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Added 13 mins ago
Utility Operator 2 Full Time
City of Williams Lake
Williams Lake, BC
Full-time
The incumbent is responsible to the Director of Municipal Services under the direction of the Manager of Municipal Services and/or designate.
Added 13 mins ago
restaurant assistant manager
Mary Brown's Chicken
Twillingate, NL
Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 13 mins ago
Registered Nurse (RN) - Hospice Residence - Part Time Nights
The Hospice of Windsor and Essex County
Windsor, ON
Part-time
…the interdisciplinary team, supporting the Hospice Residence Manager, Physicians, Registered Practical Nurses, Personal Support Workers, Coordinator of Volunteers, Social Workers and…
Added 13 mins ago
Project Electrical Engineer - Advanced Power Generation
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Full-time
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Added 13 mins ago
MD of Taber | Landfill/Transfer Station Operator Part-Time
Municipal District of Taber
Enchant, AB
Part-time
…(self-employed) position available for the right person. Reporting to the Manager of Agricultural Services, the successful contractor will safely and competently assist in maintaining our…
Added 13 mins ago
Human Resources Coordinator
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Reporting to: This position directly reports to the Manager of Human Resources.
Added 13 mins ago
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 13 mins ago
DIRECTOR OF CARE
Southbridge Healthcare LP
Goderich, ON
…provide notice of your need for accommodation to the hiring manager upon scheduling of an…
Added 13 mins ago
Physician
WELL Health Technologies Corp
London, ON
Location: WELL Health Medical Centres - (140 Oxford Street East, Suite 300. London,. Ontario,. N6A 5R9)
Added 13 mins ago
Sr Manager, Clinic Transformation - East
WELL Health Technologies Corp
Toronto, ON
$85,000 to $100,000 CAD / year
Job Title: Sr. Manager, Clinic Transformation - East & Analytics
Added 13 mins ago
Clinical Assistant
WELL Health Technologies Corp
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…of a physician and direction of the physician and/or Clinic Manager to assist in patient care and…
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London, ON
Location: WELL Health Medical Centres - 140 Oxford St E, London ON N6A 5R9
Added 13 mins ago
Physician
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Location: WELL Health Medical Centres - Port Credit 333 Lakeshore Road West, 2nd Floor, Mississauga, Ontario L5H 1G9
Added 13 mins ago
Physician
WELL Health Technologies Corp
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Location: WELL Health Medical Centres - Northpoint, 101 - 2 Dewside Drive Brampton, Ontario L6R 3Y5
Added 13 mins ago
Physician
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Location: WELL Health Medical Centres - Richmond Hill 9325 Yonge Street - Unit 8 Richmond Hill, Ontario, L4C 0A8
Added 13 mins ago
Physician
WELL Health Technologies Corp
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Location: WELL Health Quit Clinic - 2 Champagne Drive: East Entrance, Champagne Centre, Toronto, ON M3J 0K2
Added 13 mins ago
Purchasing Agent
BV GLAZING
Concord, ON
$50,000 to $60,000 CAD / year
Full-time
…an accommodation due to a disability please discuss with the Manager scheduling your…
Added 13 mins ago
Working Shop Foreman
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Birch Mountain Enterprises (BME) is looking for 2 Working Shop Foreman immediately for our Fort McKay Incubator Park Location, located within the Fort McKay First Nation. Straight Night…
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Birch Mountain Enterprises (BME) are hiring an experienced Service Writer immediately for our Fort McKay Incubator Park Location, located within the Fort McKay First Nation.
Added 28 mins ago
Maintenance Supervisor - Nights
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$90,000 to $130,000 CAD / year
We require a Maintenance Supervisor for our Brantford, Ontario location for Night Shift 10:30PM- 7:30AM with 1 hour unpaid lunch.
Added 28 mins ago
Health & Safety and Fleet Coordinator
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Richelieu Hardware is looking for a Warehouse Team Leader as Health & Safety and Fleet Coordinator, for the Richelieu Hardware Canada Limited at the Onward, Kitchener, Ontario Location.
Added 28 mins ago
General Manager - Fenestration
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Added 28 mins ago
Family Wellness Worker
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Contract
Position Location: Longlac, ON (this is not a remote position)
Added 28 mins ago
Child Wellness Worker
Dilico Anishinabek Family Care
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$33.48 to $42.41 CAD / hour
Full-time
Position Location: Armstrong, ON (this position is not remote)
Added 28 mins ago
Family Wellness Worker
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Thunder Bay, ON
Full-time
Position Location: Regular travel between Thunder Bay and Longlac, ON (this position is not remote)

Customer Experience Associate

Ottawa, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Sep 29, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Customer Experience Associate processes financial transactions and provides advice on banking products to meet customer needs. They are responsible for resolving customer concerns and promoting bank services to build long-lasting relationships.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required to handle tasks in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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