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Added 18 mins ago
WR
Front Desk Agent
Westin Resort and Spa Whistler
Whistler, BC
- Up to $21 CAD / hour
- Full-time
Assign guest request to appropriate associate/department
Added 18 mins ago
AI Learning Associate Director - Learning and Development (18-month contract)
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
As the AI Learning Associate Director, you will serve as a strategic advisor and learning capability leader responsible for shaping, scaling and activating EY Canada's AI learning strategy,…
Added 47 mins ago
RD
Associate, Wealth Management - 18 month contract
RBC Dominion Securities
Mississauga, ON
- Full-time
The RBC Dominion Securities Branch located in Mississauga, ON is looking for an Associate to join the team in maintaining, developing and growing an Investment Advisor's business by…
Added 2 hours ago
C&
Team Leader, Operations
Crate & Barrel
Mississauga, ON
- $18.4 to $23 USD / hour
- Full-time
Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Added 2 hours ago
VA
Veterinary Technologist, Frontier Animal Hospital
VCA Animal Hospitals
Saskatoon, SK
- Full-time
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have…
Added 2 hours ago
WC
(CAN) Modular Team Associate ( Overnight)
Walmart Canada
Mississauga, ON
- Full-time
Setting modular Home Office Bought Features and merchandising non basic items.
Added 2 hours ago
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Associate Producer, Radio Scheduling (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
Ability to work beyond normal office hours as project dictates
Added 4 hours ago
Seasonal Sales Associate
Under Armour
Mirabel, QC
Join our team during the busiest seasons and make a big impact! As a Seasonal Sales Associate, you’ll deliver exceptional customer service, drive sales, and help keep the store clean and…
Added 4 hours ago
RL
Operations Support
Ralph Lauren
Cookstown, ON
- Full-time
As an Operations Support Associate at Polo Ralph Lauren, plays a crucial role in ensuring the smooth day-to-day operations in our retail stores. Responsible for various aspects in store…
Added 5 hours ago
P
Retail Operations Manager
PetSmart
Ottawa, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…team comprising of doctors, nurses, and experienced medical office staff. We strive to provide continuity of care, from acute to more longstanding medical issues, and from office visits…
Added 8 hours ago
WC
Directs Store Delivery Associate
Walmart Canada
Amherst, NS
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 8 hours ago
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Claims
Walmart Canada
Amherst, NS
- Full-time
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Added 8 hours ago
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(CAN) Asset Protection Operations Team Lead
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training…
Added 8 hours ago
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(CAN) Modular Team Associate
Walmart Canada
Belleville, ON
- Full-time
Setting modular Home Office Bought Features and merchandising non basic items.
Added 8 hours ago
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Operations Associate
Merit for Apprenticeship
ON · Ontario, Canada
- Full-time
You report directly to our Operations Manager and work alongside our field crews, technical designer and office team. Our Operations Manager owns the schedule, project management and…
Added 9 hours ago
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Associate Manager, FP&A and Tax
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Brantford, ON · CAN - Brantford
- Full-time
Office work environment: Remote work available once a week for eligible employees
Added 9 hours ago
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Account Manager, Major Accounts
GoodWork.ca
Vancouver, BC
- Full-time
This position is mainly based on the Recycling Alternative office, but also requires that you regularly visit customer sites. Sometimes you are hands-on in recycling, and sometimes you are…
Added 10 hours ago
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Stock Associate
CB2
Toronto, ON
- $17.95 to $20 USD / hour
- Part-time
As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely…
Added 10 hours ago
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Financial Services Associate
Arc Mercer
Barrie, ON
- Part-time
We are presently accepting resumes for a Permanent Part-time Financial Services Associate to be responsible for the preparation and maintenance of financial information. Includes accounts…
Added 10 hours ago
LC
Cashier Manager, Hourly Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
Maintains cash office / safe following Store Standards
Added 10 hours ago
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Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Halifax, NS
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 10 hours ago
LC
Specialist, Front Store Operations
Loblaw Companies Limited
Toronto, ON
- Full-time
…liaises, collaborates, and coordinates between various Central Office departments to support the Stores and the Field Resources on the execution of scheduling, workload planning and…
Added 10 hours ago
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Lessons Associate
Long & McQuade Musical Instruments
Charlottetown, PE
- Part-time
Added 10 hours ago
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Salesforce Developer - ITS4
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…of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6)…

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN- Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The role involves processing financial transactions accurately and providing excellent customer service by identifying needs and recommending banking solutions. You will also be responsible for resolving customer concerns and contributing to a positive, diverse, and equitable team environment.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong organizational, administrative, and communication skills are required, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution
Relationship building
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Compliance
Code of Conduct
Operational Excellence
Professional Development

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