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Added 26 mins ago
G
Ingenieur de Fiabilité / Reliability Engineer
Galderma
Baie-D'Urfé, QC · Montreal, QC
- Full-time
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and…
Added 26 mins ago
MI
TIM Lead CA Biscuits- East York
Mondelēz International
Toronto, ON · Plant - East York, Canada
- Full-time
…while providing status updates to stakeholders. As a technical leader for process development and process technologies, you will: continually evolve your business-relevant expertise; define…
Added 26 mins ago
RB
2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
Royal Bank of Canada
Toronto, ON
- Full-time
At RBC’s 2025 Investor Day, we reaffirmed our strategic ambition to become a client-centric, future-ready leader by harnessing data, digital innovation, and AI to deliver unparalleled…
Added 40 mins ago
C
Announcer Operator, Nipivut (On-Site)
CBC/Radio-Canada
Iqaluit, NU
- Full-time
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values,…
Added 56 mins ago
T
Financial Crime Risk Investigator I (5512, 5513)
TD
Toronto, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 56 mins ago
T
Personal Banking Associate Trainee (Korean Language Skills an Asset)
TD
Langley (District), BC
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 56 mins ago
T
Customer Experience Associate
TD
Kamloops, BC
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 56 mins ago
T
Customer Experience Associate
TD
Welland, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 56 mins ago
T
personal banking associate
TD
Erin, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 56 mins ago
T
Customer Experience Associate
TD
Canmore, AB
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
EI
Assistant Project Manager
EBC Inc.
Delta, BC
- Full-time
…power stations, tunnels and dikes. EBC is positioned as a true leader in this sector. Our range of specialized services has made our reputation in…
Added 1 hour ago
EI
Document Control Coordinator
EBC Inc.
Delta, BC
- Full-time
…power stations, tunnels and dikes. EBC is positioned as a true leader in this sector. Our range of specialized services has made our reputation in…
Added 1 hour ago
EI
Project Manager
EBC Inc.
Delta, BC
- Full-time
…power stations, tunnels and dikes. EBC is positioned as a true leader in this sector. Our range of specialized services has made our reputation in…
Added 1 hour ago
EI
Project Director
EBC Inc.
Delta, BC
- Full-time
…power stations, tunnels and dikes. EBC is positioned as a true leader in this sector. Our range of specialized services has made our reputation in…
Added 1 hour ago
CS
Director, Major Gifts
Canada Soccer
Toronto, ON
- Full-time
The Director, Major Gifts is a senior frontline fundraising role responsible for building, leading, and growing Canada Soccer Foundation’s major gifts program. Reporting to the VP,…
Added 1 hour ago
T
Customer Experience Associate
TD
Thunder Bay, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
T
AVP, Analytics, Insights and AI, AI Product
TD
Toronto, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 2 hours ago
Document Control Coordinator
EBC Inc.
Delta, BC
…power stations, tunnels and dikes. EBC is positioned as a true leader in this sector. Our range of specialized services has made our reputation in…
Added 2 hours ago
TP
Senior Representative, Passenger Care (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
…dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with…
Added 2 hours ago
AF
Sales Representative - Vancouver Island
Arla Foods Inc. (Canada)
Richmond, BC
- Full-time
Are you a driven sales professional looking to grow your career with a global brand? Join Arla Canada's National Retail Sales Team and play a key role in driving growth across Vancouver…
Added 2 hours ago
TP
Associate Director, Capital Investment Strategy
Toronto Pearson International Airport
Toronto, ON
- Full-time
…dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with…
Added 2 hours ago
FG
Laline - Part Time Team Lead - Hillcrest
Fox Group Canada Inc.
Richmond Hill, ON
- Part-time
…operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in…
Added 2 hours ago
T
Customer Experience Associate - Deux Montagne (Part-time, 15h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 7, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Work Location:

Scarborough, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem resolution
Detail oriented
Initiative
Interpersonal skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Transactions
MS Office
Word
Excel
Outlook
Administration
Client Relations
Retail Banking
Compliance
Ethics
Operational Excellence
Time Management

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