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Added 14 mins ago
AG
Remote Entry Level Manager
AO Globe Life
Remote, Canada
- Full-time
- Remote
Make a True Impact: At AO, your work will go beyond selling policies; it’s about making a difference in people’s lives by providing security and peace of mind through life insurance.
Added 14 mins ago
CH
Seasonal Holiday Retail Manager - Kildonan Place
Cherry Hill Programs
Winnipeg, MB
- Part-time
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
Added 30 mins ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
St. John's, NL
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 30 mins ago
BS
security service manager
Blackbird Security Inc.
Vancouver, BC
- Full-time
Added 30 mins ago
QA
marketing project manager
Quest Audio Visual
Toronto, ON · Scarborough, ON
- Full-time
Participates in a government or community program or initiative that supports Indigenous people
Added 30 mins ago
DQ
restaurant manager
Dairy Queen
Greenwood, NS
- Full-time
Added 30 mins ago
BP
Fishing Outfitter
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Calgary, AB
- Part-time
Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 45 mins ago
M
Senior Field Supervision Manager
Manulife
Burlington, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Senior Field Supervision Manager is a frontline supervision role responsible for Tier 1 daily supervisory activities for advisors registered with CIRO at Manulife Wealth Inc. The role…
Added 59 mins ago
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Customer Experience & Booking Specialist
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Barrie, ON
- Full-time
Do people tell you that you're naturally positive?
Added 59 mins ago
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Senior Quantity Surveyor - Ontario Line Project
Hitachi Rail
Toronto, ON
- Full-time
…organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come…
Added 59 mins ago
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QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
…organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come…
Added 59 mins ago
A
Investment Consulting Analyst
Aon
Vancouver, BC
- Full-time
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
Added 1 hour ago
Order Fulfilment Team Member
Big Country Pet Co.
Smithville, ON
We are dedicated to enriching the lives of Canadian pets and the people who love them. We continually strive to set new benchmarks for pet nutrition, safety and well-being. Our values drive…
Added 1 hour ago
SC
shift supervisor - Store# 84958, TAUNTON GARDENS
Starbucks Coffee Company
Whitby, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
NA
Account Manager, Group Benefits
NFP, an Aon company (Canada)
Kitchener, ON
- Full-time
We’re looking for an Account Manager who will join as a key member of the group benefits service team. The AM will work autonomously and in collaboration with consultants and fellow AMs to…
Added 1 hour ago
JD
Kitchen staff
J D Wetherspoon
North Stormont, ON
- Full-time
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.…
Added 1 hour ago
JD
Bar staff
J D Wetherspoon
North Stormont, ON
- Full-time
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Added 1 hour ago
NA
Claims Liaison, Commercial Insurance
NFP, an Aon company (Canada)
Windsor, ON
- Full-time
Typically, more than 10 years of industry and product line experience in a brokerage setting working as a Senior Client Manager or dedicated claims specialist
Added 1 hour ago
JD
Bar staff
J D Wetherspoon
North Stormont, ON
- Full-time
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.…
Added 1 hour ago
NA
Manager, Commercial SME
NFP, an Aon company (Canada)
Oshawa, ON
- Full-time
Our Small and Medium Enterprise (SME) Commercial Insurance team is seeking a full-time, permanent Manager to lead a team of SME Client Managers in a trusting, accountable, People First…
Added 1 hour ago
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Organ Donation Specialist, Transplant Coordination - BC Transplant
Provincial Health Services Authority
Vancouver, BC
- Part-time
Reporting to the Clinical Operations Manager, Organ Donation, the Organ Donation Specialist functions as an integral part of the Organ Donation and Hospital Development (ODHD) Team, and as…
Added 1 hour ago
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Registered Nurse (N2) - Emergency - Repost
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- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
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gas station manager
Esso
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- Full-time
Added 1 hour ago
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Assistant Manager, Guest Experience | Contract August 2026 - June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 1 hour ago
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Manager, Marketing
Sports Careers
Vancouver, BC
- Full-time
Position: Manager, Marketing (Vancouver Warriors, Rogers Arena, Community)

Customer Experience Associate

Montreal, QC, Canada

22,50 $/$22.50 - 28,33 $/$28.33 CAD · Part-time

Apply About employer

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Job details

Pay: 22,50 $/$22.50 - 28,33 $/$28.33 CAD
Job type: Part-time
Apply by: Oct 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

Original job description

Work Location:

Montréal, Quebec, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22,50 $/$22.50 - 28,33 $/$28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.
Language Requirements: Fluency in both French and English.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in accordance with bank policies.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills, proficiency in MS Office, and fluency in both French and English.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Bilingualism

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Relationship Management
Operations
Compliance
Communication Skills
Time Management
Administrative Support
Problem Resolution
Bilingual
TD Canada Trust

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