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Added 2 mins ago
Shift manager
J D Wetherspoon
North Stormont, ON
Full-time
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub`s operation. This includes motivating, supporting and organising the team, responding to…
Added 2 mins ago
Directs Store Delivery Associate
Walmart Canada
Ottawa, ON
Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
Saskatoon, SK
Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
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Cashier / Front End Checkout Team Associate
Walmart Canada
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Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
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(CAN) Associé, produits consommables
Walmart Canada
Val-d'Or, QC
Full-time
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
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(CAN) Produce Department Manager Temporary 4 months until February 1, 2027
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
Contract
Position Summary...The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets.…
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(CAN) Self Checkout Attendant
Walmart Canada
Saskatoon, SK
Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
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Part-Time Self Checkout Attendant (3 open positions)
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
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(CAN) Overnight Lead Department Manager
Walmart Canada
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Full-time
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Full-Time Consumables Associate
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Full-time
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
Added 2 mins ago
Area Parts & Service Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
Full-time
…is a permanent, full-time opportunity and will report to the Manager, Parts and Service. The selected candidate will communicate, process, information and policies between TCI and various…
Added 2 mins ago
(CAN) Leader du secteur OMNI
Walmart Canada
Victoriaville, QC
Full-time
…area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task…
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(CAN) Gérant de rayon leader, aliments
Walmart Canada
Victoriaville, QC
Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
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(CAN) Overnight Lead Department Manager
Walmart Canada
Regina, SK
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 2 mins ago
(CAN) Self Checkout Attendant Full Time
Walmart Canada
Thunder Bay, ON
Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
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Manager, Ad Partnership Management (IC)
Walmart Canada
Mississauga, ON
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(CAN) Directs Store Delivery Associate Full Time
Walmart Canada
Thunder Bay, ON
Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 mins ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Hamilton, ON
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Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 3 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Airdrie, AB
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The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 19 mins ago
Shop Hand
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Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 19 mins ago
Guest Service Representative (Full Time)
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…knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your…
Added 19 mins ago
Customer Service Representative (Full Time)
Homes Alive Pets
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…knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your…
Added 32 mins ago
Customer Services Manager - Parts & Services
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ON · Ontario, Canada
Full-time
Currently, we have an opening for a Customer Services Manager - Parts and Services. The Customer Services Manager is responsible for leading the customer parts supply experience for Sandvik…
Added 32 mins ago
F&B Outlet Server (AGO Bistro, Espresso Bar & Members' Lounge) Part Time
Art Gallery of Ontario
Toronto, ON
Part-time
…to join our Food & Beverage team. Under the direction of the Manager, Revenue Outlets Operations and Services, F&B, the incumbent will execute and provide support for the service for the…
Added 32 mins ago
Identity & Access Management (IAM) - Bilingual
Alquemy Search & Consulting
Ottawa, ON
$90,000 to $134,000 CAD / year
Full-time
Strategic Planning & Design Guidance: Partner closely with the IAM Product Manager and Enterprise Architecture team to align solutions with the IAM roadmap, ensure compliance with security…

Customer Experience Associate

Ottawa, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 8, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will process financial transactions such as deposits and withdrawals while providing advice on banking products to customers. They are responsible for resolving customer concerns and achieving business goals by promoting appropriate banking solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required, along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Client Relations
Operations
Compliance
Code of Conduct
Professional Development
Teamwork
Administration

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