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Added 9 mins ago
Manager, BI and Analytics
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
Working closely with Finance, IT, Equipment, Marketing, and other cross-functional stakeholders, the Manager will be responsible for maintaining and enhancing the Wireless Hardware…
Added 9 mins ago
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
From $21 CAD / hour
Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 9 mins ago
Project Manager - Retail & Workplace Projects
Turner & Townsend
Toronto, ON
Full-time
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 9 mins ago
Senior Project Manager - Retail, Commercial & Workplace Projects
Turner & Townsend
Toronto, ON
Full-time
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 9 mins ago
Program Enablement, Finance and Compliance Manager - Outland Youth Employment Program
Dexterra
Thunder Bay, ON
Full-time
Lead month-end financial review with the Regional Operations Director, business finance partners, the National Operations Manager, and other stakeholders; initiate or coordinate adjustments…
Added 9 mins ago
National Operations Manager - Outland Youth Employment Program
Dexterra
Thunder Bay, ON
Full-time
…closely with the Program Enablement, Finance and Compliance Manager, who owns the financial control, funding, reporting, governance, and compliance…
Added 9 mins ago
Culinary Manager
Dexterra
Calgary, AB
Full-time
Reporting to the Divisional Vice President, Remote Hospitality West, the Culinary Manager is responsible for leading culinary excellence and standardization across remote hospitality…
Added 24 mins ago
Intern - Structured Investments
Nassau Financial Group
NB · Chiasson Office, NB
Full-time
…gaining invaluable hands-on experience. Assist the portfolio manager and analysts in the CLO, structured products, & Derivatives Team with the sourcing, credit underwriting and deal…
Added 24 mins ago
Senior Associate, Structured Investments
Nassau Financial Group
NB · Chiasson Office, NB
Full-time
Monitor existing investment holdings by performing regular financial and qualitative reviews to detect changes in credit quality in an effort to minimize losses
Added 24 mins ago
Bilingual Senior Manager, Customer Success Services
Compugen Inc
Gatineau, QC
Full-time
The Senior Manager, Customer Success is responsible for driving customer value realization, retention, renewal success, and growth across a portfolio of strategic accounts. The role leads…
Added 24 mins ago
Merchandise Planning Manager
Prestige Recruitment
Brossard, QC
Full-time
Monitor inventory levels, sales performance and forecasts to maintain healthy stock levels and support business objectives.
Added 24 mins ago
Plant Manager
ATS Corporation
Montreal, QC
Full-time
…d’usine est le/la responsable senior du site, chargé(e) de la performance globale, de la culture d’entreprise et de l’efficacité opérationnelle de…
Added 24 mins ago
Associé(e) Technique I | Technical Associate I
Keurig Dr Pepper Canada
Montreal, QC
Full-time
This list is not exhaustive. Any other related duties as may be assigned by the line manager.
Added 24 mins ago
Senior Solutions Manager
Vena Solutions
Toronto, ON
Full-time
As our Senior Solutions Manager, you will be architecting Proof of Concept solutions for our clients to demonstrate how the Vena platform works. You will quickly translate prospect…
Added 25 mins ago
Front End - Manager Customer Service
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kitchener, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 39 mins ago
Finance & Accounting Manager
ExaCare AI
Toronto, ON
exacare ai is seeking a highly motivated, hands-on Finance & Accounting Manager to join its growing finance function. Reporting to the Controller, the Finance & Accounting Manager will…
Added 39 mins ago
Senior Product Manager (Retail Sports)
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
Full-time
…marketing, and innovation to join our team as a Senior Product Manager, Retail Sports. In this role, you will lead the development and execution of product and marketing strategies for…
Added 54 mins ago
Manager, Collections
Rogers Bank
Woodstock, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 54 mins ago
Manager, Collections
Rogers Bank
Brampton, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 54 mins ago
Radiation Protection Manager, Gentilly-1 & La Prade
Canadian Nuclear Laboratories
Bécancour, QC
Full-time
…Gentilly-1 & LaPrade location is looking for a Radiation Protection Manager to lead a team of dedicated professionals and manage resources, programs, and services to ensure work is carried…
Added 54 mins ago
Account Executive - IT
isgSearch
Canada
Full-time
business, and turning opportunities into long-term partnerships.
Added 54 mins ago
Content Creation Manager
BNP Paribas
Montreal, QC
Full-time
…sustainability initiatives, and market expertise. The Content Creation Manager designs and delivers written, visual, and video assets that bring the BNP Paribas brand to life across…
Added 55 mins ago
Personal Banker
TD
Ottawa, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 55 mins ago
Associate Planner - Barrie
TD
Barrie, ON
Full-time
In this role, you will build and grow your own client portfolio through proactive business development while delivering holistic financial planning advice. You’ll work with clients to…
Added 55 mins ago
Canadian Commercial Banking Associate
TD
Toronto, ON
Full-time
TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector,…

Customer Experience Associate

Temiskaming Shores, ON, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

New Liskeard, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process customer banking transactions accurately, identify customer needs, recommend suitable banking solutions, and resolve concerns or escalate non-standard issues. Promote banking products and services, support team effectiveness, and contribute to positive customer experiences and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Multitasking
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Issue Resolution
Operational Procedures
Regulatory Compliance
Code of Conduct and Ethics
Confidentiality
Business Objectives
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Performance Development

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