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Added 3 mins ago
Account Representative
Crown Lift Trucks ULC
Terrebonne, QC · Mascouche, QC · Trois-Rivières, QC
$60,000 to $70,000 CAD / year
Full-time
Maximize the sale of lift trucks and other products within a defined geographical territory and/or an established number of accounts as defined by branch management. Develop existing…
Added 18 mins ago
Account Manager, Small Business
TD
Notre-Dame-de-l'Île-Perrot, QC · Coteau-du-Lac, QC · Vaudreuil-Dorion, QC
Full-time
Account Manager, Small Business (Territory: Cote Vert, Vaudreuil, Coteau du Lac and Ile Perrot )
Added 18 mins ago
NRO Sales Associate I - NU
The Salvation Army Canada and Bermuda Territory
Markham, ON
Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 48 mins ago
Field Marketing Manager
Dayforce
Canada
As a Field Marketing Manager supporting the new business, you will own the field marketing strategy and plan for your business. You’ll use account, engagement, intent, and pipeline insights…
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Agricultural Solutions Manager
UFA Co-operative Ltd.
Ponoka, AB · Bashaw, AB · Calgary, AB
Reporting to the Manager, Sales & Service, the Agricultural Solutions Manager responsible to sell the AgriBusiness product offerings to selected customers within a geographical area with…
Added 1 hour ago
Senior Counsel, Specialized Finance
TD
Toronto, ON · Montreal, QC
Full-time
Added 1 hour ago
TDS Operations Analyst III
TD
Toronto, ON
Full-time
Reporting to the Manager, Corporate Lending Operations, the successful candidate will be responsible for servicing a portfolio of Corporate Lending Clients
Added 1 hour ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Personal Banking Associate
TD
Ottawa, ON
Full-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Customer Experience Associate
TD
AB
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Customer Experience Associate - Future Opportunities
TD
Belleville, ON · Cobourg, ON · Greater Napanee, ON · Port Hope, ON · Trenton, ON · Picton, ON
Part-time
Generally reports to a Manager Customer Experience or Branch Manager
Added 1 hour ago
Personal Banker Trainee
TD
Niagara Falls, ON
Full-time
Added 1 hour ago
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
Full-time
Added 1 hour ago
Customer Experience Associate
TD
Grand Bend, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Customer Experience Associate
TD
St. Catharines, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Customer Experience Associate
TD
Delhi, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
TD Agriculture Networking Event
TD
Brantford, ON
Full-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Account Manager II, Agricultural Services
TD
Delhi, ON
Full-time
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Added 1 hour ago
Senior Manager, Credit Management
TD
Toronto, ON
Full-time
May actively structure more complex deals in the unit or market together with the relationship management team
Added 1 hour ago
Business Development Manager - Environmental Services
Bureau Veritas
Vancouver, BC
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Regional Sales Representative
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Vaughan, ON
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Business Development Representative
ASSA ABLOY
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You will report directly to the Sales Manager, Central Canada and will oversee smart solutions sales within Central Ontario. Smart solutions and security integration are the essential areas…
Added 1 hour ago
Senior Counsel, Specialized Finance
TD
Toronto, ON
Full-time
Added 1 hour ago
Facilities Administrative Officer
Government of Nunavut
Iqaluit, NU
Full-time
Nunavut is Canada’s newest and largest territory and has the fastest growing economy in the country. With breathtaking landscapes and amazing adventure opportunities, you will find…
Added 1 hour ago
Business Development Manager – Microsoft BizApps
Visionet Systems Inc.
Canada
Full-time
Visionet is looking for a high-performing Business Development / Sales Manager to drive growth across our Microsoft-focused business in Canada. This is a new-business-focused sales role for…

Customer Experience Associate

Delhi, ON, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Delhi, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operations
Compliance
Code of Conduct
Time Management
Administration
Communication Skills

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