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Added 15 mins ago
Human Resources Business Partner
OSL Retail Services Inc
Mississauga, ON
Other
The Human Resources Business Partner (HRBP) serves as a strategic advisor and key liaison between HR and assigned client group(s), driving HR initiatives that align with business…
Added 15 mins ago
Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations
ABB
L'Ancienne-Lorette, QC
Full-time
As the Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations, you will lead the successful execution of ABB's Space & Defense Systems business, ensuring the…
Added 15 mins ago
Retail Shift Leader
Canna Cabana
Ottawa, ON · Stittsville, ON
$19 to $21 CAD / hour
Part-time
…2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture…
Added 15 mins ago
Retail Sales Associate
Canna Cabana
Cornwall, ON · Ninth St, Cornwall, ON
$17.6 to $18.5 CAD / hour
Part-time
…2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture…
Added 15 mins ago
Retail Shift Leader
Canna Cabana
Cornwall, ON · Ninth St, Cornwall, ON
$19 to $21 CAD / hour
Part-time
…2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture…
Added 15 mins ago
Assistant Service Manager
Farm Boy Inc.
Barrie, ON
From $21.5 CAD / hour
Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 15 mins ago
Manager, IT Quality Assurance
BRP
Montreal, QC
We are seeking a Manager, IT Quality Assurance. Reporting to the Senior Manager, IT Quality and Business Process Integration, you will be responsible for the strategy, planning, and…
Added 15 mins ago
Manager, ERP & Supply Chain Systems Transformation
BRP
Valcourt, QC
We are looking for a Manager, ERP & Supply Chain Systems Transformation, reporting to the Director, Global Manufacturing Systems and Processes, to act as a key business leader. In this…
Added 15 mins ago
CRM Product Owner, Agentforce & Consent Management
BRP
Montreal, QC
We are looking for a CRM Product Owner who will report to the Acquisition CRM Manager to strengthen the customer experience through strong customer relationship management. You will be…
Added 15 mins ago
Risk Coordinator
BRP
Valcourt, QC
We are seeking a Supply Chain Risk Coordinator, reporting to the Manager - Performance and Risk Management - Global Supply Chain, to support the development and deployment of supplier risk…
Added 15 mins ago
Director of Rooms Division (Full-Time)
AccorHotel
Ottawa, ON
Full-time
…responsible for delivering exceptional guest experiences, driving financial performance, fostering a culture of excellence, and ensuring the highest standards of luxury hospitality across…
Added 29 mins ago
Gestionnaire SSE – Projets d’infrastructures électriques/ HSE Manager – Power Infrastructure Projects
Hitachi Energy
Montreal, QC
Full-time
Réaliser des audits et des visites de chantier afin d’évaluer la conformité et d’améliorer la performance SSE.
Added 29 mins ago
Assistant Service Manager
Farm Boy Inc.
Barrie, ON
$21.5 CAD / hour
Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 30 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lower Sackville, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 45 mins ago
Key Accounts Manager | Channel Partnerships
Maple
Toronto, ON
Full-time
As we scale our Channel Partnerships business - one of Maple's largest commercial revenue drivers, partnering with insurance providers, benefit brokers, and reseller partnerships - we are…
Added 45 mins ago
Global Project Manager - HerdStrong 360
Semex
Guelph, ON
Full-time
We are currently looking for an IT Project Manager to join our Information Technology team. Reporting to the Vice President, Information Technology, this role will be responsible for…
Added 58 mins ago
Business Development Partner
Sun Life Québec
Pointe-Claire, QC
Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 58 mins ago
Analytics Lead, Central Market Management
Lyft
Toronto, ON
Full-time
The Marketplace team at Lyft is responsible for accelerating the growth of the business and for delivering our top business/company goals around financial metrics and marketplace…
Added 58 mins ago
IMA Project Manager
Software Guidance & Assistance, Inc. (SGA, Inc.)
Mississauga, ON
Full-time
Software Guidance & Assistance, Inc., (SGA), is searching for an IMA Project Manager for a contract assignment with one of our premier financial services clients in New York, NY and…
Added 58 mins ago
Data Engineer
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
Contract
SLC Management is a global institutional asset manager delivering innovative, diversified solutions to meet the evolving needs of over 1,000 organizations worldwide. With more than CA$335 /…
Added 58 mins ago
Manager, Collections and Recoveries
Candido Consulting Group Inc
Toronto, ON
Full-time
…technology partners and third-party service providers, the Manager will establish effective policies, procedures, workflows, controls and reporting. Collection strategies, delegated…
Added 58 mins ago
Business Development Partner
Sun Life Québec
Montreal, QC
Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 58 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett Sports
Toronto, ON
Full-time
…execution, while Finance BPOs retain process ownership and business sign-off. The role is hands-on, high-ownership, reporting to the Sr. Director, ERP Transformation and partnering closely…
Added 58 mins ago
Geotechnical Project Manager
AtkinsRéalis
Ottawa, ON
Full-time
We are currently seeking a dynamic, growth-focused Geotechnical Project Manager (P.Eng.) to join our Geotechnical Practice in Ontario. This role is based out of Ottawa, ON or Vaughan, ON,…
Added 58 mins ago
Geotechnical Project Manager
AtkinsRéalis
Ottawa, ON
Full-time
We are currently seeking a dynamic, growth-focused Geotechnical Project Manager (P.Eng.) to join our Geotechnical Practice in Ontario. This role is based out of Ottawa, ON or Vaughan, ON,…

Customer Experience Associate

Lethbridge, AB, Canada

Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Lethbridge, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will process financial transactions and provide advice on banking products to build long-lasting customer relationships. They are responsible for resolving customer concerns and achieving business goals while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required to handle tasks in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Code of Conduct
Ethics
Administration
Time Management
Communication Skills

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