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Added 21 mins ago
transportation fleet manager
4-Way Traffic Control Ltd.
Surrey, BC
Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 21 mins ago
Respiratory Therapist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
As a member of a multi-disciplinary team, the ECLS Core Specialist (ECS) is a clinical and technical specialist whose primary role includes set up, priming, monitoring, management, and…
Added 21 mins ago
Unit Clerk
Alberta Health Services
AB · Edmonton, AB
Part-time
…acute care setting, you will provide essential administrative support that contributes to patient flow, continuity of care, and effective interdisciplinary collaboration. You will also…
Added 21 mins ago
Respiratory Therapist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
As a member of a multi-disciplinary team, the ECLS Core Specialist (ECS) is a clinical and technical specialist whose primary role includes set up, priming, monitoring, management, and…
Added 21 mins ago
Respiratory Therapist II - Neonatal Transport
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AB · Greater Edmonton Metropolitan Area
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…interventions during intrahospital and interhospital transport. As a member of the multidisciplinary transport team, the TRRT will assist with coordination of transport and collaboratively…
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Respiratory Therapist II
Alberta Health Services
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Added 51 mins ago
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
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Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 51 mins ago
Registered Practical Nurse - Med/Surg
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Full-time
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Added 51 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 51 mins ago
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 51 mins ago
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 51 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 51 mins ago
Registered Nurse, Perioperative
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Alliston, ON
Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 51 mins ago
Events Manager
Sheraton Hotels & Resorts
Montreal, QC
Full-time
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Added 51 mins ago
Registered Nurse, Perioperative
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 51 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 51 mins ago
Registered Respiratory Therapist
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 1 hour ago
Practice Manager
P3 Veterinary Partners
Kamloops, BC
Full-time
Monitor and discuss the Key Performance Indicators for hospital and team member performance with Regional Manager and Medical Director and implement an action plan where necessary
Added 1 hour ago
Assistant Banquets Manager (1 Year Contract)
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Ottawa, ON
Contract
…events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes.…
Added 1 hour ago
Assistant Director of Finance and Accounting
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Celebrates successes by publicly recognizing the contributions of team members.
Added 1 hour ago
Sr Sales Strategy and Operations Manager, Central StratOps, GTM and Analytics
Amazon
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Full-time
In this role, you will be a key member of the Segmentation and Planning team, ensuring Sales managers and the broader Sales organization have the information and processes needed to operate…
Added 1 hour ago
Production Labourer
Atlas Engineered Products Ontario (TSXV:AEP)
Abbotsford, BC
Full-time
…builders, and homeowners. We are currently looking for Production Team Members to support our operations. Reporting to the Production Manager, our ideal candidate will be flexible,…
Added 1 hour ago
Commissioning Manager
Wood
Saskatoon, SK
Full-time
…to design specifications and safety standards. As a senior member of the project team, the Commissioning Manager will contribute to the project planning, scheduling, site health and safety,…
Added 1 hour ago
Modality Supervisor - MRI Diagnostic Imaging
William Osler Health System
Brampton, ON
Full-time
Working under the direction of the Diagnostic Imaging (DI) managers, the DI Modality Supervisor is an important member of the DI leadership team. Sound judgment and strong leadership…
Added 1 hour ago
PIA Client Service Associate
TD
Victoria, BC
Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…

Customer Experience Associate

North Vancouver, BC, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

North Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
MS Office
Word
Excel
Outlook
Transaction Processing
Customer Relations
Operations
Compliance
Code of Conduct
Professional Development
Teamwork

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