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Added 21 mins ago
WC
(CAN) Manager, Specialty Compliance and Ethics - IF– Level II Testing & Monitoring
Walmart Canada
Mississauga, ON
- Full-time
…associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture…
Added 22 mins ago
S
Comptable de Fonds Sénior/Senior Fund Accountant
Sagard
Montreal, QC
- Full-time
Si vous avez besoin d’adaptations pour participer au processus de recrutement, veuillez contacter l’équipe People & Culture afin de nous faire part de vos besoins à l’avance.
Added 36 mins ago
TM
Senior Fraud & AML Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
Partner with stakeholders across Risk, Compliance, Credit, Collections, Operations, Technology, and Internal Audit to ensure a coordinated approach to financial crime risk management.
Added 36 mins ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
This is the connective role on the team. AI architecture sets the technical direction, business engagement brings the demand, and delivery has to tie the two together into working software…
Added 36 mins ago
QP
Area Manager, Self-Storage
QuadReal Property Group
Vancouver, BC
- Full-time
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
Added 36 mins ago
QP
Data Quality and Controls Analyst
QuadReal Property Group
Toronto, ON
- Full-time
Data Quality Rules: Partner with Business Data Stewards and Data Governance to translate approved business rules into executable freshness, completeness, uniqueness, validity, referential…
Added 36 mins ago
P
Customer Experience Guide - Seasonal
Patagonia
Toronto, ON
- Part-time
Seasonal Positions: Seasonal employees are hired for a defined, limited-duration period when business needs increase due to a peak season or other short-term staffing need. Seasonal…
Added 36 mins ago
P
Customer Experience Guide - Part Time
Patagonia
Kelowna, BC
- $20.4 to $22.4 CAD / hour
- Part-time
We are in business to save our home planet: You use the company’s purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
Added 36 mins ago
D
Account Manager, Business
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC · Complexe Desjardins Montréal
- Full-time
As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and…
Added 36 mins ago
A
Customer Success Manager
Amadeus
Ottawa, ON
- Full-time
…executive decision-makers, to ensure customers achieve measurable business outcomes while optimizing their investment in Amadeus…
Added 36 mins ago
S
Bilingual Talent Acquisition Partner, Retail (Contract)
sephora.com
Montreal, QC
- Full-time
Ready for a career glow-up? As the Talent Acquisition Partner for Retail, you’ll manage the full-cycle recruitment process, proactively attracting, sourcing, and hiring top talent for…
Added 51 mins ago
VE
Sr. Surface Land Coordinator
Vermilion Energy
Calgary, AB
- Full-time
We responsibly produce essential energy to support local and global needs while delivering long-term value to our people, shareholders, customers, partners and communities. Our people are…
Added 51 mins ago
SB
Manager, Pipe Integrity
South Bow
Calgary, AB · Manulife Place
- Full-time
…as we pursue our critical purpose of delivering the energy people…
Added 1 hour ago
AG
Sales Coordinator
ALDO Group
Montreal, QC
- Full-time
…brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in…
Added 1 hour ago
S
First Aid Instructor
SafetyCo
Barrie, ON
- Part-time
We believe great work happens when people actually have time to live their lives too.
Added 1 hour ago
WI
Senior Conveyance Engineer – Civil Engineering
WSP in Canada
Mississauga, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
WI
Lead Conveyance Engineer - Civil Engineering
WSP in Canada
Mississauga, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
WI
Lead Conveyance Engineer - Civil Engineering
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
WI
Senior Conveyance Engineer – Civil Engineering
WSP in Canada
Markham, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
WI
Lead Conveyance Engineer - Civil Engineering
WSP in Canada
Vaughan, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
WI
Senior Conveyance Engineer – Civil Engineering
WSP in Canada
Vaughan, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
WI
Senior Conveyance Engineer – Civil Engineering
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
OC
Senior ERP Functional Consultant
OERP Canada
Toronto, ON
- Internship
…solutions. We believe in fostering an environment where our people are consistently challenged, encouraged to collaborate, and empowered to grow both personally and professionally. Our…
Added 1 hour ago
WI
Lead Conveyance Engineer - Civil Engineering
WSP in Canada
Markham, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
BMO Private Wealth is one of Canada's leading wealth management businesses, serving affluent individuals, families, business owners, and institutions. The Investment Platform team is…

Customer Experience Associate

Penticton, BC, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Work Location:

Penticton, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining high standards of service and operational excellence.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building
Teamwork
Data entry

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Banking Solutions
Deposits
Withdrawals
Bill Payments

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