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Added 5 mins ago
Assistant Department Manager, Pharmacy
London Drugs Limited
Burnaby, BC
$55.08 CAD / hour
Other
Deliver exceptional customer service in a fast-paced, patient-first environment
Added 5 mins ago
Sales Service Cashier
London Drugs Limited
Abbotsford, BC
$18.25 to $21.58 CAD / hour
Other
You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking…
Added 5 mins ago
Pharmacy Assistant - Part Time
London Drugs Limited
Gibsons, BC
$18.25 to $22.09 CAD / hour
Part-time · Other
…operations of the Pharmacy Department. Duties will include customer service, servicing the front counter, cashier duties, telephone inquiries and general housekeeping duties. Additionally,…
Added 5 mins ago
Retail Shift Leader
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 5 mins ago
Supervisor
H&M Group
Mississauga, ON
Full-time
As a Supervisor, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by…
Added 5 mins ago
Seasonal Customer Experience Representative
Indigo Books & Music
Toronto, ON
$17.95 CAD / hour
Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 5 mins ago
Assistant Department Manager, Pharmacy
London Drugs Limited
Prince George, BC
$78.08 CAD / hour
Other
Deliver exceptional customer service in a fast-paced, patient-first environment
Added 5 mins ago
Assistant Department Manager, Pharmacy
London Drugs Limited
Cowichan 1, BC · Duncan, BC
$67.08 CAD / hour
Other
Deliver exceptional customer service in a fast-paced, patient-first environment
Added 5 mins ago
Assistant Department Manager, Pharmacy
London Drugs Limited
Richmond, BC
$67.08 CAD / hour
Other
In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast…
Added 5 mins ago
Assistant Department Manager, Pharmacy
London Drugs Limited
Penticton 1, BC
$67.08 CAD / hour
Other
Deliver exceptional customer service in a fast-paced, patient-first environment
Added 5 mins ago
Assistant Department Manager, Pharmacy
London Drugs Limited
Kamloops, BC
$67.08 CAD / hour
Other
Deliver exceptional customer service in a fast-paced, patient-first environment
Added 5 mins ago
Assistant Department Manager, Pharmacy
London Drugs Limited
Vernon, BC
$67.08 CAD / hour
Other
Deliver exceptional customer service in a fast-paced, patient-first environment
Added 19 mins ago
Dietary Aide Part Time
Compass Group Canada
Orillia, ON
Part-time
Have previous experience as a dietary aide or in hospitality and customer service
Added 19 mins ago
Automotive Parts Specialist
NAPA Canada
Swift Current, SK
Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 19 mins ago
Temporary Sales Associate
Coach
Cookstown, ON
Part-time
…shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive…
Added 19 mins ago
Senior Building Operator
HighView Partners
Calgary, AB
Full-time
Our client invests in and develops office, industrial and retail properties. Its property management team supports a Canadian portfolio of more than 1.3 million square feet, bringing…
Added 19 mins ago
Retail Sales Associate, Place Du Royaume
Virgin Plus
Quebec, QC
Internship
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 19 mins ago
Guest Service Representative (1-Month Contract) (Part-Time)
Morguard
Abbotsford, BC
…effective delivery of uninterrupted, consistent and added-value customer service to the visitors and tenants of a retail shopping centre in a manner that supports both the shopping centre’s…
Added 19 mins ago
Part Time Product Demonstrator in Costco
Advantage Solutions
Vancouver, BC
Part-time
…joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to…
Added 19 mins ago
Senior Financial Analyst (FA III)
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Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
Added 19 mins ago
Petroleum - File Maintenance
North Corridor Co-op
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Full-time
…accurate while giving guests prompt, courteous and knowledgeable service. It's a mix of office and front-line work, a good fit for someone who enjoys both numbers and…
Added 20 mins ago
Floral - Operator Floral
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Moose Jaw, SK
Provide customers with friendly and professional service. Ensure that all department operations are efficient and adequate through precise merchandising of displays and training of all…
Added 20 mins ago
Back of House Manager
JD Sports / Livestock / Size?
AB
● Communicate daily with customer service, support office leaders, and other stores via slack, email or other channels.
Added 36 mins ago
Apprentice Parts Counterperson - TRP Parts Store
INLAND KENWORTH US INC
Edmonton, AB
Full-time
Achieves maximum customer satisfaction with superior customer service at all times to current and potential customers
Added 36 mins ago
Sales Support Agent - Delta (1026)
Trail Appliances Ltd.
Delta, BC
The Sales Support Agent ensures delivery of excellent customer service through timely and accurate support of retail and single-family builder orders, from post-sale through to delivery.…

Customer Experience Associate

Ottawa, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Kanata, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem solving
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Transactions
MS Office
Word
Excel
Outlook
Administration
Customer Service
Retail Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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