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Added 9 mins ago
Key Holder - MAC - Parttime - Park Royal - West Vancouver, BC
Estée Lauder Companies
BC · West Vancouver, BC,CA
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 9 mins ago
assistant store manager - Stony Plain, Spruce Grove, AB
Starbucks Coffee Company
Stony Plain, AB · Spruce Grove, AB
$56,000 to $66,500 CAD / year
Full-time
2 years retail / customer service management experience
Added 23 mins ago
Senior Millwright
Wolf Steel Ltd
Barrie, ON
Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 23 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
Strong customer service orientation and interpersonal communication skills, including experience communicating with clients and partners in an operational environment.
Added 23 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
Strong customer service orientation and interpersonal communication skills, including experience communicating with clients and partners in an operational environment.
Added 23 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
Strong customer service orientation and interpersonal communication skills, including experience communicating with clients and partners in an operational environment.
Added 23 mins ago
Program Manager – Senior - RQ00805
S M Software Solutions Inc
Toronto, ON
Full-time
The Senior Program Manager will lead and support various EHR Modernization initiatives, including management of activities, issues, risks, and service change requests to ensure successful…
Added 23 mins ago
Program Manager – Senior - RQ00805
S M Software Solutions Inc
Toronto, ON
Full-time
The Senior Program Manager will lead and support various EHR Modernization initiatives, including management of activities, issues, risks, and service change requests to ensure successful…
Added 23 mins ago
Program Manager – Senior - RQ00805
S M Software Solutions Inc
Toronto, ON
Full-time
The Senior Program Manager will lead and support various EHR Modernization initiatives, including management of activities, issues, risks, and service change requests to ensure successful…
Added 23 mins ago
Administrative Assistant
Oppy
Coquitlam, BC
Full-time
Excellent interpersonal, communication (written & verbal) and customer service skills; experienced in composing high-level memos, emails and documents using best practice business writing…
Added 23 mins ago
Area Manager, Self-Storage
QuadReal Property Group
Vancouver, BC
Full-time
Reporting to the Director, Self Storage Operations, the Area Manager, Self Storage is responsible for leading facility-level operations and execution across a designated portfolio of…
Added 24 mins ago
Manager, Warehouse Operations
ATCO
Edmonton, AB
Full-time
The Manager, Warehouse Operations leads the effective day-to-day management of Canadian Utilities (CU) Warehousing. You’ll set the tone for a safe, consistent, and high-performing operation…
Added 39 mins ago
Operations Supervisor
Intelcom
Levis, QC
Full-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 39 mins ago
Clinical Clerk - Casual - Beauclaire
Extendicare
Axm II - Beauclaire
Part-time
Pleasant telephone manner with strong customer service skills
Added 53 mins ago
Branch Manager
goeasy Ltd.
Lethbridge, AB
Full-time
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Added 53 mins ago
Assistant Front Desk Manager
Marriott International
Edmonton, AB
Full-time
Empowers employees to provide excellent customer service within guidelines.
Added 53 mins ago
Program Manager, YMCA Camp Elphinstone
YMCA BC
Gibsons, BC
Full-time
…outdoor camp setting, and they are committed to providing 5-star customer service to all client…
Added 53 mins ago
Customer Success Manager
Leni
Toronto, ON
Full-time
Role Description The Customer Success Manager at Leni is a full-time, hybrid role based in Toronto, ON, with flexibility for some work from home. In this role, the individual will manage a…
Added 54 mins ago
Finance Office Assistant
LMG Finance
Kamloops, BC
Full-time
Previous experience in an administrative, customer service, financial services or dealership environment.
Added 54 mins ago
Meat & Seafood - Cutter Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Acton, ON
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 1 hour ago
Shipping Coordinator - Afternoon Shift
Steelway Building Systems
Aylmer, ON
Full-time
Ensure shipments are scheduled and dispatched on time to support excellent customer service
Added 1 hour ago
Shipping Coordinator - Day Shift
Steelway Building Systems
Aylmer, ON
Full-time
Ensure shipments are scheduled and dispatched on time to support excellent customer service
Added 1 hour ago
Regional Sales Manager
Keurig Dr Pepper
Mississauga, ON
$95,300 to $143,000 CAD / year
Full-time
As the Regional Sales Manager, you will be accountable for delivering regional sales, profitability, and customer retention objectives while leading a team of sales professionals to exceed…
Added 1 hour ago
Services Manager, Stores
sephora.com
Hamilton, ON
Full-time
As Services Manager, Stores, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such…
Added 1 hour ago
Jo Malone London Yorkdale Freestanding Store PT Key Holder
Estée Lauder Companies
Toronto, ON
Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…

Customer Experience Associate

Woodstock, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Woodstock, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, meet business objectives, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong organizational and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Customer Concern Resolution
Confidentiality
Banking Regulations
Code of Conduct and Ethics
Business Objectives
Operational Procedures
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Performance Development

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