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Added 3 mins ago
Director, Program Customer Management
Bombardier
Dorval, QC
Full-time
Serve as a strategic partner to Sales and customer-facing teams to understand commercial priorities, shape response strategies, and support business development opportunities.
Added 3 mins ago
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$77 to $92 CAD / hour
Contract
Collaborate and partner with business lines to analyze current state and gather, analyze, and document requirements related to ALM, FTP, and IRR; provide leadership and guidance, make…
Added 3 mins ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 3 mins ago
Senior Manager, Regulatory Reporting - Personal Banking
RBC
Toronto, ON
Full-time
…to OSFI, Bank of Canada, CDIC, and Statistics Canada. You'll partner with the Senior Director to enhance systems, processes, and controls while ensuring data integrity. This role requires…
Added 3 mins ago
Project Manager
Collabera
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$95 to $99 CAD / hour
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Partner with Trading, Front Office, Risk, Finance, Product Control, Operations, and Technology teams.
Added 3 mins ago
Comptable principal(e) / Senior Accountant
Manmade
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Full-time
We’re looking for a Senior Accountant to join our growing finance team in Montreal.
Added 4 mins ago
Senior Manager, Loyalty Acquisition
Scotiabank
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Prepare and present recommendations, business cases and performance reviews to senior executives and partner forums.
Added 4 mins ago
Senior Data Scientist - Commercial Banking Data & Analytics, Toronto
Scotiabank
Toronto, ON
…role in ensuring the stability, integrity, and evolution of business-critical analytical capabilities. This is an opportunity to work with complex data ecosystems, advanced predictive…
Added 4 mins ago
Advisor Associate MD Wealth - Sydney
Scotiabank
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Use your knowledge of MD’s products & services to identify opportunities, anticipate client needs, and partner with other lines of business to arrange mutually beneficial client contact…
Added 4 mins ago
Senior Actuarial Analyst, Earnix
Aviva
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…innovation, automation, and continuous improvement. We enable the business to implement pricing changes faster, smarter, and with greater…
Added 4 mins ago
Solution Architect
Interac Corp.
Toronto, ON · Interac Corp. Head Office
Full-time
The Solution Architect will report to the Leader, Payments Modernization. The Solution Architect ensures that business and product outcomes are enabled through cohesive, secure, resilient,…
Added 19 mins ago
API Developer
Capgemini
Toronto, ON
Partner with Product, Operations, Security, Risk, Compliance, and Data teams.
Added 19 mins ago
Senior Manager Benefits & Wellness
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 19 mins ago
Manager Client Solutions (Full Time Contract 18 Months)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Full-time · Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 19 mins ago
Junior Capital Accountant
SECURE
Calgary, AB
Other
Post-secondary education in Accounting, Finance, Business, or a related field is considered an asset.
Added 19 mins ago
USCAN West Region and Care Alliance Finance Leader
GE HEALTHCARE
ON
Other
Serve as the primary finance partner to the West Region President and commercial leadership team, influencing business strategy and driving financial performance.
Added 33 mins ago
Director, Project Controls EPCM
Worley
AB · Edmonton, AB
Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 33 mins ago
Head of Enterprise Services - Canada
Siemens Healthineers
AB · Edmonton, AB
Full-time
…strategy, and operational delivery of the Enterprise Services (ES) business (including Managed Equipment Services) across Canada. The role combines commercial leadership, strategic…
Added 33 mins ago
Director, Business Development & Member Engagement
Life Sciences Ontario
Toronto, ON · Greater Toronto Area, Canada
Full-time
· Collaborate closely with events, communications, policy, operations, and finance colleagues to ensure a coordinated member and partner experience.
Added 33 mins ago
Human Resources Manager
Sprung Studios - UX-UI Design
Vancouver, BC
Full-time
We're seeking a hands-on HR Manager to own the people function end-to-end, align HR priorities with business goals, and build a culture people actually want to work in. You'll partner…
Added 33 mins ago
Senior Software Developer, Backend
Robinhood
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Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human…
Added 1 hour ago
Associate, Entertainment Banking
CIBC
Toronto, ON
Full-time
…ongoing management of the existing loan portfolio. You will also partner with the Relationship team to strengthen your capabilities in business development, relationship management, and…
Added 1 hour ago
Senior Relationship Manager Mid Market
BMO
Hamilton, ON · St. Catharines, ON
Full-time
Bachelor's degree in Business Administration, Finance, Accounting, or a related discipline.
Added 1 hour ago
Accounts Receivable Supervisor
Arch Insurance Group Inc.
Toronto, ON
Full-time
Partner closely with Underwriting, Operations, Finance, and other stakeholders.
Added 1 hour ago
Gestionnaire de services SAP AMS / SAP AMS - Service Delivery Manager
Syntax
Thornhill, ON

Customer Experience Associate

Canmore, AB, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Canmore, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN_Retail

#LI_Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office software.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Retail Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Banking Solutions
Operational Excellence

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