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Added 6 mins ago
Senior Manager Benefits & Wellness
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 6 mins ago
Manager Client Solutions (Full Time Contract 18 Months)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Full-time · Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 6 mins ago
Business Project Manager - Digital Transformation
Fidelity Canada
Toronto, ON
Full-time
At Fidelity Canada, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios…
Added 6 mins ago
Future Leaders Program – Management Trainee
EMCO Corporation
Winnipeg, MB
Full-time
After completing the program, you’ll be ready to step into a Profit Centre Manager role - running your own location like a business owner.
Added 20 mins ago
Senior Manager, International Corporate Tax
ACCA Careers
Red Deer, AB
Full-time
Maintain high quality control and apply specialized knowledge to anticipate, identify and address issues relevant to the client’s business, financial entries and reports
Added 20 mins ago
Senior Manager, Strategic Partnerships
Toronto Region Immigrant Employment Council (TRIEC)
Toronto, ON
Full-time
Manager, Employer Partner Relationships & Mentor Recruitment (Financial Services, and Information and Communications Technology)
Added 20 mins ago
(CAN) Manager, Facility Services
Walmart Canada
Peterborough, ON
Full-time
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities…
Added 20 mins ago
(CAN) Manager, Facility Services
Walmart Canada
Thunder Bay, ON
Full-time
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities…
Added 20 mins ago
Manager, Maintenance and Mechanical Operations
University of Ottawa
Ottawa, ON
Full-time
Reporting to the Associate Director, Facilities Operations, the Manager plans, develops, manages, monitors and optimizes all infrastructure-related activities, resources and operations…
Added 20 mins ago
Service Manager | Downtown Ford
DAG | Downtown AutoGroup
Toronto, ON
Full-time
…are seeking an experienced and energetic Automotive Service Manager to lead our team of skilled technicians and service advisors. In this pivotal role, you will be the driving force behind…
Added 20 mins ago
Senior Spa Manager
The Pearle Hotel & Spa
Burlington, ON
Full-time
As Pearle continues to grow, we are seeking an accomplished, guest-obsessed Senior Spa Manager to lead our luxury spa operations. Reporting to the Spa Director, you will serve as the…
Added 20 mins ago
Senior Actuarial Analyst
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
Full-time
Support cross-functional discussions related to reserve performance, financial results, and actuarial considerations within the broader business and regulatory context.
Added 20 mins ago
Senior Manager, Total Rewards
Pacific Blue Cross
Burnaby, BC
$122,400 to $183,600 CAD / year
Full-time
If you have experience in roles such as Senior Manager, Total Rewards, Manager, Compensation & Benefits, Senior Manager, Total Rewards, Compensation Manager , Rewards Leader, Manager,…
Added 21 mins ago
Business Manager, Laboratories
Sinai Health
Toronto, ON
Clinical laboratory services are a critical, evolving part of health care and their effective delivery depends on business systems that can adapt to operational needs. At Mount Sinai…
Added 21 mins ago
Branch Manager
Sherwin-Williams
Victoria, BC
The Branch Manager is responsible for overseeing the daily operations of their commercial paint branch, making sure it runs smoothly and effectively. This includes managing all aspects of…
Added 36 mins ago
Construction Manager
Walker
Niagara Falls, ON
Full-time
Reporting to the General Manager – Construction Niagara, the Construction Manager serves as a key operational leader, accountable for delivering exceptional project results while developing…
Added 36 mins ago
District Manager Operations - Collections (GTA)
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Toronto, ON
Full-time
Lead performance across safety, service, employee engagement and financial results.
Added 36 mins ago
Liquor Store Assistant Manager - FT (Vernon)
Otter Co-op
Vernon, BC
$42,952 to $58,115.2 CAD / year
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…Fraser Valley and BC Interior since 1922. With over 103 years in business and over 600 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we…
Added 36 mins ago
Senior Project Manager - Team Lead
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Lead project financial performance, including budgeting, forecasting, invoicing, and contract administration, while overseeing procurement and coordination of subconsultants and contractors.
Added 50 mins ago
(CAN) Manager, Facility Services
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities…
Added 50 mins ago
Director, Operational Planning
York Region (The Regional Municipality of York)
Newmarket, ON
$168,725 to $198,450 CAD / year
Full-time
Reporting to the General Manager, Paramedic & Seniors Services, is responsible for the oversight of program planning and operational policy development for the branch including the…
Added 51 mins ago
Manager, Business Process Reengineering
Canadian Tire Corporation
Toronto, ON
Full-time
The Manager, Business Process Reengineering is responsible for strategic process improvement initiatives, managing the reengineering process across various business groups, and leading a…
Added 51 mins ago
Mortgage Specialist
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…let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect…
Added 51 mins ago
Senior Relationship Manager Mid Market
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Hamilton, ON · St. Catharines, ON
Full-time
As a Senior Relationship Manager, you will serve as a trusted advisor to a portfolio of high-value commercial clients, leveraging your financial expertise, business development skills, and…
Added 51 mins ago
Gestionnaire de services SAP AMS / SAP AMS - Service Delivery Manager
Syntax
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Préparer des rapports de performance hebdomadaires et mensuels, participer aux revues trimestrielles et animer des réunions pour discuter des activités réalisées, des objectifs et…

Customer Experience Associate

Winnipeg, MB, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 10, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Winnipeg, Manitoba, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#LI_Retail

#IN_Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Customer Experience Associate processes financial transactions and provides advice on banking products to build long-lasting customer relationships. They are responsible for resolving customer concerns, achieving business goals, and maintaining operational excellence within the branch.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Proficiency in MS Office and strong administrative, organizational, and communication skills are required for this fast-paced role.

Skills

Customer service
Financial transactions
Cash handling
Relationship management
Problem solving
Communication
Time management
Organizational skills
MS Office
Word
Excel
Outlook
Detail oriented
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Relations
Operational Excellence
Compliance
Code of Conduct
Professional Development
Teamwork

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