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Added 26 mins ago
Member Experience Representative
FirstOntario Credit Union
Tillsonburg, ON
Full-time
…objectives relating to business development as set forth by the Branch Manager at multiple…
Added 56 mins ago
Commercial Loans Analyst
Crédit Agricole CIB
Montreal, QC
Contract
Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations.
Added 57 mins ago
Manager, Customer Experience Trainee
TD
Toronto, ON
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 57 mins ago
Customer Experience Associate
TD
Vancouver, BC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 57 mins ago
Senior Trust Officer, BMO Trust Company
BMO
Toronto, ON · Oshawa, ON · Markham, ON · Pickering, ON
Full-time
…expertise for all aspects of Trust & Estate account management and administration to ensure compliance. Works collaboratively within the Private Wealth branch and the regional team as part…
Added 1 hour ago
Visiting Registered Nurse
Bayshore
Hamilton, ON
…Nurses may be entitled to a travel stipend as defined by the branch standard compensation…
Added 1 hour ago
Visiting Registered Practical Nurse
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Hamilton, ON
…Nurses may be entitled to a travel stipend as defined by the branch standard compensation…
Added 1 hour ago
Customer Experience Associate - Future Opportunities
TD
Ottawa, ON · Hawkesbury, ON · Orleans, ON · Rockland, ON
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
Customer Experience Associate
TD
Comox, BC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
Customer Experience Associate
TD
Nanaimo, BC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 3 hours ago
Everyday Banking Advisor - Calgary West Springs
ATB
Calgary, AB
Full-time
This role is based out of the Calgary West Springs branch, but on occasion may be required to travel to neighbouring branches.
Added 4 hours ago
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC
Full-time
…receives and records temporary cheque orders; participates in branch campaigns; conducts cash counts in joint custody; replenishes supplies at member counters; maintains up to date…
Added 4 hours ago
Sales Support Specialist
Insight Global
Calgary, AB
$30 to $36 CAD / hour
Contract
…experience to present power points and other presentations to branch managers and retails managers showcasing statistics and expected values of the project. The candidate will connect with…
Added 4 hours ago
Deputy Director, Residential Tenancies Branch
Government of Manitoba
Winnipeg, MB
Full-time
P10 Deputy Director, Residential Tenancies Branch
Added 4 hours ago
Inventory Control / Quality Assurance Specialist
Rexel Canada
Delta, BC
$60,000 to $75,000 CAD / year
Full-time
We are currently looking for an Inventory Control / Quality Assurance Specialist at our Delta, BC branch. The Inventory Control / QA Specialist reporting to the Regional DC Administration…
Added 5 hours ago
Member Service Representative, Mobile
Community Savings Credit Union
Vancouver, BC
Full-time
…receives and records temporary cheque orders; participates in branch campaigns & telemarketing program; conducts cash counts in joint custody; replenishes supplies at member counters;…
Added 5 hours ago
Compliance Coordinator
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Quebec, QC
Full-time
…practices, manages complaint resolution processes and conducts branch examination…
Added 5 hours ago
Compliance Coordinator
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MB · Manitoba, Canada
Full-time
…practices, manages complaint resolution processes and conducts branch examination…
Added 6 hours ago
Logistics Coordinator/Coordonnateur ou coordonnatrice de la logistique (Calgary)
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Full-time
This position is responsible for managing and coordinating activities between the Main Distribution Center (MDC), Branch Service Center (BSC), and Local Distribution Center (LDC) as…
Added 6 hours ago
Senior Credit Solutions Manager, Commercial Banking - Calgary
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AB · Calgary, AB
Approving or recommending pricing for loans and credit-related fees which yield a return commensurate with risk and due regard to profit, administration and competitive considerations.
Added 6 hours ago
Customer Experience Associate - Future Opportunities
TD
Elliot Lake, ON
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 6 hours ago
Director of Operations, Specialty Nursing
Bayshore
ON
Ensures national staffing contingency strategies are in place for clinic and home nursing services across Canada in collaboration with regional leaders and the local branch network.
Added 7 hours ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 7 hours ago
Personal Banking Associate
TD
Ottawa, ON
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 7 hours ago
Customer Experience Associate
TD
AB
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…

Customer Experience Associate

Grand Bend, ON, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Grand Bend, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and bill payments while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Retail Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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