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Added 15 mins ago
WE
Mechanic (Winnipeg)
West End Radiators
Winnipeg, MB
- Full-time
West End Radiators (WER) is recognized as the leader in the industrial radiator business in Manitoba, Saskatchewan and Western Ontario for over 65 years and is continually expanding and…
Added 15 mins ago
T
Governance & Control Intern/Co-op (Winter 2027)
TD
Montreal, QC
- Full-time
Reporting directly to the Manager, TDI Governance and Control, develops, implements, leads, monitors, and/or assesses quality management and risk management activities to promote…
Added 44 mins ago
H
AME E - Licensed
Heli-One
Richmond, BC
- Full-time
Excellence: Prioritizing quality services and setting industry standards.
Added 1 hour ago
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District Sales Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Added 1 hour ago
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Sr. Telecom Designer / Reviewer
Actalent
New Westminster, BC
- $43 to $60 CAD / hour
- Full-time
Experience with OH Line Analysis software (e.g., Quick Pole, SpidaCalc).
Added 1 hour ago
CP
Quality Assurance Supervisor
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy Ontario
- Full-time
We have an opportunity for a Quality Assurance Supervisor to join our team. In this role, you will oversee daily priorities for the Quality Assurance team and ensure compliance with cGMP…
Added 1 hour ago
CP
Quality Assurance Associate
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy Ontario
- Full-time
We have an opportunity for a Quality Assurance Associate to join our team. In this role, you will help create a culture of quality compliance and continuous improvement that meets…
Added 2 hours ago
B
Intern, Global Planning (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 2 hours ago
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Intern, Planning Global (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 2 hours ago
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Delivery coordinator, Project management
Desjardins
Montreal, QC
- Full-time
…plan and coordinate work to meet objectives. You ensure the quality of deliverables and the performance and engagement of contributors. Your projects and initiatives require extensive…
Added 2 hours ago
LI
Senior Data Engineer
Livingston International
Toronto, ON · Etobicoke, ON
- Full-time
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting,…
Added 3 hours ago
Stage 1 Production Team Member
Big Country Pet Co.
Smithville, ON
…proud that our flagship brand, Big Country Raw, is Canada’s leader in the frozen raw pet food category and is one of Canada’s Fastest-Growing Companies. We provide pet parents with…
Added 4 hours ago
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Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Develops and maintains project schedule and budget to ensure it is in line with the approved mandate.
Added 4 hours ago
Commissioning Automation Technician
Bronswerk Group & Affiliates
North Vancouver, BC
A global leader of naval, military and marine Heating, Ventilation, Air Conditioning and Refrigeration (HVAC-R) systems & equipment. Bronswerk provides turnkey solutions for commercial and…
Added 5 hours ago
M
Director, Third Party Risk Management – Quality Assurance & Governance (Line 1B)
Manulife
Toronto, ON
- Full-time
We are seeking a highly experienced and strategic leader to join our Third Party Risk Management (TPRM) function as a Director, Line 1B. This role is accountable for leading the Quality…
Added 5 hours ago
DW
Team Lead - Receiving
Durabuilt Windows & Doors
AB
- Full-time
Durabuilt Windows & Doors has been a leader in the manufacturing industry for over 30 years, evolving from a small family business into one of Western Canada’s largest privately held…
Added 5 hours ago
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Customer Experience Associate - Campbell River
TD
Campbell River, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 5 hours ago
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Manufacturing Line Manager – Assembly Lines
Pratt & Whitney
Halifax, NS
- Full-time
Reporting to the General Manager, the Manufacturing Line Manager will manage one of three product lines manufactured at the Halifax facility. They will be responsible for a production team…
Added 5 hours ago
T
Customer Experience Associate - Korean and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 6 hours ago
SM
Care & Transitions Facilitator Cardiology
St. Michael's Hospital
Toronto, ON
- Full-time
…(SCC) program that is results oriented committed to enhance the quality of patient care within a complex health, social and fiscal environment. As a clinical expert, you will be…
Added 7 hours ago
Project Manager
AlayaCare
Toronto, ON
As a Project Manager on our U.S. Homecare team, you’ll play a pivotal role in delivering successful, high-quality software implementations for our clients. Reporting to the Manager, PMO,…
Added 7 hours ago
DC
Team Leader, Contract Services
Defence Construction Canada
Comox, BC
- Contract
The Team Leader, Contract Services, coordinates and tracks procurement planning activities, manages procurement risks, and researches innovative ways to manage complex procurements for…
Added 7 hours ago
MJ
Production Team Leader
Manufacturing Job Site
Alliston, ON
- Internship
We are currently seeking a motivated Production Team Leader to join our Production Department and take responsibility in varied duties as follows:
Added 7 hours ago
A
Health, Safety And Environment Advisor
Actalent
Oshawa, ON
- $43 to $55 CAD / hour
- Full-time
Contribute to safety support for a diverse portfolio of projects, including nuclear facilities, transmission line work, civil construction, and major infrastructure initiatives as needed.
Added 7 hours ago
A
Amélioration Continue - Continuous Improvement
Actalent
Montreal, QC
- $41 to $60 CAD / hour
- Contract

Customer Experience Associate

Duncan, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Work Location:

Duncan, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Retail Banking
Customer Service
Operations
Relationship Management
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Professional Development
Banking Solutions

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