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Added 13 mins ago
Manager, Purchasing & Insurance
Centennial College
Toronto, ON · Greater Toronto Area, Canada
$100,363 to $131,604 CAD / year
Full-time
…Purchasing and Insurance team. Reporting to the Director of Finance, the manager will oversee the day-to-day operations of the department and ensure procurement and insurance initiatives…
Added 14 mins ago
Talent Acquisition Advisor, North America
Innocap
Montreal, QC
Full-time
Identify opportunities to improve recruitment processes, reporting, hiring manager engagement, and candidate experience through data, stakeholder feedback, and market insights, while…
Added 14 mins ago
Practice Manager - Downtown Dental of Hamilton
dentalcorp
Hamilton, ON · Downtown Dental of Hamilton
Full-time
The wage for this Practice Manager position is $75k - $85/annually depending on skills, experience, and location.
Added 14 mins ago
Practice Manager - Tall Pines Dental
dentalcorp
Kitchener, ON · Tall Pines Dental Centre
Full-time
The wage for this Practice Manager position is $70k - $X=80k/annually depending on skills, experience, and location.
Added 14 mins ago
Manager, Facilities Design & Construction-TS216
City of London
London, ON
Reporting to the Senior Manager, Facilities, the Manager, Facilities Design and Construction oversees the implementation of both interior projects and capital projects throughout the City…
Added 14 mins ago
Project Manager, Information Technology (Temp up to 24 months)
MUNICIP. OF CLARINGTON
Bowmanville, ON
$104,564 to $127,099 CAD / year
Full-time · Temporary
We’re looking for a Project Manager, Information Technology (Temporary up to 24 months) to join Clarington’s Finance and Technology Department!
Added 14 mins ago
Damage & Collections Clerk
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Full-time
…& Collections Clerk to team up with our Damage Collections Manager and keep our claims operation running like a finely tuned…
Added 14 mins ago
Commercial Banking Account Manager
Vancity
Vancouver, BC
Full-time
Undergraduate degree or university level diploma in Finance, Economics, Accounting or Business Administration.
Added 29 mins ago
Program Manager
Jumpstart Refugee Talent - Partner
Toronto, ON · Mississauga, ON · Brampton, ON · Oshawa, ON · Markham, ON · Vaughan, ON · Richmond Hill, ON · Pickering, ON
Full-time
Our employer partner is a non profit organization and currently looking to add an experienced Program Manager to their team!
Added 29 mins ago
Mechanical Project Manager - Commercial Risk
Modern Niagara
Vaughan, ON
Full-time
The Mechanical Project Manager, Commercial Risk brings practical project delivery experience to identify, assess, and mitigate commercial and contractual risks across Modern Niagara's…
Added 29 mins ago
Manager, Regional Revenue
Gordon Food Service
Milton, ON
Full-time
Provides frequent “quick win” margin gap analysis to General Manager and Director of Sales, inclusive of root cause analysis and solution(s).
Added 29 mins ago
Facilities Coordinator - Calgary
CBI Home Health
Calgary, AB
Full-time
The Facilities Coordinator works closely with the Senior Manager of Procurement and Facility Services and National Facility Services Managers. Key responsibilities include invoice…
Added 42 mins ago
Commercial Insurance Broker
Gifford Carr
Sudbury, ON
Full-time
Gifford Carr is looking to add a dynamic, energetic and team-oriented Relationship Manager to its Commercial Lines Accounts team.
Added 42 mins ago
Production Manager
STRIVE Recruitment Inc.
Woodstock, ON
$90,000 to $100,000 CAD / year
Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing & Operations, Special Projects…
Added 42 mins ago
Payroll Manager: 20 Month Contract
GolfBC Group
Vancouver, BC
Full-time
GolfBC is looking for a detail-loving Payroll Manager to lead accurate, on-time payroll for approximately 800 Team Members across our golf and hospitality businesses. We support part-time,…
Added 42 mins ago
Manager, Regional Revenue
Gordon Food Service - Canada
Milton, ON
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Provides frequent “quick win” margin gap analysis to General Manager and Director of Sales, inclusive of root cause analysis and solution(s).
Added 43 mins ago
EXTERNAL- FT Residential Community Living Worker - Hope House
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Reports and is accountable to the Manager of Community Living Services or their designate.
Added 58 mins ago
Business Process Analyst, Process Automation
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…process innovation and continuous improvement. Reporting to the Manager, Process Automation, the Business Process Analyst will play a central role in transforming the Investment Resource…
Added 58 mins ago
Business Process Analyst, Process Automation
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…process innovation and continuous improvement. Reporting to the Manager, Process Automation, the Business Process Analyst will play a central role in transforming the Investment Resource…
Added 58 mins ago
Supervisor of Business Process and Operations
The Corporation of the Municipality of Leamington
Leamington, ON
$87,219.37 to $102,034.89 CAD / year
Reporting to the Manager of Recreation, the Supervisor of Business Process and Operations leads the modernization and continuous improvement of Recreation Services’ business operations. The…
Added 1 hour ago
Clerk IV
Government of Newfoundland and Labrador
Happy Valley-Goose Bay, NL
$25.99 to $28.74 CAD / hour
Other
Reporting to the Manager of Operations, the Clerk IV is responsible for providing a high level of customer service to clients of the Government Service Centre. The incumbent will…
Added 1 hour ago
Manager, Strategy & Value Creation (Bilingual FR/EN)
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As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include, but are not limited to:
Added 1 hour ago
ERP Systems Engineer
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Full-time
ERP Implementation & Administration · Production Scheduling - High-Mix, Low-Volume Fabrication
Added 1 hour ago
Personal Lines Account Manager
Navacord
Collingwood, ON
$50,000 to $65,000 CAD / year
Full-time
We are seeking a client-focused, detail-oriented Personal Lines Account Manager / Insurance Advisor to support and grow a personal insurance book of business. In this role, you will provide…
Added 1 hour ago
Business Banking Portfolio Manager - AVP
Associated Bank
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Full-time
As a Business Banking Portfolio Manager, you will support a portfolio of Business Banking relationships through underwriting, credit monitoring, and portfolio management activities. You…

Customer Experience Associate

Woodstock, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Woodstock, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, meet business objectives, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong organizational and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Customer Concern Resolution
Confidentiality
Banking Regulations
Code of Conduct and Ethics
Business Objectives
Operational Procedures
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Performance Development

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