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Added 6 mins ago
Senior Project Manager, Transportation Infrastructure – Project Delivery
Parsons Corporation
Burnaby, BC
Full-time
…management of project scope, schedule, budget, quality, and overall performance to meet project goals and client objectives. You will also serve as a functional manager for assigned direct…
Added 6 mins ago
Assistant Controller/Senior Finance Manager
Ramudden Global North America
Whitchurch-Stouffville, ON
Full-time
We are seeking a detail-oriented and highly organized Senior Finance Manager/Assistant Controller to join our Finance team in Stouffville, ON. In this role, you will support the accuracy,…
Added 6 mins ago
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Rocky View No 44, AB · Rocky View County, AB
Part-time
…for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts!…
Added 6 mins ago
General Manager
West Coast Seniors Housing Management Limited Partnership
Surrey, BC
$105,000 to $115,000 CAD / year
Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 6 mins ago
Senior Investment Coordinator
OPTrust
Toronto, ON
Full-time
Administer centralized research budgets and external manager fee expenditures, ensuring accurate allocation and adherence to established financial controls.
Added 22 mins ago
Retail Sales Associate
Canna Cabana
Niagara Falls, ON · Victoria Ave, Niagara Falls, ON
$17.6 to $18.5 CAD / hour
Part-time
…2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture…
Added 22 mins ago
Retail Store Manager
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Calgary, AB · Westland, Calgary, AB
Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 36 mins ago
Manager 3, Software Development (Tax Compliance)
Intuit
Toronto, ON
Full-time
Come join the CG-PD Tax Development team as a Manager 3, Software Development. CG-PD Tax Content delivers world class tax compliance and experiences to consumers and tax pros in the US and…
Added 36 mins ago
Part-Time Sales Associate - Famous Footwear CAN
Caleres
AB · ROCKY VIEW COUNT, AB
Part-time
…for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts!…
Added 36 mins ago
Managing Lawyer, Large Criminal Cases P048-26
Legal Aid BC
Vancouver, BC
Supervises, monitors, coaches and participates in selection of staff positions, including performance planning, coaching and feedback meetings. Monitors and evaluates the probation/trial…
Added 36 mins ago
Controller
Harbour Air Ltd
Vancouver, BC
…day-to-day accounting operations and the year-end audit, keep financial reporting accurate and IFRS-compliant, and lead a team of 6–7 across AR, AP, and general accounting. You’ll also play…
Added 36 mins ago
Manager, Finance and Administration, Office of the Vice Dean Indigenous Health
University of Saskatchewan
Saskatoon, SK
Primary Purpose: The Manager, Finance and Administration, Office of the Vice Dean Indigenous Health, is accountable for providing management of financial and administrative functions of the…
Added 50 mins ago
Senior Specialist Workers Compensation-CA
CN
Montreal, QC
Internship
…all Return-to-Work programs at CN, working closely with the Manager, Workers' Compensation to identify and resolve barriers to successful and timely return to work. In addition to claims…
Added 51 mins ago
Senior Manager, Strategic Partnerships & Business Development
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$135,000 to $155,000 CAD / year
Full-time · Contract
We are seeking an experienced Senior Manager, Partnerships & Business Development, to lead the development and implementation of an integrated partnership and sponsorship model across CREA.
Added 51 mins ago
Global Digital Product Content Specialist
ARC'TERYX
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Full-time
Reports to: Manager, Global Digital Product Content
Added 51 mins ago
Associate Business Manager, AB & SK
Potentia Renewables Inc.
AB
$85,000 to $100,000 CAD / year
Full-time
The Associate Business Manager is responsible for the financial and commercial performance of a portfolio of operating renewable energy assets including wind, solar and battery energy…
Added 51 mins ago
Project Manager
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Vancouver, BC
Full-time
FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their…
Added 51 mins ago
Manager, Accounting
Caivan Development Corporation
Ottawa, ON
$85,000 to $95,000 CAD / year
Reporting to the Controller, the Accounting Manager partners with the accounting and financial reporting teams to drive the workflow efficiency required to meet day-to-day deliverables,…
Added 51 mins ago
Store Manager
Kiokii Inc
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$56,000 to $64,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Coquitlam Centre, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 51 mins ago
Store Manager
Kiokii Inc
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$56,000 to $64,000 CAD / year
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We are thrilled to announce the opening of our new store at Mayfair, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 51 mins ago
Store Manager
Kiokii Inc
St. Catharines, ON
$55,000 to $63,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Niagara Pen Centre, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 1 hour ago
Manager, Global Partner Operations
Pursuit
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Full-time
Partner with the Global Support Manager to develop and implement training programs that strengthen the skills, knowledge, and performance of the team.
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 1 hour ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 1 hour ago
Accounts Payable Lead
Combined Metal Industries
Concord, ON
Full-time
…strong internal controls, and supports month-end and year-end financial…

Customer Experience Associate

Grand Bend, ON, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Grand Bend, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and bill payments while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Retail Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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