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Added 20 mins ago
Rental Coordinator
Cooper Equipment Rentals Limited
ON · Niagara, ON
Full-time
…customer-focused Rental Coordinator to support the daily operations of our branch. The Rental Coordinator will be a main point of contact for customer inquiries, equipment rentals, and…
Added 20 mins ago
Administrative Assistant
RBC
Montreal, QC
Full-time
Working remotely 90% from home and 10% in branch
Added 20 mins ago
Customer Experience Associate - Pte-Claire, Hymus
TD
Pointe-Claire, QC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 20 mins ago
Customer Experience Associate - Elizabeth Avenue
TD
St. John's, NL
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 49 mins ago
Advisor, Auto Insurance
Waypoint
North Vancouver, BC
$43,000 to $50,000 CAD / year
Full-time
Individuals working out of a branch with ICBC Driver’s Licensing will be required to perform ICBC licensing duties such as manage bookings, scheduling exams, identification and…
Added 1 hour ago
Customer Experience Associate - Pte-Claire, Hymus
TD
Pointe-Claire, QC
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
Customer Experience Associate - Repentigny
TD
Repentigny, QC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
Customer Experience Associate (Spanish, Korean and/or Mandarin Language Skills an Asset)
TD
Toronto, ON
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
Licensing Liaison Officer - Continuing Care
Government of Alberta
AB
The Licensing and Compliance Monitoring Branch plays a vital role in licensing supportive living accommodations and continuing care homes across the province. As a Licensing Liaison…
Added 1 hour ago
Supervisor Warehouse - Rental
ATS Traffic
Edmonton, AB
Full-time
Any post secondary education in Business Administration, Supply Chain or a related field is an asset, but not required.
Added 1 hour ago
Service Sales Manager
Rocky Mountain Equipment
Steinbach, MB
Full-time
Oversee all planning, administration and general management issues, including the day-to-day supervision of staff
Added 1 hour ago
Service Advisor- Non Technical
Rocky Mountain Equipment
Steinbach, MB
Full-time
Previous warranty administration experience with New Holland Equipment is an asset.
Added 2 hours ago
Personal Banking Associate Trainee
TD
Abbotsford, BC
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
Customer Experience Associate - Lunenburg
TD
Lunenburg, NS · Bridgewater, NS
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
Customer Experience Associate - Bridgewater
TD
Bridgewater, NS
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
Personal Banking Associate - Drummondville (18.75 hours)
TD
Drummondville, QC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
Canadian Commercial Banking Associate
TD
Montreal, QC
Full-time
…Analyst position within the district. Training includes in-branch learning under the supervision of a mentor, online training, and classroom sessions. Once you have successfully completed…
Added 2 hours ago
Settlement Reconciliation Administrator (LCC)
First West
Langley (District), BC · Langley, BC
Processes and Procedures: Responds to banking settlement inquiries; supports branch and shared services staff with processes affecting settlement. Maintain process documentation of role…
Added 3 hours ago
Executive Secretary - Assistant Deputy Minister's Office (2 Positions)
Government of Alberta
AB
Coordinate divisional administration and business operations, including multi-branch initiatives, facilities and technology support, records management and advanced administrative services.
Added 3 hours ago
Branch Manager
Airgas
Saint-Hyacinthe, QC
Full-time
…maintaining a high level of effectiveness and efficiency in managing branch and fleet resources at headquarters and in all relevant satellite…
Added 3 hours ago
Executive Director of Policy and Legislation
Government of Manitoba
Winnipeg, MB
Full-time
…Executive Director leads and manages the Policy and Legislation Branch, provides strategic advice and support to the Assistant Deputy Minister, and contributes to cross-department…
Added 4 hours ago
Senior Business Systems Analyst
BC Pensions
Victoria, BC
Full-time
Added 4 hours ago
Civil Engineering Technologist
City of Regina
Regina, SK
…service to internal and external customers in the interpretation, administration and enforcement of City policies, bylaws, specifications, and standards with respect to municipal…
Added 4 hours ago
PIA Client Service Associate
TD
Owen Sound, ON
Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 4 hours ago
Customer Experience Associate
TD
Georgetown, ON
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…

Customer Experience Associate

Lethbridge, AB, Canada

Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Lethbridge, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will process financial transactions and provide advice on banking products to build long-lasting customer relationships. They are responsible for resolving customer concerns and achieving business goals while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required to handle tasks in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Code of Conduct
Ethics
Administration
Time Management
Communication Skills

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