Manager, Program, Support & Compliance
County of Simcoe
Midhurst, ON
Full-time
The Manager, Program Support & Compliance provides strategic leadership and operational oversight for divisional governance practices, risk management, compliance, and quality assurance…
Added 29 mins ago
Tenant Support Worker
Lookout Housing and Health
Courtenay, BC
Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 29 mins ago
Cook
Lookout Housing and Health
Courtenay, BC
Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 29 mins ago
Cook
Lookout Housing and Health
Courtenay, BC
Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 29 mins ago
Paint Sales Part Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 29 mins ago
Dietary Aide
Prairie Mountain Health
Brandon, MB
Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 29 mins ago
Flooring Sales Part Time - OAKVILLE
The Home Depot Canada
Oakville, ON
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 29 mins ago
Purchasing Agent
Prairie Mountain Health
Brandon, MB
Full-time
Under the general direction of the Area Manager, Materiels Management, the incumbent is involved in all aspects of procurement in a health care setting.
Added 29 mins ago
Dietary Aide
Prairie Mountain Health
Brandon, MB
Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 29 mins ago
Lumber Sales Associate Full Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
Full-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 29 mins ago
Cashier: Part Time - BEACON HILL
The Home Depot Canada
Calgary, AB
Part-time
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.

customer Experience Associate

Sherwood Park, AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Work Location:

Sherwood Park, Alberta, Canada

Hours:

18.75

Line Of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In This Role, You Will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, support business goals, maintain effective teamwork, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transactions
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales And Product Promotion
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Products
Banking Solutions
Customer Needs Assessment
Product Promotion
Customer Concern Resolution
Confidentiality
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Business Objectives
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Time Management
Written Communication
Verbal Communication
Team Effectiveness

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