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Added 9 mins ago
Growth Operations Manager
nesto
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Full-time
…team with world class processes and technology and (2) be the owner of strategic high impact cross-functional…
Added 12 mins ago
Intern, AI and Procurement
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In this role, you will work with business users, IT partners and the Product Owner to understand needs, test improvements, document processes and support adoption. You will have room to…
Added 12 mins ago
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Ottawa, ON · Levis, QC · Montreal, QC
SAP SuccessFactors or Product Owner certification is considered an asset.
Added 12 mins ago
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Partner with Product Leads, Tech Leads, and IT stakeholders to support solution design and ensure adherence to platform standards. The operating model positions the Platform Owner alongside…
Added 41 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
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Added 41 mins ago
Financial Manager - PLM (Product Line Mgmt)
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Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 41 mins ago
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Product Owner
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Guelph, ON · Mississauga, ON · Toronto, ON
Full-time
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Added 1 hour ago
Director of Purposeful Growth - Independent
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Remote, Canada
Part-time · Remote
Proven Leadership Experience: 6+ years in corporate leadership, management, HR, marketing, or as a business owner. You understand how business works and how professionals think.
Added 2 hours ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
…that store objectives are achieved by focusing on improving product flow from the backroom to the sales…
Added 2 hours ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
…that store objectives are achieved by focusing on improving product flow from the backroom to the sales…
Added 2 hours ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
…that store objectives are achieved by focusing on improving product flow from the backroom to the sales…
Added 2 hours ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Markham, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 2 hours ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
…that store objectives are achieved by focusing on improving product flow from the backroom to the sales…
Added 3 hours ago
Salesforce Functional Lead
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Toronto, ON
$60 CAD / hour
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Work with Product Owner to advice change management and training content to ensure successful adoption
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Toronto, ON
…rideshare products and supporting new initiatives. We work with Product & Science to solve and implement complex pricing requirements, balancing the needs of riders, drivers, and the…
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Assistant Manager
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Regina, SK
Full-time
Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
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Resident Senior Steam Turbine Mechanical Technical Advisor (TFA) - Darlington
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Canada
Full-time
As a Senior Technical Advisor in the GE Steam Power Nuclear in Ontario, Canada, your role is a dedicated technical owner directly engaging with both internal and external customers while…
Added 5 hours ago
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 6 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 6 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Translate market dynamics, product strategy, and customer challenges into clear, structured narratives
Added 6 hours ago
Merchandiser, Hourly Part Time Evening
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Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 6 hours ago
Customer Experience Associate - Fixed Term Contract
TD
Courtenay, BC
Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 6 hours ago
Senior Personal Banker - Home Borrowing
TD
Surrey, BC
Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 6 hours ago
Senior Personal Banker Trainee – Home Borrowing
TD
Vancouver, BC
Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Customer Experience Associate

Westlock, AB, Canada

Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Work Location:

Westlock, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Customer Service
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Communication Skills
Time Management

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