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Added 19 mins ago
Caissier(ère) (temps partiel)
The Home Depot Canada
Quebec, QC
Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 19 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Front Store Manager, Salaried Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 19 mins ago
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Livreur(euse), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Montreal, QC · Pierrefonds, QC
Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 19 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Pharmacy Assistant, Hourly Full Time Night
Shoppers Drug Mart
Surrey, BC
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Legal Operations Specialist / Human Services Program Specialist 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Associate degree in legal studies, criminal justice, or related field AND one (1) year of experience providing support in a legal or criminal justice-related setting, including reviewing…
Added 19 mins ago
Pharmacy Assistant, Hourly Full Time Day
Loblaw Companies Limited
Fort McMurray, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Cashier, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Front Store Supervisor, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
Manager, Agency Operations
Loblaw Agency
Toronto, ON
Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 49 mins ago
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 49 mins ago
Warehouse/Commis
DHL Express
Montreal, QC
Full-time
DHL Express has an opening for Warehouse Associate at our Lachine, QC location. You will support the business by accurately and efficiently managing shipments and packages to serve our…
Added 1 hour ago
Associate Director, AI Products Development Lead
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Halifax, NS
Full-time
This role builds next-generation surveillance and compliance technology, architecting solutions that leverage GenAI to detect anomalies and surface actionable insights from complex and…
Added 1 hour ago
Inventory - Field Data Collector
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Part-time
The Data Collection Associate is responsible for collecting and transmitting data gathered from designated retail stores primarily using a handheld device.
Added 1 hour ago
Inventory - Field Data Collector
Acosta Group
Vernon, BC
Part-time
The Data Collection Associate is responsible for collecting and transmitting data gathered from designated retail stores primarily using a handheld device.
Added 1 hour ago
Finance Data Systems Specialist, Finance Architecture
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Full-time
…and controls across production environments.Governance and Compliance: In-depth knowledge of financial data governance standards and data lineage…
Added 1 hour ago
Holiday Seasonal Stock Associate - 4 AM Start or Overnight
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Richmond, BC
Join us as a Seasonal Stock Associate and be the behind-the-scenes hero who keeps our store running smoothly during the busiest times of the year. You’ll make sure products move quickly…
Added 2 hours ago
Clinical Research Associate
ICON San Antonio
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Full-time
Extensive experience as a Clinical Research Associate, with a strong understanding of clinical trial processes and regulatory requirements.
Added 2 hours ago
Clinical Research Associate
ICON Strategic Solutions
Canada
Full-time
Extensive experience as a Clinical Research Associate, with a strong understanding of clinical trial processes and regulatory requirements.
Added 2 hours ago
Clinical Research Associate
ICON Strategic Solutions
Canada
Full-time
Extensive experience as a Clinical Research Associate, with a strong understanding of clinical trial processes and regulatory requirements.

Customer Experience Associate

Penticton, BC, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Work Location:

Penticton, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Client Relations
Operational Excellence
Regulatory Compliance
Code of Conduct
Professional Development
Mentoring
Teamwork
Communication Skills
Time Management

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