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Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
Part Time Tailor
Moores Clothing
Sarnia, ON
…demonstrate reliability, accuracy, efficiency, and a strong focus on customer satisfaction. The Tailor also contributes to a positive and professional work environment by collaborating…
Added 1 hour ago
WC
(CAN) Consumables Associate
Walmart Canada
Antigonish, NS
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
WC
(CAN) Consumables Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects…
Added 2 hours ago
SC
Bartender - Silvertip Resort
Stone Creek Resorts Inc.
Canmore, AB
- Full-time
Reporting to the Food & Beverage Manager – The Bartender is responsible for preparing and serving beverages to guests in a timely, courteous, and professional manner. This role includes…
Added 2 hours ago
CD
hostel manager
Canmore Downtown Hostel
Canmore, AB
- Full-time
Added 2 hours ago
DQ
assistant manager - food services
Dairy Queen
Golden, BC
- Full-time
Added 2 hours ago
SC
Funeral Director/Embalmer
Service Corporation International
MB
- Full-time
Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral,…
Added 2 hours ago
SC
Funeral Director/Embalmer
Service Corporation International
Wolseley, SK
- Full-time
Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral,…
Added 2 hours ago
C
Supervisor, Front of House (LBE)
Cineplex
Whitby, ON
- Part-time
…House Supervisor – Playdium Whitby, reporting to the Service Manager. This position will be based at our Playdium Whitby location at 75 Consumer Drive, Whitby,…
Added 2 hours ago
KG
Community Manager (Toronto)
Kipling Group
Toronto, ON
- Full-time
Position summary: Kipling is currently looking for a Community Manager to oversee a property located in Mississauga. This is a full-time and permanent position. Reporting to the Property…
Added 2 hours ago
TG
barber shop manager
Tommy Gun's Original Barbershop
Vernon, BC
- Full-time
Added 2 hours ago
VS
Dining Service Attendant - Don Mills Retirement Residence (2026-10628)
Verve Senior Living
Toronto, ON · North York, ON
- Other
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…
Added 3 hours ago
BK
Restaurant manager
Burger King
Niagara Falls, ON
- Full-time
Added 3 hours ago
TT
Catering service manager
TAAL Tech
Brantford, ON
- Full-time
Added 3 hours ago
SC
Sales Associate
Staples Canada
Ottawa, ON · Nepean, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 3 hours ago
C
Toronto Eaton Centre Sales Associate
Claire's
Toronto, ON
- $17 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 3 hours ago
C
Part-Time Key Holder - Claire's Sherwood Park
Claire's
Sherwood Park, AB
- $16 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 3 hours ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
The R&D Engineer - Data Science, under the direction of the R&D Manager, is responsible for analyzing operational and test data, developing algorithms, and researching, building,…
Added 4 hours ago
F
Fairgrounds - Experience Creator
Fairgrounds
Toronto, ON
- $18 to $20 CAD / hour
- Part-time
If you love engaging with others, have a passion for racket sports (especially pickleball!), and take pride in delivering outstanding customer service, we want to hear from you!
Added 4 hours ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Our goal at M2 Engineering is to provide an exceptional client experience. Our team strives to be more in tune with our customer’s needs, satisfaction and concerns, allowing us to maintain…
Added 4 hours ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Gravenhurst, ON
- Full-time
Added 4 hours ago
DQ
assistant manager, restaurant
Dairy Queen
Nanaimo, BC
- Full-time
Added 4 hours ago
DQ
restaurant manager
Dairy Queen
Duncan, BC
- Full-time

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN- Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The role involves processing financial transactions accurately and providing excellent customer service by identifying needs and recommending banking solutions. You will also be responsible for resolving customer concerns and contributing to a positive, diverse, and equitable team environment.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong organizational, administrative, and communication skills are required, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution
Relationship building
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Compliance
Code of Conduct
Operational Excellence
Professional Development

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