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Added 11 mins ago
Advisor, Securities
Desjardins
Montreal, QC
Full-time
…budget monitoring and management of administrative staff to the manager of a large branch or a group of branches. Serve as resource person for all employees regarding policies, procedures,…
Added 26 mins ago
Branch Manager
Culligan of Canada
Hanover, ON
$75,000 to $85,000 CAD / year
Full-time
The Branch Manager is responsible for overseeing and providing support to the daily operations of the branch. They are a key part of ensuring that all employees provide a level of customer…
Added 26 mins ago
Branch Manager Advisor
Royal Bank of Canada
NS · INVERNESS, Nova Scotia
Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 40 mins ago
Bilingual ADP Sales Manager
Sun Life Québec
Montreal, QC
Full-time
Are you a sales leader who is passionate about coaching, advisor development and helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the…
Added 41 mins ago
Field Service Operations Manager_CA
Brandt Group of Companies
Saskatoon, SK
Full-time
Brandt Tractor Ltd is currently seeking a Field Service Operation Manager for our Saskatoon, SK location.
Added 1 hour ago
Branch Manager
Airgas
Saint-Hyacinthe, QC
Full-time
Reporting to the Regional Operations Manager, the incumbent contributes to the company’s overall profitability by maintaining a high level of effectiveness and efficiency in managing branch…
Added 1 hour ago
Management Trainee
Enterprise Holdings
Terrace, BC
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
Client Advisor
Royal Bank of Canada
Oakville, ON
Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
Assistant manager
Vast auto Distribution
Toronto, ON · North York, ON
Authorize branch expenses when required, with approval from the immediate supervisor, when required.
Added 1 hour ago
Senior Personal Banker Trainee - Investing
TD
Mississauga, ON
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
Manager Trainee
Hertz
Surrey, BC
Full-time
The Manager in Training program provides hands-on-training in: Sales, Operations, Customer Service, finance, fleet management and people management. This position has a clearly defined…
Added 1 hour ago
Territory Sales Coordinator
Desjardins
Toronto, ON
Full-time
As a territory sales coordinator, you will assist in the business development efforts of the wholesaling teams and will work closely with the national inside sales manager with multiple…
Added 2 hours ago
BANKING ADVISOR
National Bank of Canada
Laval, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 2 hours ago
Senior Wealth Associate
National Bank of Canada
Toronto, ON
Full-time
…advisors to ensure exceptional customer service and smooth branch…
Added 2 hours ago
Senior Banking Advisor
National Bank of Canada
Bathurst, NB
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager, Caroline Pilon. On…
Added 2 hours ago
BANKING ADVISOR
National Bank of Canada
Sainte-Thérèse, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 2 hours ago
BANKING ADVISOR
National Bank of Canada
Saint-Joseph-du-Lac, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 2 hours ago
Senior Compliance Officer
CI Financial
Toronto, ON
Full-time
Completion of, or willing to enroll in, Branch Manager Course would be an asset
Added 2 hours ago
Personal Banker
BMO
Toronto, ON
Full-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 2 hours ago
Branch Manager
Air Liquide
Saint-Hyacinthe, QC
Full-time
Reporting to the Regional Operations Manager, the incumbent contributes to the company’s overall profitability by maintaining a high level of effectiveness and efficiency in managing branch…
Added 2 hours ago
Directeur de district / District Manager
Alsco Uniforms
Montreal, QC
Full-time
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the…
Added 2 hours ago
Area Manager
Air Liquide Healthcare
Mississauga, ON
Full-time
Lead the clinical (HCP) team- in collaboration with Sales Manager - to drive referrals from key accounts and referral sources
Added 3 hours ago
Service Sales Representative
Overhead Door Corporation
Fort McMurray, AB
Full-time
We have an immediate opening for a Service Sales Representative in our Fort McMurray Branch. Reporting to the General Manager, this position is responsible for responding to bid/tender,…
Added 3 hours ago
Client Advisor Intern- EN
RBC
Saguenay, QC
Part-time
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
Added 3 hours ago
National Distribution Manager
Linde
Brampton, ON
Full-time
We are looking for a highly motivated, talented, and experienced National Distribution Manager to lead and manage the day-to-day operations of our 4 Canadian distribution centres and its…

Customer Experience Associate

Woodstock, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Woodstock, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, meet business objectives, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong organizational and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Customer Concern Resolution
Confidentiality
Banking Regulations
Code of Conduct and Ethics
Business Objectives
Operational Procedures
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Performance Development

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