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L
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Added 1 min ago
OI
ECE Instructor
Oxford International
Halifax, NS
- $59,280 USD / year
- Full-time
Location: Oxford International Halifax Centre
Added 1 min ago
Store Manager
JD Sports / Livestock / Size?
Kitchener, ON
Our Retail Team is looking for a Store Manager at our Fairview Park location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and…
Added 1 min ago
Store Manager
JD Sports / Livestock / Size?
Toronto, ON
Our Retail Team is looking for a Store Manager at our Dufferin Mall location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and…
Added 1 min ago
Assistant Store Manager
JD Sports / Livestock / Size?
London, ON
Our Retail team is looking for an Assistant Store Manager at our CF Masonville Place location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities…
Added 17 mins ago
S
Operations Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 31 mins ago
PD
transportation manager
PUNJ DARIA TRANSPORT LTD
Nisku, AB
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 31 mins ago
M
general store manager
MAXI
Sainte-Adèle, QC
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 31 mins ago
CH
Social Worker II
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…occasional review, consultation and evaluation from Unit Supervisor/Manager or manager designate. The Social Worker II must work independently, exercise a high degree of professional…
Added 31 mins ago
OI
ECE Instructor
Oxford International Education Group
Halifax, NS
- $59,280 USD / year
- Full-time
Location: Oxford International Halifax Centre
Added 46 mins ago
JC
Operations Manager
JYSK Canada
London, ON
- $50,000 to $55,000 CAD / year
- Full-time
As the Operations Manager you will be responsible for protecting JYSK’s assets and minimizing losses though effective execution of loss prevention policies and procedures in store. You will…
Added 46 mins ago
JC
Assistant Manager
JYSK Canada
London, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 46 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $19 to $21 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 46 mins ago
CC
Delivery Driver/Shift Leader
Canna Cabana
Okotoks, AB
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 hour ago
KC
restaurant manager
Kimbab Cheonguk
Coquitlam, BC
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 1 hour ago
BV
GENERAL LABORATORY TECHNICIAN - WET LABORATORY (GRAVEYARD SHIFT)
Bureau Veritas | Marine & Offshore
Vancouver, BC
- Full-time
Reports to: Laboratory Manager - Minerals Canada
Added 1 hour ago
EI
Stagiaire, coordonnateur de projet
Emplo Inc.
Gatineau, QC
- Volunteer
Support project management tasks under the guidance of the Project Manager.
Added 1 hour ago
EI
Spécialiste principal de la qualité
Emplo Inc.
Gatineau, QC
- Full-time
Reports to: Senior Manager, Risk and Compliance
Added 1 hour ago
Lead Alterations Specialist
David's Bridal
Woodbridge, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 1 hour ago
T
In-Person Career Event - TD Wealth, Financial Planning - Vancouver - Oct 20th, 2026
TD
Burnaby, BC · Coquitlam, BC · Port Coquitlam, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Audit Manager I, Financial Crimes Issues Validation (944)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Audit Manager I, Wealth Canada Audit (1121)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Senior Audit Group Manager, Financial Crimes COE(1011)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Audit Manager I, Wealth Canada Audit (1144)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Senior Manager, Audit Stakeholder Communications (900)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…

Customer Experience Associate

Montreal, QC, Canada

22,50 $/$22.50 - 28,33 $/$28.33 CAD · Part-time

Apply About employer

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Job details

Pay: 22,50 $/$22.50 - 28,33 $/$28.33 CAD
Job type: Part-time
Apply by: Oct 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

Original job description

Work Location:

Montréal, Quebec, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22,50 $/$22.50 - 28,33 $/$28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.
Language Requirements: Fluency in both French and English.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in accordance with bank policies.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills, proficiency in MS Office, and fluency in both French and English.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Bilingualism

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Relationship Management
Operations
Compliance
Communication Skills
Time Management
Administrative Support
Problem Resolution
Bilingual
TD Canada Trust

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