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Added 3 mins ago
AVP Insurance Distribution
Sun Life
Toronto, ON
Full-time
Connect product, channel, digital and enablement roadmaps to frontline execution through strong enterprise partnership.
Added 3 mins ago
AVP Insurance Distribution
Sun Life
Kitchener, ON
Full-time
Connect product, channel, digital and enablement roadmaps to frontline execution through strong enterprise partnership.
Added 4 mins ago
Full-Time Deli Clerk I
Co-op
North Battleford, SK
Full-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 18 mins ago
Sales Team Lead - Markville Mall
Neo Financial
Markham, ON
$45,760 CAD / year
Full-time
Coach & Develop: Train, mentor, and provide ongoing feedback to Sales Representatives to improve their product knowledge and sales skills.
Added 33 mins ago
Accessibility Consultant
Insight Global
Toronto, ON
$63 to $70 CAD / hour
Contract
…regulatory compliance. Working closely with developers, designers, product teams, and business stakeholders, you will act as the primary advisor for the bank's accessibility scanning and…
Added 1 hour ago
Esthetician - Skin Care Trainer | Kensington
skoah
Calgary, AB
Full-time
…experience to experienced estheticians, we provide the extensive product knowledge, facial protocol and customer interaction training you need to…
Added 1 hour ago
Associate Director, Product Owner (Toronto)
Fitch Group
Toronto, ON
Associate Director, Product Owner - AI Enablement
Added 1 hour ago
Sales Team Lead - Oshawa
Neo Financial
Oshawa, ON
$45,760 CAD / year
Full-time
Coach & Develop: Train, mentor, and provide ongoing feedback to Sales Representatives to improve their product knowledge and sales skills.
Added 1 hour ago
Senior Director, Credit Risk
Neo Financial
Calgary, AB
Full-time
Cross-Functional Change Catalyst: Lead large-scale credit risk implementations across product, engineering, and compliance, integrating core risk practices into all new product initiatives.
Added 1 hour ago
Engineering Administrator
Flex-N-Gate
Windsor, ON
Create and maintain project files on Q: drive and L: drive for both Product Engineering and Tooling and also in PLM. Enter budget information into CMS as required.
Added 1 hour ago
Engineering Administrator
Flex-N-Gate
Windsor, ON
Create and maintain project files on Q: drive and L: drive for both Product Engineering and Tooling and also in PLM. Enter budget information into CMS as required.
Added 2 hours ago
Product Manager - Enterprise Payments
TD
Toronto, ON
Full-time
Three (3) or more years Product Owner or Agile related delivery experience
Added 2 hours ago
Customer Experience Associate
TD
Woodstock, ON
Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
Personal Banking Associate Trainee Future Opportunities (Richmond Hill, Newmarket, Aurora, North York and Vaughan)
TD
Aurora, ON · Richmond Hill, ON · Newmarket, ON
Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
Customer Experience Associate - Hull, Plateau (Part-time, 18.75h/week)
TD
Gatineau, QC
Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
Product Owner, Product management
Desjardins
Montreal, QC
Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 2 hours ago
Back-end Software Engineer (Kotlin)
Manulife
Waterloo, ON · Montreal, QC
Full-time
Design, code, unit test, and integrate new features and functionality as defined by the Product Owner and the team.
Added 2 hours ago
RQ11545 - Business Analyst - Senior
Maarut
Toronto, ON
Contract
backlog and the authoring of user stories with the business product owner
Added 2 hours ago
RQ11683 - UX Designer - Senior
Maarut
Toronto, ON
Contract
product owner sign off and input story into backlog for future iteration
Added 2 hours ago
Product Operations Manager
DarkVision
North Vancouver, BC
Full-time
DarkVision is seeking a Product Operations Manager to support the execution and delivery of DarkVision’s award winning industrial imaging technology. This role is focused on delivery…
Added 2 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Translate market dynamics, product strategy, and customer challenges into clear, structured narratives
Added 2 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
VP Portfolio Operations
Alloy River
Toronto, ON
$150,000 to $200,000 CAD / year
Full-time
Hand each workstream to its owner once integration is complete.
Added 2 hours ago
Director of Platform Engineering
Blackpoint Cyber
Remote, Canada
$187,000 to $237,000 CAD / year
Full-time · Remote
…cybersecurity solutions. This leader will serve as the single-threaded owner for the roadmap and operations of the cloud-based platform, including vendor integrations, developer and data…
Added 3 hours ago
Onboarding Excellence Lead - Associate Director (1-year Fixed Term Contract)
EY
Toronto, ON
Confidence and credibility as a decision owner, escalation point and trusted strategic advisor.

Customer Experience Associate

Woodstock, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Woodstock, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs and recommending suitable banking products and solutions. Resolve customer concerns, meet business objectives, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong organizational and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Customer Concern Resolution
Confidentiality
Banking Regulations
Code of Conduct and Ethics
Business Objectives
Operational Procedures
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Performance Development

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