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Added 14 mins ago
Manager, Customer Experience Trainee
TD
Toronto, ON
Full-time
…experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer…
Added 14 mins ago
Financial Planner - Saskatoon
TD
Saskatoon, SK
Full-time
With a focus on relationship management, advice and business development, you will:
Added 14 mins ago
Senior Counsel, Financial Crime
TD
Toronto, ON
Full-time
Demonstrated senior-level excellence in judgment, leadership, and relationship management.
Added 14 mins ago
Customer Experience Associate
TD
Vancouver, BC
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 14 mins ago
Spécialiste clinique en échographie - Ultrasound Clinical Specialist - (Montreal, QC) - Johnson & Johnson MedTech, L'électrophysiologie
Johnson & Johnson Innovative Medicine
Markham, ON · Montreal, QC
Full-time
Added 14 mins ago
Financial Planner
BMO
Toronto, ON
Full-time
Develops and implements a relationship management plan to meet the needs of client.
Added 14 mins ago
Financial Planner
BMO
Markham, ON
Full-time
Develops and implements a relationship management plan to meet the needs of client.
Added 1 hour ago
Customer Experience Associate - Future Opportunities
TD
Ottawa, ON · Hawkesbury, ON · Orleans, ON · Rockland, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Customer Experience Associate
TD
Nanaimo, BC
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 2 hours ago
Territory Sales Manager
DMC Recruitment Group
Calgary, AB
Full-time
This is a highly autonomous, relationship-driven technical sales role where you'll inherit an established territory while continuing to develop new project opportunities. Working from the…
Added 2 hours ago
Channel Engagement Manager
Miovision
Kitchener, ON
$166,000 to $250,000 CAD / year
Full-time
We are looking for a Channel Engagement Manager to take the wheel on monetizing our strategic partner networks (such as major telematics providers, AT&T, Ericsson, HAAS, and Whelen), acting…
Added 3 hours ago
Account Manager - Supply Chain Sale (Temporary)
CN
Brampton, ON
Temporary
Drive new business growth by prospecting and securing customers within their regional territory
Added 3 hours ago
Business Development Manager - Atlantic Canada
BASF
Mississauga, ON
Full-time
We are looking for a Business Development Manager to join our Refinish team in Atlantic Canada.
Added 3 hours ago
Business Development Manager-Automotive Aftermarket (Wheels & Accessories)
The Wheel Group
AB · Edmonton, AB
Full-time
The Wheel Group is hiring a Business Development Manager to drive new business growth by prospecting, acquiring new customers, and expanding our presence throughout an assigned territory.…
Added 4 hours ago
Corporate Sales Manager - Year Round - Full Time
Blue Mountain Resort
The Blue Mountains, ON
Full-time
As the Sales Manager focusing on the corporate market, you will be responsible for driving group sales revenue through the development and sale of corporate meetings, conferences, retreats,…
Added 4 hours ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and Hunting to identify new business opportunities within a global sales territory and target…
Added 4 hours ago
Account Manager
Hertz
Quebec, QC
Full-time
Possesses demonstrated and proven revenue growth experience within a sales territory over an extended period of time.
Added 4 hours ago
Business Development Manager-Automotive Aftermarket (Wheels & Accessories)
The Wheel Group
Calgary, AB
Full-time
The Wheel Group is hiring a Business Development Manager to drive new business growth by prospecting, acquiring new customers, and expanding our presence throughout an assigned territory.…
Added 4 hours ago
Sales Manager
Westmont Hospitality Group
Edmonton, AB
Full-time
As a Sales Manager, you will enjoy a comprehensive benefits package, including:
Added 4 hours ago
Building Solutions Manager
UFA Co-operative Ltd.
Grande Prairie, AB
Reporting to the Sr. Manager, Buildings, the Building Solutions, Manager is responsible for selling building projects within a geographical area.
Added 4 hours ago
Account Executive
Resolve Restoration
Surrey, BC
Full-time
The position reports to the General Manager, with a dotted-line reporting relationship to the COO, and is a key component of the organization’s growth and revenue goals.
Added 4 hours ago
Account Manager
Transoft Solutions
Vancouver, BC
Full-time
The Account Manager is responsible for developing, nurturing, and maintaining strong client relationships across a diverse public and private sector portfolio. Reporting to the Manager of…
Added 5 hours ago
Project Delivery Manager
Tenom Technologies Inc
Toronto, ON · Winnipeg, MB
Full-time
The Project Delivery Manager is a leadership role that blends people management, client advisory, and hands-on technical expertise, based out of Winnipeg, Manitoba. You'll lead a…
Added 5 hours ago
Account Representative
Crown Lift Trucks ULC
Terrebonne, QC · Mascouche, QC · Trois-Rivières, QC
$60,000 to $70,000 CAD / year
Full-time
Maximize the sale of lift trucks and other products within a defined geographical territory and/or an established number of accounts as defined by branch management. Develop existing…
Added 6 hours ago
Account Manager, Small Business
TD
Notre-Dame-de-l'Île-Perrot, QC · Coteau-du-Lac, QC · Vaudreuil-Dorion, QC
Full-time
Account Manager, Small Business (Territory: Cote Vert, Vaudreuil, Coteau du Lac and Ile Perrot )

Customer Experience Associate

AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 5, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Compliance
Ethics
Administration
Time Management

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