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Added 1 min ago
Senior Underwriter (Real Estate)
Laurentian Bank
Toronto, ON
Full-time
The Senior Underwriter will assist the Senior Manager in the risk management of the financing portfolio. Within the Commercial Banking Group, the candidate will be required to assimilate…
Added 1 min ago
Canadian Tax Manager
Alimentation Couche-Tard
Laval, QC
Full-time
Reporting to the Canadian Tax Director within the Corporate Finance team, the Canadian Tax Manager will provide advice on income tax matters, primarily from a Canadian perspective.
Added 1 min ago
Senior Analyst, Events Operations
Walmart Canada
Mississauga, ON
Full-time
…Canada events and business initiatives. Reporting to the Sr. Manager, Event Operations, this role provides operational, financial, sourcing and project support across the event lifecycle,…
Added 1 min ago
Bilingual Account Manager - Small Business Consulting, Gallagher Benefit Services
Gallagher
Ottawa, ON
$70,500 to $120,500 USD / year
Full-time
Join our Small Business team as a Bilingual Account Manager, where you'll manage meaningful client relationships, provide trusted benefits advice, and collaborate with colleagues across…
Added 1 min ago
Senior Manager Global Internal Audit and Internal Controls
Couche-Tard
Laval, QC
Full-time
Added 1 min ago
Project Accountant
EllisDon
Halifax, NS
Full-time
Assist the Project Manager in preparing monthly reports for owner/consultant and internal reporting.
Added 1 min ago
Technician, Supplier Revenue
Couche-Tard
Laval, QC
Full-time
Under the supervision of the Senior Manager, Supplier Revenues, and as part of the Accounting team, the Supplier Revenue Technician provides valuable support to the Merchandising team by…
Added 1 min ago
Project Accountant
EllisDon
Halifax, NS
Full-time
Assist the Project Manager in preparing monthly reports for owner/consultant and internal reporting.
Added 2 mins ago
Manager
Crowe MacKay
Vancouver, BC
Full-time
Crowe MacKay LLP is excited to grow our team and our Vancouver office is currently searching for a Manager to join our team.
Added 17 mins ago
Senior Manager Benefits & Wellness
IG Wealth Management
MB · Manitoba, Canada
Full-time
Added 17 mins ago
Senior Manager Benefits & Wellness
IG Wealth Management
ON · Ontario, Canada
Full-time
Added 17 mins ago
Absence, Time Tracking & Payroll Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
Full-time
Reporting to the Manager, Business Function Products, the Functional Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC…
Added 17 mins ago
Account Manager - Commercial Insurance
Westland Insurance Group Ltd.
Calgary, AB
Full-time
We’re searching for a Commercial Account Manager. Are you searching for new possibilities?
Added 17 mins ago
Project Coordinator
ProFound Talent Inc.
AB · Edmonton, AB
Full-time
The Project Coordinator will support many of the same functions as a Project Manager, including reviewing blueprints, issuing and tracking RFIs with sub-trades, assisting with scheduling,…
Added 17 mins ago
Account Manager - Commercial Insurance
Westland Insurance Group Ltd.
Calgary, AB
Full-time
We’re searching for a Commercial Account Manager. Are you searching for new possibilities?
Added 31 mins ago
Customer Service Representative
Water Treatment Equipment Co
Pembroke, ON
Full-time
Added 31 mins ago
Project Manager
ProFound Talent Inc.
AB · Edmonton, AB
Full-time
For a complete position description, please visit: project manager
Added 31 mins ago
Senior Client Manager
State Street
Toronto, ON
Full-time
…an exceptional client service experience. As a Senior Client Manager, you will be responsible for client satisfaction, retention and growth by ensuring the effective delivery of Charles…
Added 31 mins ago
Station Manager, Construction Technical Office
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
Full-time
Ferrovial Construction Canada Inc. and VINCI Construction Grands Projets are undertaking the design, build, and finance the Ontario Line Southern Civil, Stations, and Tunnel (South Civil)…
Added 32 mins ago
Murex Integration Delivery Lead
Accenture
Toronto, ON · Montreal, QC
Full-time
Experience acting as a Client Account Platform Manager or equivalent senior client‑facing role
Added 32 mins ago
Patient Services Manager
Roche
Mississauga, ON · Canada Pharma Campus
Full-time
Collaborate seamlessly with internal teams (commercial, medical, legal, compliance, finance) and external vendors to resolve issues and manage contractual changes.
Added 32 mins ago
Recoveries Officer
RBC
Winnipeg, MB · Mississauga, ON · Montreal, QC
Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Added 32 mins ago
Client Advisor
RBC
Oakville, ON
Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 32 mins ago
Senior Manager, Regulatory Reporting - Personal Banking
RBC
Toronto, ON
Full-time
The Senior Manager, Regulatory Reporting – Personal Banking will lead regulatory reporting processes for Personal Banking Financial Control, managing submissions to OSFI, Bank of Canada,…
Added 32 mins ago
Manager, Financial Crimes Oversight Testing
RBC
Toronto, ON · Vancouver, BC · Halifax, NS
Full-time

Customer Experience Associate

Georgetown, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Georgetown, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Personal Banking
Commercial Banking
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking

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