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Added 4 mins ago
Temporary Fashion Associate - RW&CO
Reitmans (Canada) Ltée/Ltd
Coquitlam, BC
Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 1 hour ago
Client Service Associate - Commercial Insurance
BFL CANADA
Vancouver, BC
Full-time
We are looking for a Client Service Associate to join our team in our Vancouver office!
Added 1 hour ago
SALES ASSOCIATE
Bikini Village
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
Full-time
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 1 hour ago
Academic Integrity Coordinator
University Canada West
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time · Temporary
…Operations. This role will require liaising with Staff, Faculty, Associate Deans, Academic Program Leads and…
Added 1 hour ago
Project Scheduler
PROVINCIAL AEROSPACE LTD
St. John's, NL
Full-time · Temporary
Certified Associate in Project Management (CAPM), Project Management Professional (PMP) or similar training is considered an asset.
Added 1 hour ago
Pharmacy Technician -M Pharmacy
Trillium Health Partners
Mississauga, ON
Full-time
Membership with the Canadian Associate of Pharmacy Technicians (C.A.P.T) is an asset
Added 2 hours ago
Assistant Store Manager Winners Homesense Cambie & 7th Ave
The TJX Companies, Inc.
Vancouver, BC
Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 2 hours ago
Culinary Specialist 12-18 Month Contract
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
…learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 2 hours ago
AP Associate
Westlake Royal Building Products
Woodbridge, ON
Full-time
Intermediate to advanced knowledge of Excel, word, outlook and various Microsoft Office applications.
Added 2 hours ago
SALES ASSOCIATE
Boutique La Vie En Rose
Montreal, QC
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 2 hours ago
SALES ASSOCIATE
Boutique La Vie En Rose
Burlington, ON
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 2 hours ago
Consultant Conversion - Associate, Software Eng II
Morgan Stanley
Montreal, QC
Full-time
> Front Office (Sales & Trading) development experience
Added 2 hours ago
Investment Associate
RBC
Ottawa, ON
Full-time
The RBC Dominion Securities branch located in Ottawa is seeking an Investment Associate to provide dedicated support in investment & money management activities for a high performing…
Added 2 hours ago
Associate
RBC
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in Kerrisdale, Vancouver BC, is looking for an Associate to provide administrative support to a successful Advisory Team.
Added 2 hours ago
Compliance Manager - Wealth Management
RBC
Toronto, ON
Full-time
Support Chief Compliance Officers, Directors and Associate Directors with special projects, policy updates and regulatory-driven initiatives.
Added 2 hours ago
Associate Director - Lead Software Developer
RBC
Toronto, ON
Full-time
…(i.e. including competence in some subset of: SQL queries, MS Office macros & scripting and Microsoft Office…
Added 2 hours ago
AI Learning Associate Director - Learning and Development (18-month contract)
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Calgary, AB · Waterloo, ON
As the AI Learning Associate Director, you will serve as a strategic advisor and learning capability leader responsible for shaping, scaling and activating EY Canada's AI learning strategy,…
Added 2 hours ago
Customer Experience Associate - Spanish and/or Japanese Language Skills an Asset
TD
Vancouver, BC
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
Sales Operations Associate
Morningstar
Toronto, ON
Full-time
DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional demand generation teams worldwide. The role reports to the Global Salesforce Administrator…
Added 2 hours ago
Accounting Clerk/Secretary
McGill University
Montreal, QC
Full-time
…investigating discrepancies as needed. The role also involves general office tasks such as typing documents, answering telephone calls, receiving visitors, updating information systems, and…
Added 2 hours ago
Associate, Distribution Support, Retail
BMO
Calgary, AB · Toronto, ON
Full-time
Support onsite sales team needs at the office, including printing, shipping sales materials, managing physical collateral, and ensuring readiness for meetings and client engagements.
Added 3 hours ago
Part Time Seasonal Sales Associate (Brick Specialist) - Rideau Centre, ON
the LEGO Group
Ottawa, ON · Retail Store CF Rideau Centre
Part-time
…hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment…
Added 3 hours ago
Customer Service Associate
RESORT MUNICIPALITY OF WHISTLER
Whistler, BC
$30.57 to $35.93 CAD / hour
The Customer Service Associate’s primary role is to be the first point of contact for callers and visitors to Municipal Hall and to deliver an excellent customer service experience in a…
Added 3 hours ago
Regulatory Compliance Associate
Pacific Smoke International Inc
Markham, ON
$55,000 to $62,000 CAD / year
Regulatory Compliance Associate (Bilingual -Mandarin Speaking)

Customer Experience Associate

AB, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Sep 30, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard operating procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Conflict resolution
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Client Relations
Operational Excellence
Regulatory Compliance
Code of Conduct
Retail Banking
Commercial Banking

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