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Added 1 min ago
Manager of Engineering
City of Wetaskiwin
Wetaskiwin, AB
Full-time
…for our Engineering department. As the City's Engineer, the Manager of Engineering is responsible for planning, organizing, directing, controlling, and evaluating the City's engineering…
Added 1 min ago
Clinical Pharmacist
Michael Garron Hospital
Toronto, ON
Full-time
…professional staff; as well as continuing education and professional…
Added 1 min ago
Engineer Team Leader
Workforce Unlimited - Boston
Leader, SK
Full-time
Reporting to the Maintenance Manager, you will use your engineering knowledge and skills as a team in the upkeep and improvement of this factory, its amenities, and its production equipment.
Added 1 min ago
Directeur des opérations / Manager, Operations
BGO
Montreal, QC
Full-time
Added 1 min ago
Administrative Assistant to Manager - Primary Health Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Reporting to the Primary Health Care Health Services Manager, the Administrative Assistant provides confidential administrative support, works within an administrative team environment, and…
Added 1 min ago
Manager, Total Rewards
Discovery Mining Ltd
Toronto, ON
Full-time
Reporting to the Director, Human Resources, the Manager, Total Rewards is responsible for managing Discovery’s compensation, benefits, and retirement programs. Program implementation,…
Added 1 min ago
Toronto - Development - Senior Manager- Real Estate
Subway
Toronto, ON
Full-time
The Senior Manager, Real Estate is responsible for leading Subway Canada's national real estate execution strategy to accelerate high-quality restaurant growth, strengthen the development…
Added 1 min ago
Senior Systems Analyst - Renal Program
Nova Scotia Health Authority
Halifax, NS
Full-time
The Renal Senior System Analyst reports to the Renal Program Manager, Informatics and Reporting, and plays a key role in transforming healthcare data into actionable information that…
Added 16 mins ago
Bilingual Fraud Advisor Advice Centre- EN
RBC
Gatineau, QC
Full-time
Excellent career development and access to a variety of job opportunities across business and geographies
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Pharmacy Manager
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Toronto, ON · Scarborough, ON
Full-time
Join Our Team at Metro as a Pharmacy Manager!
Added 16 mins ago
Front Office Supervisor - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Support and assist the Front Office Manager as they are responsible and accountable for the actions of all Front Office Team Members. Work as a “hands-on” supervisor assisting the team as…
Added 16 mins ago
Assistant Restaurant Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
$57,750 CAD / year
Full-time
Join our Restaurant Team as an Assistant Restaurant Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four…
Added 16 mins ago
Housekeeping Leader - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
…and perspective, and are offered opportunities for growth and…
Added 16 mins ago
Intern, Operations (Winter 2027)
Bombardier
Montreal, QC
Volunteer
Participate in the development and optimization of the processes and production tools;
Added 16 mins ago
Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 16 mins ago
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 16 mins ago
Sommelier - The Wickaninnish Inn
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Tofino, BC
Full-time
Assist the Director of F&B/Sommelier with HR functions such as assisting with hiring, training and development of the Sommelier Team, including regular employee reviews.
Added 16 mins ago
Operations Assistant Manager- 7024 Barrie
The Home Depot Canada
Barrie, ON
Full-time
Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, sales, customer service, safety standards, product availability, store…
Added 16 mins ago
Talent Acquisition Supervisor- EN
IAMGOLD Corporation
Gogama, ON
Full-time
IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations such as the Côté Gold Mine in Ontario…
Added 16 mins ago
3rd Key
Lids
London, ON
$18 to $18.5 USD / hour
Part-time
Career development opportunities and professional training programs.
Added 16 mins ago
5768 - Assistant Store Manager FT
Lids
Brantford, ON
$19 to $20 USD / hour
Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 16 mins ago
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
Full-time
…of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality,…
Added 16 mins ago
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Ottawa, ON
$88,260 to $100,000 CAD / year
Full-time
As a Project Manager, the successful candidate will be responsible for the management of standards and business development activities within the ICT program. This includes:
Added 16 mins ago
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Toronto, ON
$88,260 to $100,000 CAD / year
Full-time
As a Project Manager, the successful candidate will be responsible for the management of standards and business development activities within the ICT program. This includes:
Added 16 mins ago
Temporary Store Manager
The Salvation Army in Canada
Toronto, ON
Full-time
Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager

Customer Experience Associate

Brantford, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 2, 2026

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Original job description

Work Location:

Brantford, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Initiative
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Time Management
Administration
Communication Skills
Banking Solutions

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