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Added 4 mins ago
AW
Business Operations Manager
Aisthetikos Wellness & Advanced Medical Aesthetics
Calgary, AB
- Full-time
Aisthetikos Wellness & Medical Aesthetics is looking for a thoughtful, organized, and motivated Operations Clinic Manager to join our growing team in Marda Loop, Calgary.
Added 34 mins ago
CN
Coordinator, Team Operations
Canadian National Institute for the Blind
Barrie, ON
- $48,888 to $61,110 CAD / year
- Full-time
Reports To: Manager, ON Programs and Community Engagement
Added 1 hour ago
CL
Store Manager
Chatters Limited Partnership
Guelph, ON
- Contract
We are looking for a Store Manager at our Stone Road Mall, Guelph Retail Salon!
Added 1 hour ago
S
Franchise Performance Manager
Shawarmaz
Montreal, QC · Greater Montreal, QC
- Full-time
Shawarmaz is growing and is seeking an experienced Franchise Performance Manager to support its franchise network, improve restaurant performance and ensure the consistent execution of…
Added 2 hours ago
S
Meat - Certified Meat Cutter TF - Part time
Sobeys
Port Moody, BC
- Part-time
The Meat Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 2 hours ago
TT
Senior Manager, CRM & Lifecycle Marketing / Gestionnaire Principal(e), CRM et Marketing du cycle de vie
Transformer Table
Montreal, QC
- Full-time
Transformer Table is seeking an analytical, customer-obsessed Senior Manager / Manager, CRM & Lifecycle Marketing to own and accelerate our relationship marketing strategy across Email,…
Added 2 hours ago
SH
Assistant Restaurant Manager
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Working closely with the Restaurant Manager, the Assistant Restaurant Manager helps lead the daily operations of PeakFine Restaurant and Barrique & Java. This includes overseeing two…
Added 2 hours ago
WH
Guest Services Manager
Westmont Hospitality Group
Winnipeg, MB
- Full-time
The Guest Services Manager is responsible for leading the daily operation of the Front Office and ensuring a welcoming, efficient and consistent guest experience. This is a hands-on…
Added 3 hours ago
BG
Ownership Services Regional Dealer Support - Placement Year
BMW Group
Goodwood, ON
- Internship
…Support team. This internship will provide valuable experience in customer retention, dealer performance monitoring, and sales initiatives. The intern will work closely with the team to…
Added 3 hours ago
B
Practice Consultant
BoomerangFX
Mississauga, ON
- Full-time
Reporting to the Implementation Manager, the Practice Management Consultant & Trainer will be responsible for delivering training and onboarding support to new BoomerangFX users and…
Added 3 hours ago
C
Assistant Deli Manager
Co-op
Morden, MB
- Full-time
Reporting to the Deli Manager, the Assistant Deli Manager is a hands-on leader who actively participates in the daily operations of the department, including food preparation,…
Added 4 hours ago
T
Customer Experience Associate
TD
Niagara Falls, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 6 hours ago
G
Demand Generation Manager
Guusto
Canada
- Full-time
Map the customer lifecycle from first touch to renewal, and build programs for each stage.
Added 6 hours ago
Business Systems Analyst - Transfer Agency Operations
Scotiabank
Toronto, ON
…fund accounting, custody, and the flow of data between the manager, fund accountant, custodian, and transfer…
Added 7 hours ago
PB
Key Leader
Poppy Barley Inc.
Vancouver, BC
- Part-time
Support the onboarding of new team members as outlined and organized by the Store Manager.
Added 8 hours ago
SC
Meat - Certified Meat Cutter TF - Part time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Port Moody, BC
- Part-time
The Meat Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 9 hours ago
DB
Store Manager-Specialty Retail-Thornhill, ON
Dear-Born Baby
Markham, ON
- Full-time
Our Store Manager has broad responsibility for the retail operation, including sales leadership, staffing and recruitment, employee development and performance, customer experience,…
Added 9 hours ago
NB
Senior Manager Onboarding
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Manager, Onboarding in the National Bank Trust team at National Bank means acting as a strategic integration lead for complex client and portfolio manager lifecycle…
Added 11 hours ago
HM
Sales Manager
HiTeck Medical Instruments
Mississauga, ON
- Full-time
HiTeck is a Canadian dental instrument brand with four decades of manufacturing behind it, and we are hiring a Sales Manager to lead our sales reps and our dealer partners.
Added 11 hours ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Added 12 hours ago
A
Team Lead, Dayforce Support
AccorCorpo
Toronto, ON
- Full-time
…escalation point for complex issues and acts as the interim manager in the absence of the Manager, Dayforce…
Added 12 hours ago
FH
Assistant Front Office Manager
Fairmont Hotels & Resorts
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 14 hours ago
CG
Senior V&V Test Engineer - Autonomous Vehicles
CS GROUP
Montreal, QC
- Full-time
As the V&V activity grows, you will become a key technical interface with the customer, working closely with the CS Group Canada Technical Project Manager and technical leads across System…
Added 15 hours ago
SM
Senior Account Manager (Client Growth + Base + Uncapped Commission)
Setsail Marketing
Vancouver, BC
- Full-time
Lead kickoff and onboarding meetings for the accounts you take on.
Added 17 hours ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…

Customer Experience Associate

Niagara Falls, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 4, 2026

Original job description

Work Location:

Niagara Falls, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
Detail oriented
MS Office
Problem solving
Relationship building
Banking solutions
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Customer Service
Retail Banking
Commercial Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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