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Added 8 mins ago
MJ
Local Delivery Driver - Class 1/3 CDL
Manufacturing Job Site
Regina, SK
- Full-time
…With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service,…
Added 8 mins ago
BR
Sr. Marketing Manager (18 month contract)
Brookfield Residential
Calgary, AB
- Full-time
…that drive lead generation, conversion, sales performance, customer experience, and overall business results. Leveraging consumer insights, market intelligence, and performance data, this…
Added 8 mins ago
MJ
Crane Operator / Driver - Class 1/3 CDL
Manufacturing Job Site
Calgary, AB
- Full-time
…With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service,…
Added 8 mins ago
MJ
Production Team Leader
Manufacturing Job Site
Alliston, ON
- Internship
We are currently seeking a motivated Production Team Leader to join our Production Department and take responsibility in varied duties as follows:
Added 8 mins ago
A
Specialiste Qualité
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
3+ ans d'expérience en rédaction technique/documentation dans un environnement de fabrication.
Added 8 mins ago
A
Power Systems Engineer
Actalent
Ajax, ON
- $55 to $70 CAD / hour
- Full-time
…future growth, reliability, and performance requirements. Strong experience with distribution system modeling and analysis software, particularly CYME, is…
Added 8 mins ago
A
Software Engineer
Actalent
Ottawa, ON
- $50 to $74 CAD / hour
- Contract
…deployment, ensuring a stable, high-performance infotainment…
Added 8 mins ago
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Product Manager
Actalent
Vancouver, BC
- $60 to $70 CAD / hour
- Full-time
…roadmap, working at the intersection of business, technology, and customer experience. The position requires timely execution of complex projects with high standards for security,…
Added 8 mins ago
MJ
Sales Representative
Manufacturing Job Site
MB · Rosenort, MB
- Full-time
Novid Inc. is an industry leader in the manufacturing of Stainless-steel agricultural products.
Added 8 mins ago
TR
Early Talent Acquisition Coordinator (12 months)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $68,000 to $84,000 CAD / year
- Full-time
…student development, ensuring that both supervisors and students experience a seamless, positive recruitment…
Added 8 mins ago
CC
Industrial Automation Specialist
Club Coffee LP
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and…
Added 23 mins ago
JD
Kitchen staff
J D Wetherspoon
ON · Essex, ON
- Full-time
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.…
Added 24 mins ago
S
Interim Lead
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
Your Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to…
Added 24 mins ago
W
HSE Specialist II
Worley
Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 24 mins ago
MS
Representative, Customer Service - Email
MEDITERRANEAN SHIP.INC.
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
…delivering timely, accurate, and professional support by managing customer inquiries received through email while ensuring responses meet established service level expectations. This role…
Added 24 mins ago
MS
Representative, Export Documentation - Front Desk
MEDITERRANEAN SHIP.INC.
Montreal, QC
- Full-time
2-year experience in a customer service environment.
Added 24 mins ago
BS
R&D Systems Intern / Stagiaire en systèmes de R-D
Boston Scientific
Montreal, QC
- Full-time
1+ years of experience with product development activities in a regulated industry.
Added 24 mins ago
A
Associate Director-AI&Data
Accenture
Ottawa, ON · Montreal, QC
- Full-time
You Are: A thought leader and practitioner at the intersection of AI strategy and data delivery - As a senior leader in the Data & AI practice, you will coach and mentor up-and-coming…
Added 38 mins ago
K
Enterprise Account Executive
Kindsight
Canada
- Full-time
…And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world…
Added 38 mins ago
YH
Housekeeping/Laundry Aide (Part Time)
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 38 mins ago
M
Part Time - Used Gear Repair Specialist
MEC
Kelowna, BC
- $21.4 to $22.2 CAD / hour
MEC is more than a store. We are a hub for the outdoor community, a leader in sustainability, and a place where people connect through shared passions and new adventures. For more than 50…
Added 38 mins ago
M
Full Time - Used Gear Repair Specialist
MEC
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Full-time
MEC is more than a store. We are a hub for the outdoor community, a leader in sustainability, and a place where people connect through shared passions and new adventures. For more than 50…
Added 38 mins ago
WF
Customer Service Supervisor - Full Time
Whole Foods Market
Victoria, BC
- Full-time
…day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail…
Added 38 mins ago
T
Customer Experience Associate
TD
Duncan, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 38 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance with bank regulations.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, proficiency in MS Office, and the ability to work in a fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Customer Service
Retail Banking
Compliance
Relationship Management
Administrative
Operations
Communication
Time Management
Detail Oriented
Professionalism
Banking Regulations
Personal Banking
Commercial Banking

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