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Added 5 hours ago
Data Analytics & Insights Intern / Co-op (Winter 2027)
TD
Toronto, ON · Montreal, QC
Full-time
…employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment…
Added 11 hours ago
Business Analyst
University of Alberta
Edmonton, AB
Full-time
The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene,…
Added 13 hours ago
Development Officer, Athletics
University of Alberta
Edmonton, AB
Full-time
…and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate…
Added 13 hours ago
Customer Experience Associate
TD
Lethbridge, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 13 hours ago
Relationship Manager III, Business Banking
TD
AB
Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 17 hours ago
Faculty Experiential & Work Integrated Learning Coordinator
University of Alberta
Edmonton, AB
Full-time
Location - This role is in-person. Work primarily takes place at North Campus and South Campus, Edmonton. Work also takes place at ALES Research Centres & Facilities and Business Partner…
Added 18 hours ago
Labour & Workforce Strategy Manager
LNG Canada
Calgary, AB
Full-time
Job Title: Labour & Workforce Strategy Manager
Added 18 hours ago
Account Manager, Small Business
TD
AB
Full-time
…success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and…
Added 18 hours ago
Personal Banking Associate
TD
Wetaskiwin, AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 1 day ago
Private Trust Client Service Associate
TD
Calgary, AB
Full-time
Are you revered for your attention to detail and seamless service delivery to both client and your relationship manager? If so, then this can be perfect for you. As Private Trust Client…
Added 1 day ago
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 1 day ago
Customer Experience Associate
TD
Canmore, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 1 day ago
Personal Banker
TD
Lethbridge, AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 1 day ago
Territory Sales Manager, Industrial Sales (Calgary)
Ansell
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Ansell is looking for an Industrial Territory Sales Manager to join our team in Northern Saskatchewan or Southern Alberta, Canada!
Added 1 day ago
Student Commons Administrator
University of Alberta
Edmonton, AB
Part-time
Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.
Added 4 days ago
Manager, Core Research Facilities
University of Alberta
Edmonton, AB
Full-time
Location - This role is hybrid with a mix of remote and in-person work. Work primarily takes place at North Campus Edmonton.
Added 4 days ago
Business Development Manager-Automotive Aftermarket (Wheels & Accessories)
The Wheel Group
AB · Edmonton, AB
Full-time
The Wheel Group is hiring a Business Development Manager to drive new business growth by prospecting, acquiring new customers, and expanding our presence throughout an assigned territory.…
Added 4 days ago
Business Development Manager-Automotive Aftermarket (Wheels & Accessories)
The Wheel Group
Calgary, AB
Full-time
The Wheel Group is hiring a Business Development Manager to drive new business growth by prospecting, acquiring new customers, and expanding our presence throughout an assigned territory.…
Added 4 days ago
Manager, BISQC/F
Banff Centre for Arts and Creativity
Banff, AB
Full-time
…(translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney…
Added 4 days ago
Customer Experience Associate
TD
AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 days ago
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 days ago
Senior Business Analyst
University of Alberta
Edmonton, AB
Full-time
The University of Alberta is hiring a Senior Business Analyst to help support the Enterprise Resource Planning (ERP) Modernization project. Reporting to the Manager, Business…
Added 4 days ago
Personal Banking Associate- Part Time
TD
Red Deer, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 days ago
Customer Experience Associate
TD
Calgary, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 days ago
Customer Experience Associate- Cantonese Language Skill Is An Asset
TD
Calgary, AB
Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…

Customer Experience Associate

Canmore, AB, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Canmore, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN_Retail

#LI_Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office software.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Retail Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Banking Solutions
Operational Excellence

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